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Aparthotel

Phoenician Resort

4.0 star property

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Property grounds
Reception
Exterior detail
Apartment, 1 Bedroom | Balcony
Apartment, 1 Bedroom | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Hot tub
  • Housekeeping
  • Washer
  • Gym

Explore the area

View in a map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4

One-Bedroom Apartment

  • Sleeps 3

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About this property

Phoenician Resort

Family-friendly aparthotel with health club and sauna
This smoke-free aparthotel features an indoor pool, an outdoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and a children's pool. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. This individually furnished accommodation includes dining tables. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Phoenician Resort. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1997, this upmarket aparthotel has 80 apartments over 9 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony or patio
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the pool and the location
  • Just a 5-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes on foot from The Star Gold Coast
Phoenician Resort offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. WiFi is free in public spaces. A hot tub, a sauna, and a terrace are also featured at the family-friendly Phoenician Resort. The aparthotel can provide limo/town car service and tour/ticket assistance. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.00 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 591 out of 1125 reviews
Rating 8 - Good. 397 out of 1125 reviews
Rating 6 - Okay. 101 out of 1125 reviews
Rating 4 - Poor. 25 out of 1125 reviews
Rating 2 - Terrible. 11 out of 1125 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

HANS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Walking distance from beach and close to shopping and restaurants. Clean apartment and spacious.
Stayed 3 nights in May 2025

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Broadbeach
Stayed 4 nights in May 2025

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort was right in the heart of everything
Stayed 3 nights in May 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We faced some challenges such as door not closing behind us. And in our busyness, the door was unlocked during the night , forgetting it did self lock. The safe was clumsy to lick. We were told yes it’s broken but can be locked a particular unusual way. Julie and others at Reception were very helpful, prompt accommodating and assisted us at all times. Greatful for the reception staff
Stayed 4 nights in Apr 2025

6/10 Okay

Lucy

Travelled with family

Great location and service but very dated & noisy

Rooms are very dated and showing their age. Very poor soundproofing, could hear next door singing, upstairs walking around and the nightlife from the venues downstairs blared into the room until it stopped at 10:15-10:30pm at night. Service was excellent, reception were very helpful and commutative. Location is excellent for the G link and shops. Bonus was free undercover secure parking.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren Lee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, thank you so much.
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

TONY

Travelled with partner
Liked: Amenities
Good spot
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Amazing staff very convenient location
Stayed 2 nights in Apr 2025

8/10 Good

Karen

Travelled with partner
Disliked: Property conditions & facilities
Loved the location and the staff were nice and friendly however the room is old and needs a little bit of tlc large family groups with kids dominated the pool over several days just a little bit of sticking to the well signed rules would of been nice
Stayed 9 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
It is in a great location to either catch the tram or walk. Very spacious 1 bedroom and the bed was so lovely and soft, can watch TV in bed. Thank for having me.
Stayed 3 nights in Apr 2025

8/10 Good

Lynda

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff and very easy access to all amenities. Would recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, room comfort
We have a amazing stays, close to everything we need as how we would like our holiday to be.
Stayed 6 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Satbir

Liked: Room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness
The overall complex was good but the apartment was in need of a freshening up. The light in the bedroom didn’t work and the AC was temperamental and not easy to use. Amenities provided were very basic and somewhat limited. Apart from that, everything else was fine.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk to restaurants/supermarkets and tram location
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lee

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed during the cyclone and whilst we couldn’t do much outside the staff couldn’t do enough to make our stay as enjoyable as possible. Would definitely stay there again
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason, Robina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very nice and checkin easy. Apartment was clean and tidy had everything we needed with small children through to teenagers. The pool area was clean and tidy and was a very decent size. Public transport nearby, walk to supermarket and beach and a large variety of restaurants and cafes for dining options.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All professional!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Philip

Travelled with partner
Liked: Amenities
We have stayed at the phoenician three times before. We were in the same apartment in 2023 and thought it needed some renovation. Back in the same room this stay and the condition of the apartment has deteriorated even more. The cleanness wasn't up to it either. I wonder if this apartment was allocated to us because it booked through a deal but if I booked it myself direct I would have not been happy. Disappointed with this stay. Great location and facilities but rooms really should be upkept.
Stayed 3 nights in Feb 2025