Overall, the flat met our needs. It was the details which made this a challenging booking.
Aside from the three flight walk-up with holiday baggage, the keys had to be picked up and dropped off at a different location. The location wasn’t super far away, but it required us to adjust our travel plans to accommodate. It was also in a local convenience shop, where we waited in queue with people making purchases.
The welcome document sent in advance of when we arrived had a blank space for details of internet. There was a fob in a bowl in the entry with that information, which we found eventually.
When we used the shower, it was ice cold. Upon extra effort, we found the switch to turn on the hot water - in the closet. Then the drain was backed up, with a very shallow shower basin. We had to start and stop the water throughout each shower for fear of flooding the bathroom.
The bathroom has a lovely skylight! But the moisture has black mildew growing along the walls of the skylight.
The linens were nice, with extra linens in the closets helpful. The entry space was lovely, as was the living room and kitchen space, and the windows.
The dishes ranged from clean to not completely clean to dirty. Not sure if the dishwasher was struggling and previous guests hasn’t checked that the dishes were actually clean before putting away? We had to clean a pan and a few plates before using them.
Parking was easy and very helpful!
Hopefully these are easy to remedy.