Property in disrepair. The locks on the door didnt work well. I was locked inside the room when the lock and door would not open. The phone number on the website didnt work to call for help. I called another hotel in town and they contacted the manager to help with the door. The manager appeared angry at me after she was called to fix the lock, which did not get fixed as promised. I had to wait 20 min to find out if there was another room available to move me to. The heat was shut off and the room was cold, below 67 degrees. Rather than turn on the heat in the room, I was given a space heater. I was stuck there for 4 nights. I was given a discount on the room which amounted to $4 per night. Certainly not worth the problems I had during my stay. I do have to admit that the young woman that worked there part time was very polite and sympathetic, but she didnt have the authority to do anything, but seeing one smiling face with all theproblems
Wonderful people work here, so even though it's an older building, not at all fancy, the amenities they provide are generous and the vibe is welcoming. The location is excellent, an easy walk or bikeride into town, and the motel was very quiet (not a party site) when we were there, even though it was full for both Memorial Day Weekend and a cycling race. This motel should be much appreciated by travelers on a budget. All the other guests were nice, too. We would stay here again if the rate is the same--affordable!
The heat was turned off for the season and it was 41 degrees! The front desk person said when she tried to turn it back on that there was a puff of smoke so she had to leave it off.
The locking mechanism on my door was broken so I couldnât get out of my room and no one at the desk answered the phone.
Voyage avec des animaux de compagnie, Voyage en couple
19 mai 2025
Overall, we enjoyed this stay! We understood at this price point, we weren't going to get luxury. The room had a musty smell to it but it improved with airing it out. And our shower made a loud ringing noise for the first 5 minutes of being on. But check in/check out process was smooth, they allow dogs, we felt safe and quick drive to downtown Grand Marias and 20 minutes from Lutsen. It was a good spot at an affordable price. Would stay again in the future.
Rooms are nice and clean. Sauna is advertised, but has been broken for several months. They have no idea when owners are thinking of repairing. Outside trash bins overflowing with trash. We were there for 3 nights and 4 days. Trash was never dealt with.
The front desk staff was friendly and helpful. I read a lot of reviews on here about rooms being outdated or loose light sockets. Really? I've stayed in hundreds of hotels and I know there are no 4 star hotels in Grand Marais. Know your area and people research where your going. Keep your expectations reasonable. Expedia is full of whiny premadonnas.
The air in the room was heavy with an air freshener which was intoxicating. The fridge froze my cream and eggs. The switches on different appliances were broken. There were rugs which should no longer be used because they are unclean.
Nice cheap motel. No frills, on the edge of town (so no easy walking distance to shops or restaurants. Room and bath are in good shape, but the property in general is dated and in need of some attention.