Communication with the property manager was really good. Property manager replied quickly to all correspondence and RV was stocked well. However, we had the worst experience with the actual RV. We previously owned RVs for 10+ years and spent a lot of time camping, so we are familiar with RV life. This RV has visible water damage throughout. We rented the RV only to sleep in, because we were playing in a baseball tournament at Rocker B. We arrived late after a baseball game and found water leaking from the ceiling in the back bedroom and two places in the living room. The leak in the back bedroom had soaked the mattress making it completely unusable. We had to put large bowls under leaks to collect water. The property manager brought us blankets for the couch, so one of my sons could sleep there. However, it started to leak above the couch as well. We asked for an air mattress for my other son (9 years old), but they did not have one. They only offered him blankets to sleep on the wooden floor, so he had to sleep with me and my husband in the other queen size bed. We absolutely got no sleep that night between having no room in the bed and the LOUD window units that would go on and off continuously. We had to be up at 6am for a 7:30 game, and we were all completely exhausted. When we called the property manager, she said this had never happened before. However, when her husband arrived with the additional bedding he said he had thought the issue had been fixed, so it seems like it has been an issue before. She also told me I would receive a full refund. However as of right now, I have only received a partial refund. I have called VRBO twice and after an hour phone call each time it has still not been resolved.
I would definitely NOT recommend this RV. Not only are there leaks, possible mold from water damage, strong scented glad plug ins throughout, and a ruined mattress, but the RV is located in a very stretchy neighborhood with trailer homes that look unlivable and yards piled so high with junk you can barely see the trailer houses. I would definitely not feel safe having my kids outside playing in this neighborhood. Overall do not risk having your trip ruined like ours, pick a different place!