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Victoria Garden Hotel

3.5 star property

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Photo gallery for Victoria Garden Hotel

Restaurant
Lobby
Hallway
Deluxe King | Minibar, in-room safe, desk, laptop workspace
Balcony

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300
  • Place, Raja Tun Uda Ferry Terminal
    ‪2 min walk‬
  • Place, Pinang Peranakan Mansion
    ‪3 min walk‬
  • Place, Swettenham Pier Cruise Terminal
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, laptop workspace

Deluxe King

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premier King Room | Minibar, in-room safe, desk, laptop workspace

Premier King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Super Twin

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Hollywood Twin

Hollywood Twin | Minibar, in-room safe, desk, laptop workspace

Hollywood Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Single Bed

View all photos for Hollywood King

Minibar, in-room safe, desk, laptop workspace

Hollywood King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

Deluxe Super King | Minibar, in-room safe, desk, laptop workspace

Deluxe Super King

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

Premier Twin Room | Minibar, in-room safe, desk, laptop workspace

Premier Twin Room

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Courtyard Room

Courtyard Room | City view

Courtyard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Victoria Garden Hotel

Hotel with free parking, near KOMTAR
This smoke-free hotel features a restaurant, a rooftop terrace and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe.
Victoria Garden Hotel offers 80 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

During your stay at Victoria Garden Hotel, you're just a quick walk from Raja Tun Uda Ferry Terminal. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from KOMTAR and a few minutes from Gurney Drive
  • Bus station shuttle shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Victoria Garden Hotel also features a rooftop terrace, concierge services, and dry cleaning/laundry services. Self parking is free.

This 3.5-star George Town hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 10:00 AM.
Victoria Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Bus station shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 7:30 AM to 10:00 AM for a fee: MYR 35 to 45 for adults and MYR 25 to 35 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria Garden Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MYR 35 to 45 for adults and MYR 25 to 35 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Reviews

Victoria Garden Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 179 reviews
Rating 8 - Good. 48 out of 179 reviews
Rating 6 - Okay. 19 out of 179 reviews
Rating 4 - Poor. 5 out of 179 reviews
Rating 2 - Terrible. 5 out of 179 reviews

Reviews

8/10 Good

Peter Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, functional hotel
Stayed 1 night in Aug 2025

2/10 Terrible

Peter, Carrum Downs

Stayed 2 nights in Jul 2025

8/10 Good

Hyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗하고 멋진 위치의 호텔

조지타운의 가장자리에 위치했지만 너무 번잡하거나 시끄럽지 않은 환경이 너무 좋았고, 유네스코 등록 스트리트아트에 접근하기도 좋았다. 직원들은 친절했고, 방은 기대보다 훨씬 깨끗하고, 수돗물 상태도 좋았다. 조식의 다양성은 낮았지만 전반적으로 가성비 최고의 호텔 중 하나라고 평가된다.
Stayed 5 nights in Jul 2025

10/10 Excellent

Tenia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location - very walkable area.
Stayed 4 nights in Jun 2025

6/10 Okay

fernny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property itself is great but what I didn’t like was taking a print copy of my identity documents to keep and share to the head office to verify that I’m a Malaysian resident. This can be easily confirmed by viewing my identity at the front desk. Headquarters should review their privacy collection policies. Furthermore, there weren’t enough hotel key cards and were only given 1 per room, which were told that the next day we could try again to get an extra card. There’s a policy if we lost the key cards, it’s RM50 each fine.
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place.

Very enjoyable in the heart of Georgetown so easy walking around in the evenings. Staff were helpful, offered a packed breakfast for us on our early departure. Thanks so much.
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 3 nights in Mar 2025

10/10 Excellent

Firozali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THAT THEY CHARGED FOR A BOTTLE OF WATER OVER TWO BOTTLES ALLOWED
Stayed 2 nights in Feb 2025

2/10 Terrible

Tetsuro, Singapore

As per hotel staff at the reception, even though they received e-mail from Expedia to let them know about my reservation, my name was not found in their system. Thus, I was rejected to stay. In addition, I have not received any information about refunding.
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff and chef in the breakfast area were attentive and went above the call of duty. Would stay here again and would recommend to others.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All was great, period.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay here, a real gem in the middle of Georgetown. Everything is within walking distances and the hotel is well located. Breakfast was great. Room was comfortable with a lovely bathroom area. Would recommend to all.
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan Hong Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Milada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to get to everything in Georgetown. Very nice hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Prabhjot

Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building converted to a hotel, very modern & classic feel for a converted building. The room was quite nice, the bathroom however could have been more clean alongside the shower, not sure if they sanitize of deep clean this. Other than that, the location is quite good and close by to breakfast eateries and evening food stalls
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service
Beautiful view
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Great time

Great location
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Location is great if you need something near the ferry terminal. The place is clean and tidy. It's quiet so you get a good night sleep. Walkable distance to most places nearby. Anything further then it's no issues to hail a Grab ride to get you from A to B. Spacious and clean, very safe area.
Stayed 2 nights in Nov 2024

8/10 Good

Edmund

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, availability of parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel, close to ferry

Nice hotel. Good location, very close to the ferry and little india. Some staff members were very helpful, others were not. I tried to stay an extra night and was told they were sold out, but was able to find availability online. I didn't end up staying, but wasnt pleased that I was lied to. The bathroom also had hairs in there when I arrived, and the shower pipe leaked a lot of water. Not eco friendly at all. That being said, I would stay here again. Rooms are comfortable and there are some great coffee shops across the road.
Stayed 2 nights in Oct 2024

6/10 Okay

Xiaoyan

Stayed 3 nights in Sep 2024