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Best Western Pony Soldier Inn & Suites

Property class: 2.5

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Photo gallery for Best Western Pony Soldier Inn & Suites

Exterior
Lobby
In-room safe, iron/ironing board, rollaway beds, WiFi
Free daily buffet breakfast
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3030 E Route 66, Flagstaff, AZ, 86004
  • Place, Bushmaster Park
    ‪7 min walk‬
  • Place, Flagstaff Mall and The Marketplace
    ‪2 min drive‬
  • Place, Buffalo Park
    ‪3 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

1 Queen Bed, High Speed Internet Access, Hairdryer, Coffee Maker, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Hairdryer, Second Floor

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Two Bathrooms, Microwave And Refrigerator

  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(14 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(60 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor) | In-room safe, iron/ironing board, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

In-room safe, iron/ironing board, rollaway beds, WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Communication Assistance Two Queen Room

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

Communication Assistance Queen Room

  • Sleeps 2

Mobility Communication Accessible King Suite with Roll in Shower

  • Sleeps 2

Mobility Communication Accessible King Suite with Walk in Shower

  • Sleeps 4

Accessible King Suite With Sofabed-Non Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

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About this property

Best Western Pony Soldier Inn & Suites

An indoor pool, a 24-hour business centre and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from Northern Arizona University and 9 minutes from Lowell Observatory
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and a hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 523 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 119 out of 1007 reviews
Rating 4 - Poor. 62 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

10/10 Excellent

karen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly they are pets friendly and the pool and breakfast were amazing
Stayed 1 night in Jan 2026

10/10 Excellent

lola

Stayed 1 night in Jan 2026

6/10 Okay

JOANNA

Travelled with family
Bed was soft , shower / bath could use some maintenance water wasn’t going down in shower , water pressure to slow … ok got the price I guesss close to attractions
Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. I love the healthy options with the sugar free syrup. The pancake machine was fun to watch. Sugar free options really made it worth while.
Stayed 1 night in Jan 2026

10/10 Excellent

noemi

Stayed 1 night in Jan 2026

6/10 Okay

Jonathan

Liked: Staff & service
Stayed 1 night in Jan 2026

8/10 Good

Samuel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and pool and hot tub enclosed was a nice touch with the cold and snow. Breakfast was ok.
Stayed 1 night in Jan 2026

6/10 Okay

Karen

Travelled with family, Travelled with pets
Employees are not that friendly. Breakfast ok. Eggs were cold
Stayed 2 nights in Jan 2026

8/10 Good

Jose

Stayed 2 nights in Jan 2026

10/10 Excellent

Mariana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for three days at this hotel in Flagstaff and it was incredible. We loved our stay! The room was clean, the area is great and quiet, and we had a beautiful view from the window. Breakfast was amazing, and the staff treated us very well. The breakfast area is quite spacious, but on our last day it was very crowded and it was difficult to get the food. I want to highlight that the only employee restocking breakfast was working very hard and always had a smile on his face, but it’s impossible for one person to handle everything alone. I would suggest hiring one more staff member to help during busy times. Overall, we had a wonderful experience and would definitely recommend this hotel.
Stayed 3 nights in Dec 2025

4/10 Poor

Vicente Noe, Glendale

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room. There was old chips on the carpet. And entrance carpet was full of animal hair and dirt. I get it, it can get dirty but it was the same for days. Housekeeping was rude. Pool area was tiny and it was painful to be in the room. You could barely see due to the fog and chlorine chemicals made it hard to breath. I was sick all night due to the short visit to the area. Its safe to say that I will not be staying here again.
Floor near bed.
Stayed 1 night in Jan 2026

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

tony

Liked: Cleanliness, amenities, property conditions & facilities
everything was good. too many trains!!
Stayed 4 nights in Dec 2025

8/10 Good

MARY

Stayed 1 night in Dec 2025

8/10 Good

Karisa

Stayed 1 night in Dec 2025

6/10 Okay

Jesse

Travelled with family and small children
Disliked: Staff & service, amenities
We were told the breakfast would be weekend hours and end at 9am since it was new years breakfast ended at 8. Didn't get breakfast went at 830 and they were already cleaning up. Website says it has a washer and dryer thats why we booked but after check in i asked where the laundry was located and was informed they didn't have any. I asked to cancel my booking and was told i couldn't. The pool and breakfast are not attached to the main hotel. Theres no covered walkway when its cold and raining. Suitcases wont roll on the carpet. Hot water goes in and out.
Stayed 1 night in Dec 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room & staff every friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, it was in a separate building as was the pool and hot tub but, all was very nice. Would stay again. Very professional staff.
Stayed 1 night in Dec 2025

6/10 Okay

Joseline

Travelled with partner
Disliked: Cleanliness
Rooms were small, amenities not how they were advertised.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good room, comfy bed. We didn't check in 'til 8pm. Shower is good. Heat/AC is not too loud. All their pet friendly rooms are carpetless, btw.
Stayed 1 night in Dec 2025

6/10 Okay

Erwin

Stayed 1 night in Dec 2025

4/10 Poor

Joshua

Travelled with family
Liked: Staff & service
Check in was easy and ladies were friendly. One of the beds was broken, half the bed was collapsed. We were so tired we made the best of it but wish they were proactive and ensured their rooms are fit to be used before renting out.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

6/10 Okay

Chenhao

Stayed 2 nights in Dec 2025