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Quality Inn Flagstaff East I-40

2.5 star property

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Photo gallery for Quality Inn Flagstaff East I-40

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
View from property
Business centre
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Housekeeping

Explore the area

View in a map
2500 East Lucky Lane, Flagstaff, AZ, 86004
  • Place, Northern Arizona University
    ‪3 min drive‬
  • Place, Flagstaff Medical Center
    ‪4 min drive‬
  • Place, Lowell Observatory
    ‪6 min drive‬
  • Airport, Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Flagstaff East I-40

Hotel in Flagstaff with free breakfast and seasonal outdoor pool
This hotel features an outdoor pool, a seasonal outdoor pool and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn Flagstaff East I-40 offers 120 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary newspapers. 35-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Flagstaff East I-40. During your stay, you'll be close to Northern Arizona University. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Northern Arizona University and a few minutes from Flagstaff Symphony Orchestra
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. An outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Flagstaff East I-40. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Flagstaff hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 October to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:30 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn East Lucky Lane
Quality Inn Lucky Lane
Quality Inn East Lucky Lane Flagstaff
Quality Inn - Flagstaff / East Lucky Lane Hotel Flagstaff
Quality East Lucky Lane Flagstaff
Quality East Lucky Lane
Lucky Lane Inn
Quality Inn Grand Canyon
Quality Inn Flagstaff East
Quality Flagstaff East I 40
Quality Inn East Lucky Lane
Quality Inn Flagstaff East I-40 Hotel
Quality Inn Flagstaff East I-40 Flagstaff
Quality Inn Flagstaff East I-40 Hotel Flagstaff

Reviews

Quality Inn Flagstaff East I-40 Reviews

6.6

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 222 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 173 out of 1002 reviews
Rating 2 - Terrible. 153 out of 1002 reviews

Reviews

8/10 Good

Jerome

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Elwood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

Took an hour to find suitable room. Hot and cold reversed. Mold around tub. Walls and ceiling in disrepair. AC not working in first unit. Falling apart in second.
Stayed 2 nights in Jul 2025

6/10 Okay

Amanda

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

You get what you pay for.

The bed was very comfortable, however the bathroom was vile. Holes in ceiling, bathroom door knob busted. All things that should be fixed. Bathtub makes me wish i would have brought shower shoes. Overall it was an alright stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rabecca

Liked: Cleanliness, amenities
Friendly staff at quick service clean rooms breakfast could be better
Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
We were
Stayed 1 night in Jun 2025

4/10 Poor

Emily

Travelled with family
Disliked: Amenities
Very old dated and basic, but has all the facilities you need.
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Very nice but breakfast was not good. Staff not available to clean up very messy area. I have stayed here many times & will continue.
Stayed 1 night in Jul 2025

4/10 Poor

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The site pictures deceived of what the rooms really looks like.
Stayed 1 night in Jun 2025

8/10 Good

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem was the breakfast they offer isnt up to par, nothing was clean and items weren't up to par
Stayed 3 nights in May 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor food (except waffles), rooms are poor quality

The room had many items broken. Neighbor's sound traveled thru walls though not too loud. Water faucets were broken, the walls had peeling surface. Many bad things. Breakfast had the waffles as the only acceptable food.
Stayed 2 nights in Jun 2025

6/10 Okay

Kendall

Business traveller
I never had a problem at this location. I only stay for work.
Stayed 1 night in Jun 2025

2/10 Terrible

christopher

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very outdated and super dirty. Walls were not white anymore. Bathroom was disgusting. If our stay was for more than 1 night then i would have rather have lost my money and paid for a different room at a different location. Quality Inn has really lowered their standards!!
Stayed 1 night in Jun 2025

10/10 Excellent

Sabrina

Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in May 2025

10/10 Excellent

Girolamo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Quentin J.

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The location did not feel safe. There were homeless people hanging around outside, and I did not feel like my car was safe. Thw sleeping arrangements was fine, but the bathroom and bedroom was old and rundown.
Stayed 1 night in Jun 2025

6/10 Okay

kathleenasue

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was ok
Stayed 1 night in Jun 2025

8/10 Good

Christine

Disliked: Room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Azucena

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sofia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The pictures and false and nothing like the pictures in person and when I got there after paying I went to my room and it was nothing like the advertisement so I went to cancel and never fully got a refund after calling for a month after my reservation.
Stayed 3 nights in May 2025

2/10 Terrible

Sloan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was an absolute nightmare. When we arrived, there was people smoking marijuana all around our room so my kids and I got to smell it coming through the air vents. The room was disgusting. There was mold all around the bathtub and pink slime. There was hair on the back of the door and dirt on the baseboards that clearly have never been cleaned. When I brought the issues up to the front desk, they weren’t surprised even after I showed them pictures. They gave me a runaround about getting compensated just a little bit for the mold situation. It was so bad my kids were scared to use the shower. I had to keep calling back to speak to a manager about the situation, but he was never available. I was told to call Expedia to try to get some type of refund. I would never ever recommend someone staying at this hotel. The area is very sketchy and the people around were sketchy as well.
This was the chair for the desk and it had stains and dirt all over it, you would never want to sit in it.
This is the picture showing the mold and pink slime
Another picture on the other side of the tub with the mold and slime
This is one of the corners in the bathroom that has never been cleaned. The dirt was thick.
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Waffles were great, bed was comfy, shower was hot and had great pressure
Stayed 2 nights in Jun 2025

6/10 Okay

Jitse

Travelled with family
Stayed 1 night in Jun 2025