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Aparthotel

Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Outdoor spa tub
Kayaking
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Pool View, One Bedroom Apartment with Private Balcony | Terrace/patio
A view of a lake with a grassy area and a palm tree in the foreground.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
12 Coolgardie Street, Elanora, QLD, 4221
  • Place, The Pines Elanora
    ‪1 min walk‬
  • Place, Palm Beach Pirate Treasure Island Playground
    ‪17 min walk‬
  • Place, Currumbin Creek Estuary Bridge
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪7 min drive‬

Room options

View all photos for Standard Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Lakefront Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard 1 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Pool View

Deluxe Apartment, 1 Bedroom, Pool View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Lakefront 1 bedroom

A view of a lake with a grassy area and a palm tree in the foreground.

Deluxe Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Lakefront 2 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Lakefront 2 bedroom

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Pool View, One Bedroom Apartment with Private Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Pool View, One Bedroom Apartment with Private Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Bay of Palms

Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and an arcade/games room are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities and a vending machine
  • On-site recreation includes rowing/canoeing and kayaking
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
As a guest of Bay of Palms, you'll find an outdoor pool, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/games room, tour/ticket assistance, and a garden are also featured at Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Pool gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Bicycle rentals nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 274 out of 731 reviews
Rating 8 - Good. 296 out of 731 reviews
Rating 6 - Okay. 101 out of 731 reviews
Rating 4 - Poor. 36 out of 731 reviews
Rating 2 - Terrible. 24 out of 731 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Roger

Business traveller
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

4/10 Poor

Michelle

The paradise scene was set as we drove into the ‘Bay of Palms “resort”’ carpark to be greeted by a shopping trolley partially in front of our car park spot and next to a rusted-out hatchback with flat tyres and patinated grime. We wheeled our suitcases along a buckled path past some discarded items and a range of old outdoor items. Upon ascending, we noticed the resort didn't get round to installing yellow hazard signs for the rusted-out iron framework exposed by eroded concrete. Having survived the climb from treading lightly, we were greeted with an aroma of ‘eau de ashtrays’ emanating from first apartment. As we reached our apartment we noticed the splendid views over the lake. Opening the loose and rickety “security” sliding door of our apartment revealed a basic but clean kitchen and living space. Sure, there were stains on the couch, and dining chairs were less inviting than a park bench, but it was tolerable to understand that we weren’t at Sofitel. Bedroom was simple and clean, until the small cockroach revealed itself. The high point was savoured for the bathroom, but we couldn’t decide. Would it be the mint green hue chrome toilet holder developed from coarse oxidisation? Would it be the plastic toilet cistern that is now browning and peeling after serving many years of its labour-intensive service? Could it be the poor shower screen fliction of deeply ingrained brown stains near the base. We think the ‘piece de resistance’ was the hole punched
Stayed 2 nights in Dec 2025

10/10 Excellent

Mei Yu

Nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Phillip

It was a a joying room the remote from the other Operated my light and fan fan in high speed all night light coming on had no sleep requested Return of money or a free night it was not a good night still not come back to me today
Stayed 1 night in Jan 2026

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy after hours checkin
Stayed 2 nights in Jan 2026

6/10 Okay

Jackson

Stayed 1 night in Jan 2026

6/10 Okay

Angela

Travelled with family
enjoyed the pool
Stayed 2 nights in Dec 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and ample room for The two of us . Lovely spot looking at the lake and quiet .
Stayed 5 nights in Dec 2025

6/10 Okay

Cassy

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was perfectly fine for the price, nothing fancy, tired but clean
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. The staff very helpful & friendly, & the setting & location fantastic. Very quiet, lovely canal more the size of a lake, with many black swans, ducks etc, lovely gardens & swimming pool. Supermarket just around the corner. A ledge for soap & shampoo in the shower was the only thing we would add.
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bloke at reception was very helpful and accommodating. Let us in a bit early as we had to get ready and go to a wedding. Found the pillow I left behind when I made him aware. Good service.
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Quiet resort with friendly staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room
Stayed 1 night in Nov 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good Air conditioning Could use some comfortable chairs of small couch
Stayed 2 nights in Nov 2025

8/10 Good

john

Stayed 2 nights in Nov 2025

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location, really friendly staff highly recommended
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
New manager great!!
Stayed 4 nights in Nov 2025

6/10 Okay

Joanne

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
When we arrived to check in, someone was parked in the spot allocated to us. When we questioned this, we were told just to park next to them, which was a residents only park. The TV had no signal so we couldn’t watch anything. We tried to hook up the wifi a number of times to watch Netflix and the wifi information wouldn’t work. They left the tiniest tube of shower gel and shampoo for two people for two nights. I used it up in my first shower. They also supplied 1 tiny cake of soap. Went to go and see reception to ask about wifi and for some more shower gel but it was closed. On a positive, it is close to the local shopping centre which is just a small walk across the road. The pool looked very inviting as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Clean & fresh
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 2 nights in Nov 2025

2/10 Terrible

Robyn

Stayed 3 nights in Nov 2025

10/10 Excellent

Cousins

Liked: Cleanliness, property conditions & facilities
Reception staff very friendly and full of good information on things to see and places to go all over the Gold Coast. The premises were clean, tidy, and quieter than expected. We will certainly stay here again!
Stayed 16 nights in Oct 2025

6/10 Okay

Bianca

Liked: Cleanliness, property conditions & facilities
We could hear everything from the room next door so loud and clear : (
Stayed 1 night in Oct 2025