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Broadwater Keys

3.0 star property

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Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area | Flat-screen TV
Superior Room, Multiple Beds | 1 bedroom, blackout curtains, iron/ironing board, bed sheets
Studio, Balcony | 1 bedroom, blackout curtains, iron/ironing board, bed sheets
Superior Room, Multiple Beds | 1 bedroom, blackout curtains, iron/ironing board, bed sheets
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Laundry
  • Pool
  • Barbecue grill
  • Parking included
  • Air conditioning
  • Outdoor space

Explore the area

View in a map
125 Frank Street, Labrador, QLD, 4215
  • Place, Harbour Town
    ‪3 min drive‬
  • Place, Sea World
    ‪7 min drive‬
  • Place, Cavill Avenue
    ‪8 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen | Living area | Flat-screen TV

Family Apartment, 1 Bedroom, Kitchen

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Studio, Balcony

Studio, Balcony | 1 bedroom, blackout curtains, iron/ironing board, bed sheets

Studio, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, blackout curtains, iron/ironing board, bed sheets

Family Room, Balcony

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, Multiple Beds, Kitchen

Apartment, Multiple Beds, Kitchen | Living area | Flat-screen TV

Apartment, Multiple Beds, Kitchen

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Futon

View all photos for Apartment, 1 Bedroom, Kitchen, Ground Floor

Apartment, 1 Bedroom, Kitchen, Ground Floor | Living area | Flat-screen TV

Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | 1 bedroom, blackout curtains, iron/ironing board, bed sheets

Superior Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Futon

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Broadwater Keys

Apartment with free parking, near Australia Fair Shopping Centre
This smoke-free apartment building features an outdoor pool, laundry facilities and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and barbecues. Each apartment provides a fridge and a microwave, plus a balcony and a flat-screen TV. A ceiling fan, a hairdryer and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Broadwater Keys offers 30 air-conditioned accommodations with a hairdryer and an iron/ironing board. Rooms open to balconies. Fridges and microwaves are provided.

Bathrooms include a shower. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the apartment include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Broadwater Keys. During your stay, you're just a quick walk from Ian Dipple Lagoon. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 30 apartments. Enjoy your stay with amenities like a balcony and a flat-screen TV in each apartment.
  • Each apartment offers a balcony, a flat-screen TV and a fridge
  • Free Wi-Fi in some public areas
  • Free self-parking and extended parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 3-minute drive from Harbour Town and a few minutes from Australia Fair Shopping Centre
Broadwater Keys offers its guests an outdoor pool, barbecue grills, and a garden. WiFi is free in public spaces. Broadwater Keys also features laundry facilities and express check-out. Self parking is free.

This 3-star Gold Coast apartment is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free extended parking on site

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 42-inch flat-screen TV

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor furniture

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Location highlights

  • In the city centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 30 units
  • Garden
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 24

Check-out

Check-out before 10 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 7:00 PM to 7:00 AM

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:30 AM - 5:00 PM.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 7:00 PM and 7:00 AM.

We should mention

  • Alcohol isn't served or allowed at Broadwater Keys.

Property is also known as

Broadwater Keys Apartment Labrador
Broadwater Keys Apartment
Broadwater Keys Labrador
Broadwater Keys
Broadwater Keys Labrador
Broadwater Keys Apartment
Broadwater Keys Apartment Labrador

Reviews

Broadwater Keys Reviews

5.6

6.0/10

Cleanliness

5.8/10

Staff & service

6.2/10

Amenities

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 473 reviews
Rating 8 - Good. 80 out of 473 reviews
Rating 6 - Okay. 104 out of 473 reviews
Rating 4 - Poor. 100 out of 473 reviews
Rating 2 - Terrible. 124 out of 473 reviews

Reviews

6/10 Okay

Merrin

Travelled with family
Liked: Cleanliness
The room was very clean and well supplied for an appartment stay. Main issue - we had a room on the second floor - no lifts, so had to lug bags up four flights of stairs... but obviously we didn't research enough. Other comments - rather run down but that is to be expected in a property of this age and price. If cosmetices and stairs aren't a problem, I'd highly recommend this property.
Stayed 3 nights in Jun 2025

4/10 Poor

James

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great, couch was filthy and stained. Cockroaches around the kitchen and floor. Bed was comfy and clean
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Good value property - clean & renovated A tat noisy but that was the only negative
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Couldn’t manage 3 flights of stairs for a 70yr old, my husband cut his hand open on the way to our room. No help or assistance from reception. 😡
Stayed 3 nights in Jun 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, room comfort
Parking was off street and asdigned. Some some distance from building. Spaces small and somewhat difficult. No lift
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a disgusting hell hole. It was dark, dirty, noisy and so bad we couldn't stay there. Absolute disgrace. They shouldn't be listed on Wotif!
Stayed 1 night in Jun 2025

8/10 Good

Owen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Handy to everthing
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is practical, easy to locate and find parking, and affordable for families.
Stayed 1 night in May 2025

2/10 Terrible

HELEN

Rude staff. Would never recommend.
Stayed 1 night in Jun 2025

6/10 Okay

sandra

Liked: Cleanliness
A bit run down but price was good
Stayed 2 nights in May 2025

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Russell

Liked: Cleanliness, amenities
Run down with poor security and noisy from the road but close to cafes and eateries
Stayed 7 nights in Feb 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent making the check in/out a very smooth and quick process. They went out of their way to assist me. The facilities were well above the current rating. Room and amenities were very good, Pool an excellent way to start and finish a day. Carpark space big enough for our large vehicle. Will visit and stay here again in the future. I recommend that people looking at this place for accommodation go past all the negative reviews and decide for themselves, you will be pleasently surprised.
Stayed 0 nights in Feb 2025

10/10 Excellent

LAVINIA

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very friendly and polite. Terrific stay.
Stayed 1 night in Feb 2025

4/10 Poor

Scott

Liked: Cleanliness
Extremely loud position. Room was 10meters off a set of lights on a highway. Flet I was trying to sleep on a race track all hours of the night. I wondered why there was ear plugs on the room directory folder, I figured out why around 3am when I couldn’t sleep because of the thin glass and constant reving of cars.
Stayed 2 nights in Feb 2025

8/10 Good

Lana

Liked: Cleanliness
If looking for the Ritz then no but there rooms are always clean, basic needs for a night or 2 and communication is always perfect
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, room comfort
Was clean but parking was difficult and when we came back from being out our allocated space was taken by someone else
Stayed 1 night in Jan 2025

8/10 Good

Phil

Liked: Cleanliness
The property is in an okay location.
Stayed 1 night in Jan 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms are very poorly maintained, we had several issues- tap spraying water everywhere, toaster broken, front security door broken and unable to be locked, glass doors bent meaning they could admit insects, wardrobe doors not able to be moved. Staff rectified some of these issues but in general the room was in very poor condition, and did not smell nice. It also was insufficiently clean. Cooking utensils such as saucepans were in poor condition - flaking with unsafe to use Teflon. Positives- a full size fridge, comfortable beds, commercially cleaned linen.
Stayed 6 nights in Jan 2025

6/10 Okay

Mandi

Disliked: Property conditions & facilities
It was very basic but served my needs fine, wouldn’t stay more than a few days at a time but would stay again Bed was comfy but not made properly Grounds were lovely Rooms could do with a little maintenance But over all a pleasant stay (once found car park and room as directions not clear by receptionist)
Stayed 2 nights in Jan 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great upgrades since i last stayed 10 years ago, pool are still excellent condition, only part that was a bummer was the portable induction stove disnt work. The noise from the traffic was a littlw annoying, but that cant be helped as it was a friday night, holiday period in GC. Otherwise, overall, excellent
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
All was great for the one night stay, only thing didnt have a tea towel for wiping up the dishes, i had my own anyway.
Stayed 1 night in Dec 2024

8/10 Good

Matt

Business traveller
Liked: Property conditions & facilities
Very friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Mr Bernd

Liked: Cleanliness, room comfort

Ok for a short stay.

Quite an old property. The bedside lamps did not work.
Stayed 1 night in Dec 2024