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Staybridge Suites Grand Rapids-Kentwood by IHG

3.0 star property

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Photo gallery for Staybridge Suites Grand Rapids-Kentwood by IHG

Property amenity
Exterior
Restaurant
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly

Explore the area

View in a map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪18 min walk‬
  • Calvin College
    ‪3 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪9 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(15 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms, Kitchen

  • 78 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Kitchen

9.6 out of 10
Exceptional
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Studio Suite, Kitchen

  • 60 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Staybridge Suites Grand Rapids-Kentwood by IHG

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Staybridge Suites Grand Rapids-Kentwood by IHG offers 94 air-conditioned accommodations with DVD players and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Grand Rapids-Kentwood by IHG. During your stay, you're just a quick walk from Centerpointe Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 9 minutes by car from Frederik Meijer Gardens and Sculpture Park and 13 minutes from Van Andel Arena
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Grand Rapids-Kentwood by IHG offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A library, a terrace, and barbecue grills are also featured at Staybridge Suites Grand Rapids-Kentwood by IHG. Free self parking is available. The property offers extended parking privileges.

This 3-star Grand Rapids hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 176 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 500 reviews
Rating 8 - Good. 130 out of 500 reviews
Rating 6 - Okay. 67 out of 500 reviews
Rating 4 - Poor. 28 out of 500 reviews
Rating 2 - Terrible. 36 out of 500 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
No ice machine or ice in your room outdoor pool staff is very rude. My room stunk like fish. It had such a bad thing to it and they would not give me a new room. Hotel was clean and nice but other than that the amenities stink here
Stayed 1 night in May 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool , hot tub , everyone was nice . Great breakfast. Rooms were nice ! Only issue was it was so noisy.
Stayed 1 night in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice and safe place to stay! 👍
Stayed 1 night in May 2025

6/10 Okay

Jason

Liked: Staff & service
Room was missing a battery in the smoke detector and it was beeping. I had to go to the front desk to get a battery for it. We also had to do some cleaning ourselves. The room is otherwise nice and the staff is nice and helpful.
Stayed 1 night in May 2025

4/10 Poor

ANGELA

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Leaky ceiling

My son and I left our room to attend a concert and when we got back, part of tge ceiling in the bathroom had fallen down because of a leak dripping down from the ceiling. My eye glass case got ruined from the water dripping on it. I called the manager and she gave me the option of switching rooms or waiting til morning for maintenance as they don't stay on property. I chose to switch rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Kristina

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

Mel

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff was very unpleasant. There were kids running around and banging on room doors until late night.
Stayed 1 night in Apr 2025

6/10 Okay

Clarence

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nirupama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe lot of shopping dining options near
Stayed 2 nights in Apr 2025

8/10 Good

Ja'Cora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Apr 2025

8/10 Good

Felica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nicw staff and hotel location

Staff was very friendly, check in smooth. The room was spacious however not very clean. There was debris all over the floor including a piece of plastic my husband stepped on with bare feet. There were onion peels on a pillow and the couch, a piece of brownie or something on the floor, obviously the room was not vacuumed. All doors were stained/smudged with something that I easily cleaned off with a towel. There were stains all along the walls in the bathrooms (like coffee was spilled down the wall and left there) and a stain on the bedding. This is not the first time we stayed here so was surprised how poorly cleaned this room was when we arrived. Disappointed that this may cause us not to stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

Sean

Liked: Staff & service, property conditions & facilities, room comfort
No hot water when I tried to take a shower, found a room key and receipt from previous customer. Makes you think of how they missed that and cleaned the room correctly. Second time in a row didn't have any waffles batter
Stayed 1 night in Apr 2025

8/10 Good

Bernard

Travelled with partner
Liked: Amenities
Clint
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was older but well maintained
Stayed 1 night in Apr 2025

6/10 Okay

Shamari

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s for the older crowd
Stayed 2 nights in Apr 2025

8/10 Good

Tracy, Kalkaska

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Our room was very nice, well laid out, clean and well appointed. Quiet location but easy to get to everything. 4.5 stars only because the "manager's reception" only applies Mon-Wed, not all week, like the listing says. The breakfast was also not as good as we expected. There were plenty of options but some were low or out, the toaster barely worked, there were missing condiments. They were not busy at that time. Based on the photos, we were expecting a much better meal, but were a bit disappointed. However, we'd stay again!
Stayed 1 night in Apr 2025

2/10 Terrible

Stacy

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Disliked: Amenities
I wasn’t impressed with this place at all. Number one when I arrived there was no one who could help me check in is what I was told an had to wait for quite some time for someone to finally help me get checked in . No ice machine and no ice make in freezer . I paid for a 1 bed room suite I would think I would have it
Stayed 1 night in Apr 2025

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms to accommodate a family of 7 comfortably. Suggest removing the phones since none were set up and unneeded anyway.
Stayed 1 night in Mar 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Remy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for a week because the photos online looked really nice. I have never travelled alone or stayed in a hotel alone so I wanted somewhere I would feel comfortable. This place was so nice and had everything I needed. The whole entire trip I kept thinking I am so glad I chose to stay here. I felt safe and I didn’t have any complaints at all. Everyone in my class complained about how hard their beds were and mine was so soft and comfy. Would def stay here again! If you are debating it, go ahead and book it!
Stayed 5 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ted

Stayed 1 night in Mar 2025