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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Property amenity
Indoor pool, pool loungers
Tempur-Pedic beds, desk, laptop workspace, free WiFi
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Gaylord Discovery Center
    ‪1 min drive‬
  • Place, Otsego County Historical Museum
    ‪1 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Comfort Inn & Suites Gaylord
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 725 reviews
The price is CHF 85
includes taxes & fees
4 Mar - 5 Mar
Comfort Inn & Suites Gaylord

About this property

Holiday Inn Express & Suites Gaylord by IHG

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Gaylord by IHG. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Otsego County Historical Museum and a few minutes from Call of the Wild Museum
Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 8 January 2026 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 372 out of 570 reviews
Rating 8 - Good. 103 out of 570 reviews
Rating 6 - Okay. 36 out of 570 reviews
Rating 4 - Poor. 26 out of 570 reviews
Rating 2 - Terrible. 33 out of 570 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSHUA, Kingsford

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very polite and accommodating. Breakfast was impressive and attendant was friendly. Recommend to stay here.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay. Breakfast was good. Clean room comfy bed and pillows. Pool area was clean and warm. Pool was warm enough for my kids but not me. We had a nice stay. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2025

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast! Biscuits and gravy are always delicous!
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Tub was slow to drain, ice machine outside room was noisy, there seemed to be a misty/moldy smell in second floor hallway.
Stayed 1 night in Oct 2025

10/10 Excellent

Arooshi

Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness
Room was missing remote , when I called down the
Stayed 1 night in Oct 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hand a Great tome
Stayed 1 night in Oct 2025

6/10 Okay

Justin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
online said they had an outdoor hot tub and when I got there the staff said they did not have one. Also the key cards did not like to open doors even after being re programmed twice. went to get breakfast at 8am they were already out of cream cheese when i had asked staff where it was located. Good stay other than those few things.
Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was a hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good time had a big room. Was mostly clean tried to make the pullout mattress work for the my daughter and was disgusted by the mattress so I just had her sleep on the couch which was fine. The pool was clean just a little cold for our liking. The breakfast was good. Was busy but had a hard time keeping up. The person running it tried to close it about 20 minutes early which kinda pushed everyone away. But overall a good place to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Gaylord

A convenient location, and a nice place to stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Roxana

Stayed 1 night in Oct 2025

2/10 Terrible

Rachel

Stayed 1 night in Oct 2025

10/10 Excellent

Damon, Byron Center

Stayed 1 night in Oct 2025

10/10 Excellent

Shea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing there was a lady younger i dont know her name at the desk in the morning dark hair maybe a shift manger or manger not sure. She was amazing! She helped with everything suggestions of of things arou d town and help with everything to do with our stay. There was also a young man at night dark hair he was awesome as well! Then a black gentleman at breakfast he was so nice and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice HIX
Stayed 1 night in Oct 2025

10/10 Excellent

Sushil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this property Jesica and team did really good job I will prefer IHG over any other stay options
Stayed 2 nights in Oct 2025

10/10 Excellent

Muhammad Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely decorated rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very soft and comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Was upgraded to a hot tub room.
Stayed 1 night in Oct 2025

10/10 Excellent

Timothy, Ovid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025