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Jazz Hotel Penang

3.5 star property

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Photo gallery for Jazz Hotel Penang

Breakfast, lunch and dinner served
A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.
Outdoor pool, pool umbrellas, pool loungers
Front of property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
  • Place, Straits Quay Mall
    ‪3 min walk‬
  • Place, Penang Avatar Secret Garden
    ‪14 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Superior Room, 1 King Bed, Non Smoking

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room

49-inch Smart TV with digital channels, TV

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jazz Suite King & Jazz Suite Twin

Premium bedding, minibar, in-room safe, desk

Jazz Suite King & Jazz Suite Twin

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds OR 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hompton by the Beach Penang
Tanjung Tokong
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 343 reviews
The price is CHF 48
includes taxes & fees
23 Jun - 24 Jun
Hompton by the Beach Penang

About this property

Jazz Hotel Penang

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Jazz Hotel Penang offers 255 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Jazz Hotel Penang. During your stay, you're just a quick walk from Straits Quay Mall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Jazz Feast
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Just a 3-minute drive from Gurney Drive and a few minutes from Gurney Plaza
Jazz Hotel Penang offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 3 meeting rooms. The family-friendly Jazz Hotel Penang also features multilingual staff, concierge services, and laundry facilities. Parking is available for a fee.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Jazz Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Kitano @ Jazz – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
String and Sax – On-site bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jazz Feast
  • Kitano @ Jazz
  • String and Sax

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MYR 50 for adults and from MYR 28 for children
  • Self-parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Jazz Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 142 reviews
Rating 8 - Good. 47 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , very modern and clean Superb location , close to local restaurants 👍
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Amenities
Very nice room, very friendly staff. Good bars and restaurants nearby
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rajendra

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Cheng

Liked: Cleanliness, staff & service, amenities
Staff courteous, but check in rather slowl. Room dimensions good A little abstemious in provision of drink sachets. Towels could be replaced as showing its age
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea.
Stayed 2 nights in May 2025
Verified

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Good Overall

The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Tong

Liked: Cleanliness, amenities, property conditions & facilities
Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table .
Stayed 3 nights in May 2025
Verified

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Minako

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect without being not many toilet paper.
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

HONG-FU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very slow. The parking is a hassle, have to go to the front desk the validate the touch and go card everytime before going out. The worst experience is with the towels provided in the hotel, they were mostly yellowish (was white towel before) and a few even go a strip of blood stain on it. The facility is very nice, the room is nice and the bed is comfortable. I hope they make the improvement the the towel and parking and much much faster check in process. Thanks
Stayed 3 nights in Oct 2025
Verified

8/10 Good

siew mee

Liked: Cleanliness, staff & service, amenities
My bath towels smell so so badly
Stayed 2 nights in May 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Room key didnt work, cleaner let me in. Rather than send me a new key up, i had to go down. No juice in bar, could if got from another bar or restaurant. Card reader in bar not working had to send porter to room to pay. Pool bar unattended. Room service pizza terrible and cant put on room charge and again card reader issues.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Lee's

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice. But not as comfortable as what the rating for this hotel. The parking said it was free. But we still end up paying additional charges on our own card. Which is very annoying. The parking staff need to learn how to speak English. Because this hotel is mainly cater tourists. English speaking would be helpful.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Lay Hoon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

YASUSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9日ほど滞在しましたが、清潔で概ね良好なホテルと感じました。 チェックイン時にTAXのトラブルがありましたが、キチンと返金されました。 ドアマンの愛想が好感触でした。 しかし難点が一つ、Wi-Fi環境が悪いことです。 Esimの電波状況も悪く、オンラインミーティングなどでは仕事にならないほどでした。 インターネットの環境だけ注意が必要です。 その他はとても好印象でした。
Stayed 7 nights in Sep 2025
Verified

8/10 Good

KIYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ジャズ ホテル ペナン

出張で２泊しました。概ね満足ですが、気になった事だけ書き残します。チェックインの際にカウンター内には４人が立っていましたが、働ける人は１人だけで残り３人は待っている人が居てもお構いなしに、ボーっと立っているだけで対応しようとすらしませんでした。研修中なのでしょうか？　一晩目は向かいのビルの屋台街から騒音が聞こえて24時くらいまでうるさくて眠れませんでした。日本食レストランのお刺身は解凍が上手にできていないようで、スッカスカのマグロでした。　朝食の焼き飯はご飯の水分がなくなるまで炒めた感じでガリゴリしておいしくなかったです。これ以外は、満足していますし、事前にやり取りしてた会議室の使用にもスムーズに対応してくれて感謝です。ありがとうございました。　
Stayed 2 nights in May 2024
Verified

8/10 Good

HIROYUKI

Liked: Staff & service, amenities, property conditions & facilities
最初は、色々クレームも付けましたが途中からはきちんと対応してくれました。ただ室内の清掃が日本のホテルまで行き届いていないのは、仕方ないですね。
Stayed 12 nights in Jan 2024
Verified

8/10 Good

Mei Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不錯

地理位置較遠，服務員態度親切、床舖舒適，整體來說滿意！
Stayed 2 nights in Dec 2023