Hampton Inn & Suites Grand Rapids Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids Downtown

Terrace/patio
Free daily buffet breakfast
Lobby
Reception
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
433 Dudley Place NE, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • Downtown Market
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

King, Studio, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

King, Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Grand Rapids Downtown

Hotel with free breakfast, near DeVos Performance Hall
An indoor pool, a fitness centre and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free area shuttle are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Hampton Inn & Suites Grand Rapids Downtown offers 142 accommodations with a safe and free newspapers. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Grand Rapids Downtown. During your stay, you're just a quick walk from Heritage Hill Historic District. You'll find features such as free breakfast, free WiFi in public areas and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from DeVos Performance Hall and a few minutes from Van Andel Arena
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Grand Rapids Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. A free area shuttle within 1 miles is available. A rooftop terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Grand Rapids Downtown. For a fee, parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Covered parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (127 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hampton Inn & Suites Grand Rapids Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John, Minneapolis

Liked: Staff & service, amenities
Room was great, but steep charge for partially sheltered parking, and faulty coffeemaker, and elevators that couldn't handle weekend traffic made the stay only so-so.
Stayed 1 night in May 2025

10/10 Excellent

Sherri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean. Large bathroom with plenty of cabinets, shelves, counter space and towels. Loved the furniture in the room, comfortable and well kept. Overall an excellent space.
Stayed 1 night in May 2025

6/10 Okay

Teana

Stayed 1 night in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI. The hotel is built on top of a 2 level parking garage. You have to pull into the parking garage and take the elevator to the 3rd floor to get to the hotel lobby. Rooms were clean and breakfast was great.
Stayed 1 night in May 2025

10/10 Excellent

Dan

Stayed 2 nights in May 2025

10/10 Excellent

Roberta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great app

Just in for a nights stay for a play
Stayed 1 night in May 2025

10/10 Excellent

Carol

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
They are always helpful and friendly.
Stayed 1 night in May 2025

8/10 Good

Ka, Sterling Heights

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall pleasant stay but one of the two elevators were broken, causing a major backup and wait times on morning of checkout. Got tired of waiting and just used the stairs to get to the parking garage while carrying all our luggage.
Stayed 1 night in May 2025

8/10 Good

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Modern and convenient
Stayed 1 night in May 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent accommodations

Nice comfy rooms and friendly staff.
Stayed 1 night in May 2025

2/10 Terrible

Andrew

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great space and great staff!
Stayed 1 night in May 2025

6/10 Okay

Ginger

Travelled with family
Liked: Cleanliness, amenities
The front desk staff did not look welcoming and were efficient but not friendly or informative at check-in (no explanation given about breakfast or facilities whatsoever, just handed me a card). Also there were no towels available in the pool area, and the front desk staff was not friendly about request to stock them and never delivered them as promised despite about 12 people using pool area from multiple rooms. The rooms were clean but the beds were very hard and the AC would not run to setpoint or with fan on all the time per requested setting. Great location in middle of town, nice lobby/bfast area, although bfast itself was just standard free bfast food, the parking garage and pool/hot tub were nice. Breakfast staff was kind enough to pour me a cup of milk an hour before breakfast started so that my 80-yr old dad could have it with his pills before an early flight. Elevators were slow.
Stayed 2 nights in May 2025

6/10 Okay

Kathy

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Hampton Inn review

They only had one elevator working. They had no fan for my room. Breakfast was terrible. Would never stay there again.
Stayed 1 night in May 2025

8/10 Good

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Laurie

Travelled with family
Liked: Staff & service, room comfort
Parking/entry was confusing.. they should have a hotel guest sign at the entry of the parking garage explaining where to go/park. They only had one elevator working and it was long, long, long waits!!! Room size was huge, but smelled of pot and could have used a deep cleaning (stickers left on ceiling, dirty baseboards, handles). Public Jacuzzi was disgusting!! Foamy and dirty slime ring along top. Breakfast was ok, the workers working breakfast really did do a good job. Lobby was pretty. If I came downtown, I would probably pick another hotel next time if none of these issues are addressed.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Noelk

Stayed 1 night in May 2025

2/10 Terrible

Paul

Stayed 1 night in May 2025

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels in pool area, dirty hot tub, no parking, horrible set up, no luggage carts by elevator, only one elevator working. Only one person at front desk, no tv remote in room
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool, parking garage, cleanliness and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

deborah

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy Rideshare availbility
Stayed 1 night in May 2025

4/10 Poor

Corey

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Both elevators were out of order. Weird set up with no explaining
Stayed 1 night in May 2025