Best Western Manor Hotel

3.0 star property

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Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Premium bedding, desk, cots/infant beds, rollaway beds

Comfort Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 3 Single Beds, Non Smoking

Comfort Room, 3 Single Beds, Non Smoking | Premium bedding, desk, cots/infant beds, rollaway beds

Comfort Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, desk, cots/infant beds, rollaway beds

Family Room, Multiple Beds, Non Smoking

  • 32 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, desk, cots/infant beds, rollaway beds

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, desk, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Premium bedding, desk, cots/infant beds, rollaway beds

Standard Studio, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, desk, cots/infant beds, rollaway beds

Superior Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

Premium bedding, desk, cots/infant beds, rollaway beds

Standard Room, 1 Double Bed, Accessible, Kitchenette (Converts to 2 Twin Bed;Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Converts to 2 Twin Beds)

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About this property

Best Western Manor Hotel

Hotel in Gravesend with fitness centre and 24-hour front desk
A fitness centre, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Manor Hotel offers 62 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gravesend hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western Manor Hotel, you're just a quick walk from Kent Cyclopark. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, coffee/tea in a common area and TV in a common area
  • On-site recreation includes a gym
  • 6 minutes by car from Bluewater Shopping Centre and 7 minutes from Thames River
As a guest of Best Western Manor Hotel, you'll find a fitness centre, coffee/tea in common area, and laundry facilities. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Manor Hotel also features dry cleaning/laundry services, room service (during limited hours), and express check-out. Self parking is free.

This 3-star Gravesend hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Portable fan

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 December and 3 January.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 16.95 for adults and from GBP 9.95 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Manor Gravesend
Best Western Manor Hotel
Best Western Manor Hotel Gravesend
Manor Hotel Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent
Best Western Singlewell
Singlewell Best Western
Best Western Manor Hotel Hotel
Best Western Manor Hotel Gravesend
Best Western Manor Hotel Hotel Gravesend

Best Western Manor Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 139 out of 325 reviews
Rating 8 - Good. 117 out of 325 reviews
Rating 6 - Okay. 49 out of 325 reviews
Rating 4 - Poor. 12 out of 325 reviews
Rating 2 - Terrible. 8 out of 325 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room, lovely staff, comfy bed and if we come back to watch brands next year will book again
Stayed 1 night in Oct 2025

10/10 Excellent

Chamika

Stayed 4 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Sep 2025

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was great with exception of the drain smell in the room. There clearly seems to be an issue with the shower drain emitting a bad odour.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and extremely helpful - a very welcoming experience. The hotel is gradually being upgraded so it's evident that care is going into its upkeep.
Stayed 1 night in Aug 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, friendly staff but booked due to venue having a gym, but this was closed.
Stayed 1 night in Aug 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent hotel good friendly service nothing to much trouble a little dated but very clean no a/c for the price would have expected concerned I could have booked cheaper direct not a good advert for hotel.com
Stayed 1 night in Aug 2025

6/10 Okay

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stop over

A good stop over for the night, a pub next door or you easily get an uber and travel further a field
Stayed 1 night in Jul 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jun 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ionela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service & location

Excellent customer service, fantastic tasty menu, set in a period building with character and history.
Stayed 1 night in Mar 2025

4/10 Poor

Ian

Business traveller
Liked: Cleanliness, room comfort
I specifically booked this hotel because it said it had a gym like I do with all my bookings. When I arrived they didn’t have one
Stayed 1 night in Feb 2025

2/10 Terrible

Jaimie

Disliked: Staff & service, room comfort

Very very poor

Paid extra for a king size bed and discovered it was two single beds pushed together which was incredibly uncomfortable , the bed had a huge lump in the middle. The heating did not work and was very cold. A small electric heater had been placed in the room before arrival but was incredibly insufficient . Also despite placing a do not disturb sign on the door the cleaners were banging on the door early in the morning and then expressing there outrage that they could not get in and clean. I remained silent throughout the conversation . One was adamant to enter and said “they’ve probably left and left the sign on the door let’s just go in” the other then voiced her frustration and said they would have to ”radio down” . I never realised occupying a room would be such a problem ? I then voiced my concerns to the person on checkout who was incredibly dismissive and implied it was my fault for not reporting the two beds pushed together. As you can appreciate , after showering and getting into bed to discover the beds parting in the middle I did not realise I should have gone to reception to raise concerns in the middle of the night . Overall highly unsatisfactory
Stayed 1 night in Feb 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly customer service.
Stayed 1 night in Feb 2025

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024