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Holiday Inn Grand Rapids - South by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
A hotel room with a bed, a round dining table, a sofa, and a small table.
A reception area with a wooden reception desk, two computers, a green storage unit, a refrigerator with beverages, and a snack bar with seating.
A Coca-Cola refrigerator stocked with various beverages, a microwave, and shelves with snacks and condiments.
A bar area with a counter, stools, and shelves of bottles.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Place, Craig's Cruisers
    ‪2 min drive‬
  • Place, Frog Hollow Playground
    ‪2 min drive‬
  • Place, Tanger Factory Outlet Center
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a TV, a microwave, a desk with a lamp, and a red chair.

Premium Room, 1 King Bed

7.4 out of 10
Good
(15 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a TV, a microwave, a desk with a lamp, and a red chair.

Standard Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

A hotel room with two beds, a desk, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

A hotel room with a bed, a red sofa, a desk with a computer, and a large window.

Premium Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a flat-screen TV, a microwave, and a coffee maker.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed

A hotel room with a bed, desk, chair, television, and a view of the hallway.

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and a wooden headboard.

Standard Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a sofa, and a window with a view.

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a TV, a desk, a chair, and a bathroom visible through an open door.

Suite, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Grand Rapids - South by IHG

An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a hot tub and coffee/tea in a common area. Weekly housekeeping is available.
Holiday Inn Grand Rapids - South by IHG offers 79 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Guests aged under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Grand Rapids - South by IHG. During your stay, you'll be close to Craig's Cruisers. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 10 minutes by car from Downtown Market and 11 minutes from Van Andel Arena
Holiday Inn Grand Rapids - South by IHG offers its guests a kids' pool, an indoor pool, a waterslide, and a hot tub. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the family-friendly Holiday Inn Grand Rapids - South by IHG. Self parking is free.

Smoking is allowed in designated areas at this 3-star Grand Rapids hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 10 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 January to 22 January:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 1 to 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 354 out of 938 reviews
Rating 8 - Good. 264 out of 938 reviews
Rating 6 - Okay. 132 out of 938 reviews
Rating 4 - Poor. 108 out of 938 reviews
Rating 2 - Terrible. 80 out of 938 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Family friendly environment. Our room was clean and comfortable. Breakfast was fresh with a nice selection, great coffee. The kids didnt want to leave.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tracy

Room was spotless and the staff was wonderful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tracy

Friendly staff. Well maintained. Nice pool area for kids to swim.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fluvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness
Good quality for the price
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Honi

Liked: Cleanliness, staff & service, amenities
Great Pool area for kiddos!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very nice guy at the front desk! Sushi place just down the road!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, décor, amenities, really liked my room, the location is close to many necessities including a highway, food and shopping. Felt safe, lots of lighting, friendly staff and breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and nice pool area for kids.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Taylor

Liked: Cleanliness, amenities
Kids loved the room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for the price
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, comfortable bed, and the hot tub felt great too.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Emily Rose

Liked: Cleanliness, amenities, property conditions & facilities
Facility in general - well kept, clean. Breakfast was wonderful!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Nothing but positive things to say. We are locals and do this as a little getaway for the kiddos since they have a cute little waterpark! We will definitely be back very soon!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Beth

Disliked: Cleanliness, amenities, property conditions & facilities
Rug in room was quite dirty which made everything feel dirty. We checked in late, so we did not look for another hotel. We had to wait for a staff come back from a room issue to check in. We checked out the following morning.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Amelia

Disliked: Cleanliness, property conditions & facilities
The hotel was ok. It’s kind of worn down and not very clean. There were stains all over our room and the pool area didn’t look like it was kept up very well, it felt very unclean in that area with hair and other objects all over the ground. For the price I guess I understand but they could definitely do better with housekeeping and maintenance.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Would stay here again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend for the kiddos!
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Kirsten

Liked: Staff & service
Room had a slight “Smokey” smell to it. The staff was absolutely amazing and so very helpful. The breakfast had quite a few hot options but not many cold options or child friendly. The pool area is why we come BUT it needed to be cleaned! I picked up and threw away a couple bandaids and there was quite a bit of hair all over on the edges of pools….its a shame that the people who the bandaids came off of don’t take care of them or also the hair….but staff should clean up that stuff as well as they see it. The pool water I felt needs to be slightly warmer cuz wow it was pretty cold and took a bit to get used to. So many ppl were sitting in hot tub for that reason. I don’t let my younger kids sit in hot tub- only dip their feet.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Heather

It was a nice place for kids with pool they had fun
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with kids.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No issues clean hotel.
Stayed 1 night in Sep 2025