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Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Rapids Airport North by IHG

Property amenity
Exterior
Free buffet breakfast on weekdays
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Patterson Ice Center
    ‪18 min walk‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪6 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Leisure)

9.2 out of 10
Wonderful
(83 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Single Beds, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Single Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, 1,004 reviews
The price is CHF 88
includes taxes & fees
21 Dec - 22 Dec
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel with free breakfast, 4-minute walk to MSA Fieldhouse
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free weekday breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express Grand Rapids Airport North by IHG gets good marks from our customers. During your stay, you're just a quick walk from MSA Fieldhouse. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from MSA Fieldhouse and 6 minutes by car from Calvin College
  • Free airport shuttle service
Holiday Inn Express Grand Rapids Airport North by IHG offers its guests an indoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. A roundtrip airport shuttle is free (available on request). Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Rapids Airport North by IHG.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express Grand Rapids Airport North by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Grand Rapids Airport North by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Reviews

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

Reviews

10/10 Excellent

Alicia

Travelled with group
Liked: Amenities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Sep 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

James, New Albany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and transportation to airport.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfy bed and pillows. We used the shuttle service from the airport and the driver was very friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good, but the woman overseeing the amenities, was rude and not professional. Other than that, this is an excellent place! Thanks
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael, Washington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express never disappoints. Clean comfortable rooms, good breakfast, as hotel breakfasts go. Friendly staff. We travel a lot and it's in the details. Keurig coffee maker, good size fridge, microwave, good lighting, convenient plugs for all our devices, etc. We stay at this hotel brand when possible, affordable, and pet friendly. Highly recommend.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There isn't enough characters to describe the incompetency, deceit, confusion and uttermost frustration that both Travelocity and the Holiday Inn Express & Suites Grand Rapids Airport North in Grand Rapids Michigan have caused. Travelocity charged my card for a 5 night stay that I didn't book whilst searching using the application. I immediately disputed the booking and requested a full refund. I never stayed at the hotel or received the services I was charged for. Travelocity refused to refund the charge of over $500 and said the hotel had already collected funds. I reached out to the Holiday Inn to seek reimbursement. Holiday Inn Express denies receiving funds and told me there was no reservation on file. I've spent over 4 days being circled jerked around, talked down to by the Holiday Inn front desk and pawned off by Travelocity. Travelocity has purported they have no ability to issue a refund. The Hotel staff at this Holiday Inn Express has 0 customer service skills, was rude and pompous. They would NOT identify themselves on the phone, the desk staff refused to tell me the managers name or phone number to escalate the refund. It took me several calls to the front desk just to get a word in as they would immediately transfer me to the 800 number or hangup. The Manager Renee, as I have been told by Travelocity, apparently is responsible for taking my money and not returning it. I have been saving months to book a room for this upcoming special occasion. I have lost ove
Stayed 4 nights in Aug 2025

8/10 Good

Larry

Stayed 1 night in Jun 2025

8/10 Good

Ann, Carmichael

Liked: Staff & service, amenities
Was given wrong hours for breakfast closing on a week day.
Stayed 1 night in Aug 2025

10/10 Excellent

Savanna

Stayed 1 night in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lindsey

Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great. Breakfast was exceptional. It was clean. Room was nice. Liked the Grand Rapids Public Museum nearby.
Stayed 2 nights in Jul 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
The employee in the breakfast area was very kind and joyful.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025