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Aparthotel

Portside Hotel

4.0 star property

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Photo gallery for Portside Hotel

Outdoor pool
Harbour View 2 Bedroom Suite | Terrace/patio
View from property
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2 Reads Quay, Gisborne, 4010
  • Place, Te Tauihu Turanga Whakamana
    ‪5 min walk‬
  • Place, Gisborne Harbour
    ‪11 min walk‬
  • Place, Tairawhiti Museum
    ‪13 min walk‬
  • Airport, Gisborne (GIS)
    ‪13 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Harbour View 1 Bedroom Suite

Harbour View 1 Bedroom Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Harbour View 1 Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Suite, 2 Bedrooms

LCD TV

Standard Suite, 2 Bedrooms

  • 78 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Harbour View Studio

Harbour View Studio | Desk, iron/ironing board, free cots/infant beds, free WiFi

Harbour View Studio

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms | Living area | LCD TV

Penthouse, 2 Bedrooms

  • 136 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Harbour View 2 Bedroom Suite

Harbour View 2 Bedroom Suite | Desk, iron/ironing board, free cots/infant beds, free WiFi

Harbour View 2 Bedroom Suite

  • River view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Portside Hotel

An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, guests will find an LCD TV with satellite channels, and other amenities include free WiFi and a balcony.
Portside Hotel offers 56 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. LCD televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and dishwashers.

This Gisborne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Portside Hotel. During your stay, you're just a quick walk from Te Tauihu Turanga Whakamana. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2004, this upmarket aparthotel has 56 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony or patio and an LCD TV
  • Free WiFi
  • Free self-parking and extended parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 10-minute walk of Te Tauihu Turanga Whakamana and Captain Cook Statue
Portside Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. A business centre and a meeting room are available.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Portside Hotel. Self parking is free.

This 4-star Gisborne aparthotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 45 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near the airport
  • Near the marina
  • Near the sea

Things to do

  • 24-hour gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Surf lessons nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 2 floors
  • 56 units
  • Built in 2004
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 45.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Gisborne Hotel
Gisborne Portside Hotel
Hotel Gisborne
Portside Gisborne
Portside Hotel
Portside Hotel Gisborne
Portside Hotel Heritage Boutique Collection Gisborne
Portside Hotel Heritage Boutique Collection
Portside Heritage Boutique Collection Gisborne
Portside Heritage Boutique Collection
Portside Hotel Gisborne Heritage Collection
Portside Hotel Heritage Collection
Portside Gisborne Heritage Collection
Portside Heritage Collection
Portside Hotel Gisborne
Portside Hotel Aparthotel
Portside Hotel Aparthotel Gisborne
Portside Hotel Gisborne Heritage Collection

Portside Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 275 out of 445 reviews
Rating 8 - Good. 129 out of 445 reviews
Rating 6 - Okay. 25 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 2 out of 445 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, communication
Lovely hotel, next to the town center and walkable to beautiful sites. It was a perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Murray

Liked: Cleanliness, check-in, communication, listing accuracy
Cleaning staff did a great job, so obliging
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay in Gisborne
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, communication
Clean, well appointed and friendly staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities, communication
Generaly good all around
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Maudi

Liked: Cleanliness, amenities, property conditions & facilities, communication
My favourite was the ground-floor room facing the city — peaceful, immaculate, and beautifully presented. The bed was exceptionally comfortable, ensuring a great night’s rest. The staff were warm and welcoming, and reception was very accommodating, promptly providing swim towels when needed. The pool area was clean and refreshing, adding to an overall relaxing stay. Nga mihi ki nga kaimahi o Portside Hotel!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, communication
Great location, staff were excellent , would definitely stay again.
Stayed 3 nights in May 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, property conditions & facilities, communication
We were especially lucky to have a view of the New Years Day fireworks, on the "not scenic" side of the Hotel. Friendly staff and great location. Would recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, communication
The staff were wonderful - very helpful. The room had so many extras, we would stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, communication
Lovely room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, room comfort, communication
Lovely holiday in Gisborne. Small bed but spotless room with everything we needed. We loved the coffee machine in the foyer and used the lovely pool in the hot weather. Staff were excellent. We will return
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Penny

Liked: Cleanliness, check-in, communication, listing accuracy
Parking so easy. Service at reception wonderful. Room amazing with a view over the waterway, so relaxing to sit and watch the activities below. Quiet, beautifully clean, comfy bed, a perfect night. I booked last minute online due to the hotel I was staying in the first night being so bad I had to shift. What a delight to be in this one, safe, clean and a great nights rest.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located hotel with very friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort, communication
Clean room has everything you need to cook great for a solo female traveller and very quiet
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CCSJA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Turiwhewhe

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay. Quite convenient being near to downtown whilst being out of the way enough to be quiet.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

anja

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, although toilet flush never really worked. Nice staff, nice pool and very nice hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great property, room was excellent with everything we needed, staff very helpful when we had a problem with the dryer
Stayed 2 nights in Oct 2025
Verified

8/10 Good

MOLLY

Liked: Cleanliness, amenities, property conditions & facilities, communication
Neat and tidy
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ideal location, easy walk into town, recommend rivers restaurant.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, communication
It was nice watching the port and close to restaurants. The bed was comfortable but pillows need to be changed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was great, accessible to the main CBD and dining options and the room was very comfortable with good cooking facilities.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rosalea

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and comfortable rooms with a nice view. Very affordable also. We enjoyed our stay and will be back next time we visit Gisborne.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, room comfort, communication

Best place in Gisborne

Super nice rooms, friendly staff. Perfect for what I needed
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Lawrence

Liked: Cleanliness
I was able to check in early, staff were accomodating which was appreciated. Good tidy self sufficient room with a great view. Self service coffee facilities & water filter available in the foyer. Highly recommend.
Stayed 1 night in Dec 2025