6/10 Okay
Guss
Travelled with family
7 Sept 2025
Liked: Cleanliness, staff & service, amenities
Liked:
1. Two adjacent rooms - great for a family with children. Privacy for parents and 2 separate bathrooms
2. Very close to the center of Granada and to restaurants. And walking distance to Alhamra and other major attractions
3. Very friendly and helpful staff
4. Very clean rooms and the cleaning staff did a great job
5. Tea and Piononos (local speciality dessert) were offered - free of charge - in the reception area lounge
6. Two safes: one in each room
7. Wood floors (much better than carpets)
Did not like:
1. The toilet door of the main bath (made of privacy glass), cannot be locked and stayed open all the time.
2. There was a water leak under the wash tub in the main room (and all the towels became wet). The leak was fixed right away after we reported it. And we got new towels.
3. The toilet flush (in second bathroom) got stuck several times. We did not report it.
4. The folding sofa bed was not comfortable for adults. And two separate single beds would have been better - especially for older children who cannot sleep next to each other.
5. The drapes in the main room smelled of dust
6. We were not told that we must dial 500 to reach the reception. So, we had to walk down to report the water leak.
Guss
Stayed 5 nights in Aug 2025
