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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Lobby
Reception
Exterior
1 bedroom, iron/ironing board, WiFi, bed sheets
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.0 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(30 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(41 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 1,958 reviews
The price is CHF 82
includes taxes & fees
17 Aug - 18 Aug
Sonesta Hotel Grand Rapids Airport

About this property

Best Western Executive Inn & Suites

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a shower.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Best Western Executive Inn & Suites. During your stay, you'll be close to Van Andel Arena. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Van Andel Arena and 6 minutes from DeVos Performance Hall
Best Western Executive Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Best Western Executive Inn & Suites also features a vending machine, concierge services, and complimentary newspapers in the lobby. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 95 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Stayed 1 night in May 2025

4/10 Poor

Toni

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Couch was ripped, bathroom sink drain was broke, bathroom door looked like someone splatter poop on it. There were no safety handles by the jucuzzi tub and it was very slippery. Only good thing for breakfast was the waffles cos you cook make them fresh. Receptionist ans cleaning lady were very friendly
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Disliked: Cleanliness

Just okay but convenient

The hotel itself was okay. It was cheaper than staying downtown, close to the zoo and right off the expressway. As far as the room the toilet paper on the roll was wet all the way through when we arrived. Thank goodness they left us an unwrapped new one. And the blow dryer was I've of the weakest blow dryers I've ever used.
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
The hotel and staff was very nice. However the air conditioner didnt work in the room.
Stayed 1 night in May 2025

2/10 Terrible

Nena

Liked: Cleanliness
Disliked: Property conditions & facilities
Ants everywhere, all on bed and walls
Stayed 1 night in Apr 2025

10/10 Excellent

Everhett

Stayed 1 night in Apr 2025

4/10 Poor

Kristine

Should have been cleaner
Stayed 2 nights in May 2025

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in a king bed / jetted tub room for about $185. Upon entering the room, noticed several holes in doors and walls. The windows were open, which I didn't mind as it was decent weather outside but there was no screen in one of the windows. There was a huge stain on the couch. The jetted tub seemed decent except the main water faucet was noticeably loose. Later on while in the tub I noticed a dark colored hair in the loose faucet. I don't have dark hair... The bedding, pillows, wash cloths and towels all smelled of oil/grease like they aren't properly cleaned which is pretty foil. That single ply sandpaper toilet paper isn't really too great either. There was a pretty huge spider on the ceiling above the hot tub. I've never stayed at a Best Western, so I don't know what to compare this to but I would absolutely never pay close to $185 for this cradle of filth. The girl at the front desk was super friendly and helpful,and even helped me print some concert tickets that I needed. She was probably the only decent thing about the place.
Stayed 1 night in May 2025

6/10 Okay

Kelly

Travelled with partner
The property is in a poverty part of town. The room looked like it had new carpet however furniture was scuffed up. Bathroom tiles were loose. Phone did not work and staff did not know how to fix. Staff had to bring a remote for tv to room.
Stayed 1 night in Apr 2025

10/10 Excellent

Dzenad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great. Could walk to grab a bite to eat.
Stayed 1 night in Apr 2025

2/10 Terrible

Emalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Frankee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first complaint is the hallway smelling like weed which I can't breathe in otherwise I risk having a seizure due to being allergic to THC. My second complaint is someone the day before our last day knocked on the door then tried to come into the room twice without saying anything and just ran off after the second attempt and scared my son who was in the living room part. Otherwise a pretty good stay, it was clean and comfortable.
Stayed 4 nights in Apr 2025

4/10 Poor

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities
No front desk person just a sign saying call 0. No hot water at all. Scraps for breakfast, no staff in the building all morning.
Stayed 1 night in Apr 2025

6/10 Okay

Darrell

Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and friendly check-in and check-out! Good location to all activities - easy to Uber/Lyft as needed.
Stayed 1 night in Apr 2025

2/10 Terrible

Towanda

Stayed 2 nights in Apr 2025

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! Service was excellent!!
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Mar 2025

8/10 Good

HALEY

Stayed 2 nights in Mar 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025