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Merchant City Inn

3.0 star property

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Photo gallery for Merchant City Inn

Exterior
Buffet
Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets
32-inch flat-screen TV with digital channels, TV
Staircase

Reviews

6.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
52 Virginia Street, Glasgow, Scotland, G1 1UZ
  • Place, Merchant City
    ‪1 min walk‬
  • Place, Buchanan Street
    ‪3 min walk‬
  • Place, George Square
    ‪3 min walk‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 41 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Triple Room, 3 Single Beds

  • 39 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Merchant City Inn

This hotel features self parking, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out and tour/ticket assistance are on-site.
Merchant City Inn offers 40 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Merchant City Inn, you're just a quick walk from Buchanan Street. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Merchant City and 3 minutes on foot from Buchanan Street
As a guest of Merchant City Inn, you'll find tour/ticket assistance, dry cleaning/laundry services, and express check-out. Public spaces have free WiFi. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Glasgow hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 24 per day)
  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 24.00 per day
  • Nearby parking fee: GBP 24.00 per day (200 ft away)
  • Late check-out fee: GBP 25 (subject to availability)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Alcohol isn't served or allowed at Merchant City Inn.

Property is also known as

Merchant City Inn
Merchant Inn
Merchant City Hotel Glasgow
Merchant City Inn Glasgow, Scotland
Merchant Hotel Glasgow
The Merchant Hotel
Merchant City Inn Glasgow
Merchant City Inn Glasgow
Merchant Hotel Glasgow
Merchant City Inn Hotel
Merchant City Inn Glasgow
Merchant City Inn Hotel Glasgow

Merchant City Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 57 out of 468 reviews
Rating 8 - Good. 163 out of 468 reviews
Rating 6 - Okay. 142 out of 468 reviews
Rating 4 - Poor. 62 out of 468 reviews
Rating 2 - Terrible. 44 out of 468 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Alan

Liked: Staff & service
The property was ok staff helpful but noisy due to nightclubs being across the road.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Great location

Great location. Within waking distance of lots of restaurants, shops, bars, train stations and buses. Bit noisy at night but thats because it is so close to the night life. Rooms were warm as it was a heat wave when we visited and no fan or air-con but we enjoyed our stay dispite this. Staff are really friendly and helpful. I would stay here again
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

MITZI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, good wifi, quiet, great place to stay in Glasgow! Let us leave our luggage before check-in. Water heater in room.
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, reasonable, basic accommodation

Clean basic accommodation. Triple and twin rooms were ideal for a lads weekend where all you’re bothered about is a clean bed and a shower. Only thing that wasn’t clear beforehand was the requirement for a security deposit (possibly because we were a group of lads clearly out on a weekend on the sesh) - not an issue but should have been made clear when booking
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Alyona

Disliked: Staff & service, amenities, property conditions & facilities
I will start by saying it is a 1-star hotel. It's in a horrible condition. The ceiling of our room was all cracked and leaking during a rain storm. We got moved to another room, but it was equally delapidated. The bathroom mirror shelf was broken, cold water faucet was giving only the thinest, unusable flow of water, the towel rack was broken or turned off, the radiator was disgusting and rusty. I can't describe how inadequate the beds were - virtually no matress and the pillows you only imagine in middle ages. The worst was the manager who barged into our room in the morning wgen we were still asleep.to confront us about negative check-in comments we left on Expedia.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Ellen

Liked: Amenities, property conditions & facilities
The property is well managed and convenient to the Queen street rail station. Lots of food options as well.
Stayed 1 night in May 2022
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities

One night stay

Hotel was very clean and staff very friendly.
Stayed 1 night in May 2022
Verified

6/10 Okay

Yvonne

Liked: Cleanliness
Rude unhelpful staff. Didnt sleep a wink due to noise until 4.30am from club next door. Actually left after one night instead of two and lost money then booked another hotel.
Stayed 1 night in Apr 2022
Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good. Perfect for a family visit. Will use again.
Stayed 6 nights in Dec 2021
Verified

4/10 Poor

Simion

Disliked: Cleanliness, staff & service, room comfort
I'm surprised its no fredge in the room.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectations met

Its a very nice hotel. Thr room was a bit too warm for me but it was a simple and comfortable room. No real problems. I love the architecture. I would stay there again.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service
The reception was pleasant and professional, the room was spotless and everything worked; on the other hand, the doors and the corridors felt shabby and the room was very noisy from the local disco.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort

Great for night out in Glasgow!

Clean but somewhat dated room. Ideal for just night sleep after night out. Central location for nightlife. Comfortable sleep despite hearing noise of nightclub across the road.
Stayed 1 night in Sep 2021
Verified

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Did not receive email about discounted parking fees until we had checked out no good to us then
Stayed 1 night in Sep 2021
Verified

6/10 Okay

Mairi Ann

Very basic but dark room

We arrived at hotel, very close to shopping which was good, But was right next to a noisy nightclub, room was okay a bit dark lighting wasn’t great when your trying to put make up on, bathroom mirror light did not work, didn’t go for breakfast, as not sure what to expect, with the room we had, it’s a basic place to stay if your on a tight budget, i stayed for 3 nights with my hubby and daughter, we had same towels, that was given when we arrived until we left, no staff would enter the room until we handed keys back which was good. As no one would be able to snoop in your personal belongings. I won’t be returning as the noisy night club, and very basic kind of dark room we had has put me and my husband off. Room in general was clean,
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Really nice place. Good atmosphere and characterful property.
Stayed 1 night in Aug 2021
Verified

8/10 Good

David-James

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Comfortable

Comfortable and central hotel, looks lovely from outside and the magical spiral staircase looks like a castle. However the stay started off disappointing when upon checking in I enquired about timings and location for breakfast, and was told there was none, despite it being advertised and included in the room price. The room was basic and comfortable but very dated and dust everywhere.
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities, room comfort

More like a hostel

The room looked more like a hostel than a hotel. We chose it because it offered breakfast & we had a busy schedule so would have saved us looking round for a place to eat. When we asked about the breakfast time we were informed they aren’t offering breakfast due to covid. The hallway stank of cigarette smoke the window sills had cigarette ends on them. The whole place was disgusting. It ruined our stay.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Tracy

Liked: Cleanliness

Hotel was clean and tidy but not good for disabili

Trip was good except for being on 3rd floor no lift and a spiral staircase but i managed slowly as have arthritis then or return from dinner i enquired where did qe go for breakfast to be told no breakfast because off covid When i booked it stated breakfast included dont mind for myself but daughter had to wait until we had packed everything and where leaving to get breakfast
Stayed 1 night in Aug 2021
Verified

4/10 Poor

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not recommend

The room was ok , the staff were quite ignorant, didn't like having to give a £50 deposit and my bank details again,as it had already been paid, especially not getting told ,until wee got there, breakfast was a roll n egg, sounds great,but it was freezing,I mean it had been kept in a fridge
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Derek

Disliked: Staff & service
Was staying there for 3 days and the room wasn’t serviced once
Stayed 3 nights in Aug 2020
Verified

2/10 Terrible

Selim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this "inn" if you can call it that was very unprofessional, staff and especially owners were very unhelpful, and in general I feel scammed. I would not recommend giving money to this establishment.
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the center of Glasgow- near the train station which is nice
Stayed 1 night in Feb 2020
Verified

8/10 Good

ALLAN

Liked: Cleanliness, staff & service, room comfort
Okay but we were 4 floors up a spiral staircase with luggage and we are not young.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Stian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad review !

Staff were rude and contradicted themselves when trying to con us for £25 as we were 6 minutes late checking out. Ended up bartering with us and we settled for £10 which no doubt went straight in his back pocket
Stayed 1 night in Nov 2019