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CitiVilla Penang

2.5 star property

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Photo gallery for CitiVilla Penang

Exterior
Studio B | In-room safe, blackout curtains, iron/ironing board, free WiFi
Front of property
Lobby
Studio A | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
213 Jalan Argyll, George Town, Pulau Pinang, 10050
  • Place, Georgetown UNESCO Historic Site
    ‪10 min walk‬
  • Place, KOMTAR
    ‪14 min walk‬
  • Place, Gurney Drive
    ‪15 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio A

Studio A | In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio A

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio B

Studio B | In-room safe, blackout curtains, iron/ironing board, free WiFi

Studio B

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

CitiVilla Penang

Hotel with free parking, near KOMTAR
This hotel features concierge services, a 24-hour front desk and free self-parking. WiFi in public areas is free. Change of towels is available on request
CitiVilla Penang offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch LCD televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at CitiVilla Penang, you're just a quick walk from New World Park. Enjoy features like free WiFi in public areas and free self-parking, plus concierge services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Services include a concierge
  • Just a 2-minute drive from KOMTAR and a few minutes from Gurney Drive
As a guest of CitiVilla Penang, you'll find concierge services and a lift. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this George Town hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at CitiVilla Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Administrative fee: MYR 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

CitiVilla Penang Hotel
CitiVilla Penang George Town
CitiVilla Penang Hotel George Town

CitiVilla Penang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Syaidatul, setapak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sangat berpuas hati...bilik studio besar,toilet besar, staff sangat mesra...rekomen kepada yg ada anak² untuk bercuti di Penang...terima kasih citivilla Penang ..
Stayed 2 nights in Sep 2025

8/10 Good

Hidenobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and could speak English so well. Even if you can not speak Malay, no worries.
Stayed 2 nights in Jul 2025

6/10 Okay

Eng Thye

Sofa and coffee table in the room are very down. Better off for guests if these are removed as it will free up more space. Room cleanliness, particularly the bed, is suspect.
Stayed 6 nights in May 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The duvet had medium sized red spots either blood or lipstick on it and the sheet had large brown spots that was either feces or coffee. Half of the wall connecting the toilet to her bedroom was soaking wet and moldy. The outlet did not work.
Stayed 3 nights in Sep 2023

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place may be small but it's so clean and the staff were attentive to my needs. I would definitely come back to this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing, this hotel is perfect for me.
Stayed 1 night in Jun 2023

8/10 Good

May

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is very comfortable and staff are very helpful and kind. Toilet and bathroom are clean. Towels were change daily.
Stayed 2 nights in Mar 2023

8/10 Good

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Uthaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good and satisfied expectation.

6/10 Okay

Po Chu

Liked: Staff & service
Disliked: Amenities
Room not clean
Stayed 1 night in Aug 2023

10/10 Excellent

somkid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ดิเอเวนเจอร์สทัวร์

เป็นโรงแรมที่ดีแห่งหนึ่งในราคาที่เหมาะสมสำหรับคนไทย ห้องพักสะอาด เงียบสงบยามพักผ่อน โรงแรมหาง่ายติดถนน..
Stayed 1 night in May 2023

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge och trevlig personal. För oss var det toppen,vi kommer gärna tillbaka.
Stayed 2 nights in Mar 2023