I liked the breakfast, but things were not stocked in our bathroom. We did not have much Kleenex or soap. Also the tv & remote wasnât working. Also the elevator was out. Overall I think we did not get our moneys worth
Had an issue with wet carpet under the AC unit, and the front desk attendant said âI can give you towels, or move you rooms. I will do whatever you want me to to make this convenient for you!â
Zero hassle, moved rooms with no other issues.
We were disappointed in this property. We have stayed at other Best Western locations in the past and been quite pleased. At the Stephenville property, the elevator did not work, the bathroom in our room was rather dirty and the party in front of hotel in the middle of the night was not helpful. The only positive was the breakfast and coffee served.
Elevators didnât work. They say it got struck by lightening. Maybe so but that was before I booked, so a notice was warranted.
TVs didnât work, maybe because of lightening. Again notice.
Hair all over bathtub when we arrived.
Not good