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Exclusive Gramado Hotel & Spa by Gramado Parks

3.5 star property
VIP Access

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Photo gallery for Exclusive Gramado Hotel & Spa by Gramado Parks

An indoor swimming pool with a waterfall feature, lounge chairs, and a stone wall.
A buffet setup with various food items and plates.
A person in a white robe standing by a window with curtains, a bed with white bedding and patterned pillows, and wooden paneling on the wall.
A modern indoor lounge area with reclining chairs and a stone wall backdrop.
A modern spa area with two hot tubs, wooden flooring, and a glass wall providing a view of the outdoors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av. das Hortênsias 4079, Gramado, RS, 95670-000
  • Place, Hollywood Dream Cars Museum
    ‪1 min walk‬
  • Place, Saint George Castle Medieval Museum
    ‪4 min walk‬
  • Place, Gramado Covered Street
    ‪6 min drive‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪90 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Apartment

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment

9.4 out of 10
Exceptional
(54 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Apartamento classico twin

A hotel room with two beds, wooden paneling on the walls, a large window with curtains, and a visible balcony.

Apartamento classico twin

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Apartment, Accessible

A neatly made bed with white linens and decorative pillows, a bedside table with a lamp, and a window with sheer curtains.

Classic Apartment, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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The price is CHF 87
includes taxes & fees
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Buona Vitta Gramado Resort & Spa by Gramado Parks

About this property

Exclusive Gramado Hotel & Spa by Gramado Parks

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
Exclusive Gramado Hotel & Spa by Gramado Parks offers 187 air-conditioned accommodations with minibars and a safe. 42-inch Smart televisions come with cable channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. This Gramado hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Exclusive Gramado Hotel & Spa by Gramado Parks. During your stay, you're just a quick walk from Hollywood Dream Cars Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from Gramado Covered Street and 12 minutes from Snowland Park
Exclusive Gramado Hotel & Spa by Gramado Parks offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. A children's pool, spa services, and a terrace are also featured at the family-friendly Exclusive Gramado Hotel & Spa by Gramado Parks. Parking is available for a fee.

This 3.5-star Gramado hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:30 AM.
Signature – On-site restaurant.
Lobby Bar – On-site piano bar. Open daily.
Pool Bar – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (BRL 50 per day)
  • Secured, covered valet parking on site (BRL 50 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • Pool Bar
  • Signature

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Baby toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 PM and noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Exclusive Gramado Hotel & Spa by Gramado Parks

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: BRL 50.00 per day
  • Valet parking fee: BRL 50.00 per night
  • Late check-in fee for check-in between 11:00 PM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Exclusive Gramado
Exclusive Gramado by Gramado Parks
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel
Exclusive Gramado Hotel & Spa by Gramado Parks Gramado
Exclusive Gramado Hotel & Spa by Gramado Parks Hotel Gramado

Exclusive Gramado Hotel & Spa by Gramado Parks Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 750 reviews
Rating 8 - Good. 102 out of 750 reviews
Rating 6 - Okay. 40 out of 750 reviews
Rating 4 - Poor. 11 out of 750 reviews
Rating 2 - Terrible. 7 out of 750 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Frederico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Livia basilio

Liked: Cleanliness, staff & service, amenities
Excelente!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vlamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, nice location! Do you can have everything around you and fill minutes from anywhere! I will go back soon!
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Breno

Liked: Cleanliness, staff & service, amenities
.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

kaue

Liked: Cleanliness, staff & service, property conditions & facilities
Café top
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Um dos melhores hotéis que já ficamos! Tudo limpo e organizado, os funcionários são muito receptivos, e educados, os meninos do café da manhã são gentis e atenciosos. A academia sempre limpa, os equipamentos estão bons.
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

silvania

Liked: Property conditions & facilities
Aquela s pessoa te abordando pra vender cotas de quarto no hotel são um abuso... tem gente te abordando na saida do café, na porta do elevador, e ainda ficam bravos se a pessoa não quer ouvir Café da manha ruim, tudo frio, industrializado, de má qualidade. piscina estava interditada de tão suja. jacuzzi tinha uma gordura marrom na água, Quartos mal limpos... mobiliario do hotel e toalhas bem desgastados
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piscina e a Hidro são muito boas. Os quartos são confortáveis, chuveiro muito bom,
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ótimo custo benefício. Estadia de acordo com as fotos e demais informações.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Antonio

Liked: Cleanliness
A estadia ia bem até o fds se aproximar. Parece que eles perdem o controle das coisas, conforme a lotação do hotel aumenta. A piscina apresentou um problema fixando interditada muitos dias da estadia. O agendamento das jacuzzi não funciona pq a galera não sai, não respeita e ngm informa sobre o tempo ter acabado. O restaurante do hotel também é muito bom, mas só quando está vazio. No mais, o que salva são os funcionários que são extremamente educados e prestativos.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ednei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto muito limpo ,café muito bom .
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Evellin Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities
Escolhi esse hotel com a expectativa de descansar e aproveitar a área de lazer, o que infelizmente não aconteceu como planejado. Durante a estadia, a área de lazer estava em manutenção devido a um problema, o que foi uma grande decepção, já que esse foi um dos principais motivos da escolha. Vale destacar que o hotel foi solícito ao oferecer a possibilidade de utilizar a área de lazer de outras unidades da rede. No entanto, optei por não utilizar, pois buscava justamente a comodidade de aproveitar tudo no próprio local. Outro ponto negativo foi o conforto do quarto. A cama estava bastante irregular, parecendo uma “canoa” de um dos lados, o que prejudicou muito a qualidade do sono. Os travesseiros também deixaram a desejar, apesar de haver mais de uma opção disponível, todos eram muito moles e sem sustentação. Além disso, o estacionamento tem um custo elevado, R$45 por diária, o que considero alto. No restaurante, a experiência também não foi positiva.Pedi um parmegiana, mas a carne estava extremamente seca, sem suculência, o que comprometeu o prato. Por outro lado, o hotel tem seus pontos positivos. O café da manhã é bom, com variedade adequada, a academia é bem equipada para um hotel, a localização é excelente e o atendimento da equipe foi impecável, todos muito atenciosos e prestativos. Também tivemos momentos agradáveis durante a estadia, como uma experiência interativa para aprender a preparar um drink e uma apresentação ao vivo com uma moça tocando violino.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom mesmo
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã tem pouca variedade e alguns itens são velhos
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional. Excelente hotel, equipe e acomodação
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível,tudo lindo e limpo. Quarto confortável,café da manhã bom porém repetitivo.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ernando

Liked: Cleanliness, staff & service, property conditions & facilities
Boa variedade no café da manhã, hidromassagens e piscina excelentes para relaxar.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

ALINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tudo perfeito!!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto espacoso, otimo cafe da manha. E equipe bem treinada.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Anderson

Liked: Cleanliness
Disliked: Staff & service
O sistema do hotel estava sempre fora do ar. O hotel tem estacionamento incluído no valor da diária mas, a recepção só dá a opção do com manobrista cobrando uma taxa extra. Como tem um único funcionário, existe uma longa fila de espera pros veículos. Os funcionários do restaurante estão preocupados em oferecer as promoções e não trazem o que foi solicitado. A academia não funciona no horário estipulado. A piscina estava suja e as jacuzis sempre em manutenção. No geral, hotel está bem cuidado, limpo e confortável.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Nagela m r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom!!!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Maria alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el personal super amable y el desayuno muy bueno
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
O café tem todos os itens repetidos diariamente. O ar condicionado dos quartos não atende à demanda em dias quentes, por isso, podem solicitar um ventilador para a recepção. O fato deles terem ventiladores à disposição demonstra que a questão do pouco rendimento do ar condicionado é de conhecimento de todos.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Dante S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O restaurante foi um pouco atrapalhado no sábado a noite, porém a gerente eesolveu o problema, então tudo certo!! Excelente atendimento da gerente Adriana!! O café da manhã podeira ter mais variedades e também poderia ter bacon todos os dias!!
Stayed 2 nights in Mar 2026