The apartment was old and worn: broken couch, broken sink handle, no freezer. Mattress was uncomfortable, just felt like bare springs. Very minimal air circulation in hot weather.
West End is great, but this section of it was more sketchy. The building had beer bottles and trash on the stoop, and teenagers smoking in the stairwell.
The info Suzy sent in advance was fine (including replying to questions), but she didn't respond when we emailed about a parking issue after we arrived.