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Sunway Hotel Georgetown Penang

3.5 star property

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Photo gallery for Sunway Hotel Georgetown Penang

Outdoor pool
Lobby
Suite | Living room | 32-inch LCD TV with satellite channels, TV
Reception
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
33, New Lane, (off Macalister Road), Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪5 min walk‬
  • Place, 1st Avenue Mall
    ‪9 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪16 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premier King

Premier King | View from room

Premier King

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room

In-room safe, desk, laptop workspace, blackout curtains

Club Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club twin Room

In-room safe, desk, laptop workspace, blackout curtains

Club twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club double Room

In-room safe, desk, laptop workspace, blackout curtains

Club double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe king Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe king Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier King Room

In-room safe, desk, laptop workspace, blackout curtains

Premier King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe 1 King

In-room safe, desk, laptop workspace, blackout curtains

Deluxe 1 King

9.6 out of 10
Exceptional
(22 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 2
  • Free Wi-Fi

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  • Air-conditioning
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About this property

Sunway Hotel Georgetown Penang

An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Sunway Hotel Georgetown Penang offers 250 air-conditioned accommodations with a safe and free newspapers. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sunway Hotel Georgetown Penang. During your stay, you'll be connected to a shopping centre and just a quick walk from KOMTAR. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • 6 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
Sunway Hotel Georgetown Penang offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sunway Hotel Georgetown Penang. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 35 for children

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel Georgetown Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 35 for adults and from MYR 35 for children
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sunway
Sunway Georgetown Penang
Sunway Hotel Penang
Sunway Hotel Georgetown Penang
Sunway Hotel Penang Georgetown
Sunway Penang Georgetown
Sunway Hotel Georgetown Penang George Town
Sunway Penang
Sunway Georgetown Penang
Sunway Hotel Georgetown Penang Hotel
Sunway Hotel Georgetown Penang George Town
Sunway Hotel Georgetown Penang Hotel George Town

Sunway Hotel Georgetown Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 435 out of 1002 reviews
Rating 8 - Good. 446 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

WENG CHANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff service was efficient and excellent. The room was very clean and amenities were well kept. It is also convenient for shopping and local food tasting as Penang Road, Komtar and other shopping places are all within 10-15 minutes walking distance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ananthi

Stayed 3 nights in Dec 2025

2/10 Terrible

Kah Yen

Stayed 3 nights in Dec 2025

2/10 Terrible

Jo

Stayed 2 nights in Dec 2025

10/10 Excellent

Jean Paul

Stayed 5 nights in Dec 2025

10/10 Excellent

Hei Wai

Liked: Cleanliness, staff & service, amenities
We stayed for three nights and appreciated the services throughout our stay. The hotel is surrounded by food vendors of different varieties and price ranges. Great open view from the room (on the 15th floor). Easily to get Grab for transportation. Walking distance to attractions in George Town.
Stayed 3 nights in Nov 2025

8/10 Good

Janice, Burnaby

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the fact that the Sunway is locally accessible to the hawker stalls and some of the best food in Malaysia. The room was clean and the staff was friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennie

Stayed 4 nights in Nov 2025

6/10 Okay

Clara

Liked: Cleanliness, staff & service
The Sunway was okay for a few nights. Older and clean. Showing signs of wear. Nice pool. The front desk, concierge, housekeeping and staff are all friendly and very helpful. The breakfast buffet is not great. It does not seem clean and or well managed. I booked this hotel based on other reviews. And the area around the hotel is noisey at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, great location, good breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Yesret

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean and modern room and the staff were friendly and helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location,staff and service all good
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff , room was clean pool was bit small but was clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, amenities
It was a great stay with breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a church
Stayed 4 nights in Aug 2025

10/10 Excellent

Lana, Oakland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean, comfortable room. There are lots of restaurants just steps outside of this hotel including half block of food stalls on street at night. This hotel also offers free shuttle to few local attractions from Friday to Sunday (need to book in advance). I will definitely stay here again.
Stayed 5 nights in Jun 2025

8/10 Good

Shun Chuen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Food easily available near the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

A Mohamed Rafeek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael Ming

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location. Lots of hawker stalls nearby.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sahar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! We were able to check in early, provided with a welcoming gift, and throughout our stay all staff were accommodating. Our room was very spacious for 3 adults and had many toiletries. The bedding was quite comfortable. Continental breakfast buffet was quite limited for western food expect more Asian cuisine. Alwi always had a smile and was very helpful during breakfast time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Abigaanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with very helpful staff working there
Stayed 4 nights in Jul 2025

10/10 Excellent

Noman Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, but need to improve breakfast menu, very limited options.
Stayed 3 nights in Jul 2025