Royale Chulan Penang

4.0 star property

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Photo gallery for Royale Chulan Penang

Royal Suite | Living room | LCD TV
Exterior
Meeting facility
Executive Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Daily buffet breakfast for a fee

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, Armenian Street
    ‪5 min walk‬
  • Place, Padang Kota Lama
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

Superior Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Room

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Triple

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Studio Room

  • Partial sea view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Family Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Executive Suite

  • Harbour view
  • 67 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Suite

  • 68 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Royale Chulan Penang

A restaurant, a fitness centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Royale Chulan Penang offers 179 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Royale Chulan Penang. During your stay, you're just a quick walk from Raja Tun Uda Ferry Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 7 meeting rooms
  • On-site recreation includes a gym
  • Just a 2-minute drive from KOMTAR and a few minutes from Gurney Drive
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A business centre and 7 meeting rooms are available. The business-friendly Royale Chulan Penang also features a fitness centre, concierge services, and room service (during limited hours). Parking is available for a fee.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sri Tanjung Cafe – This restaurant serves breakfast, lunch and dinner.
Tea Room – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MYR 5 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 67.20 for adults and MYR 56 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royale Chulan Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 130 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 67.20 for adults and from MYR 56 for children
  • Covered self-parking fee: MYR 5 per stay
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Royale Chulan Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 82 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Nice room, good location, helpful staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Isaac Lorca

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and very friendly and welcoming staff
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, room was comfortable but possibly a little cold. Breakfast was excellent
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfortable and quiet room.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Tom

Liked: Cleanliness, amenities
Very busy hotel, big Chinese holiday. Breakfast was great, buffet but freshly made. Good location in UNESCO area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with excellent service and staff. Great location easy walk to everything. Good breakfast with lots of different choices. Pool was clean. Decoration was very festive and seemed good with families
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Sara

Liked: Property conditions & facilities
Great location but old building and needs upgrade. Room service not great, I would rate it 3.5
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Norma

Liked: Cleanliness, property conditions & facilities
Room fine well provided but hairdryer very weak. Swimming pool area requires upgrading as it is tired and decking breaking up and wood very hot to walk on. No staff for drinks etc
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

HONGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is very clean and comfortable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Christopher James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arrival I saw the scaffolding and workmen painting the exterior and thought oh no not again. Quite the opposite it was wonderful and ideally located
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Wai Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is big, services are good.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy room, great staff service and nice buffet breakfast.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Susannah

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Top class venue. Best location.
Hotel
Very happy residents in the hotel lounge. What a fun hotel.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice for Georgetown

Lovely hotel in a great position in Georgetown. Easy walk to all the cute streets and restaurant. It has a lovely breakfast with a good selection of many different foot styles. The staff are friendly and always helpful.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Pretty

Disliked: Cleanliness, staff & service
Room quality - very bad. Aircon wasn’t working properly. Very old property Staff - very rude and unable to cater to good service levels Not kid friendly
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ivan

Liked: Cleanliness, staff & service
Nice old building with nice features. Facilities were limited by the nature of the building and some of them were out of order. Great location to access old Georgetown
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a special historical landmark. It also has a terrific, hardworking, and amiable staff.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all staff, room was perfect for us, buffet breakfast was amazing, would definitely stay again
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel comfortable and friendly. Easily walkable to all George Town has to offer.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

D M

Liked: Cleanliness, property conditions & facilities, room comfort
Quality Hotel with friendly staff. Comfortable bed spacious room. Breakfast buffet had a wide variety of choices and very good food. Would definitely stay here again
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Alexander

Liked: Amenities, property conditions & facilities
This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities
The staff at Royale Chulan was very hospitable and made our stay very pleasant!
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely staff. A bit dated perhaps but that's to be expected for an old hotel! Everything else was great.
Stayed 3 nights in Aug 2025