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Otsego Resort

2.5 star property

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Photo gallery for Otsego Resort

Front of property – evening/night
Nightclub
Property grounds
Lobby sitting area
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
696 M-32 East, Gaylord, MI, 49735
  • Otsego Golf Club
    ‪1 min walk‬
  • Call of the Wild Museum
    ‪3 min drive‬
  • Gaylord's City Elk Park
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Economy Twin Room, 2 Single Beds

1 bedroom, premium bedding, desk, iron/ironing board

Economy Twin Room, 2 Single Beds

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Quadruple Room

Economy Quadruple Room | 1 bedroom, premium bedding, desk, iron/ironing board

Economy Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Coffee and/or coffee maker

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Otsego Resort

Slopeside resort steps away from Otsego Golf Club
Enjoy direct access to the slopes and a sauna at Otsego Resort during the winter, and return in the summer for a round at the resort's golf course.
Otsego Resort offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium cable channels.

This Gaylord resort provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Otsego Resort. During your stay, you're just a quick walk from Otsego Golf Club. Enjoy features like free WiFi in public areas, free self-parking and a free ski shuttle. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include locker space, 5 meeting rooms and a conference centre
  • On-site recreation includes a golf course, a sauna and ski-in/ski-out access
  • Steps from Otsego Golf Club and a 2-minute drive from Otsego County Historical Museum
  • Free ski shuttle service
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy a round of golf at the on-site golf course. Getting to the slopes is a breeze with the resort's complimentary ski shuttle. Otsego Resort helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in one of the resort's 2 bars/lounges.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. This Victorian resort also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this Gaylord resort.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Otsego Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 8 to 15 for adults and USD 5 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • 36-hole golf course
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Hiking/biking trails
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow tubing
  • Snowboarding
  • Snowshoeing

Family friendly

  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Built in 1939
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 March to 04 May:
  • Bar/Lounge
  • Dining venue
  • Golf course
  • Sauna
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 8 to 15 for adults and USD 5 to 10 for children
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 9:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Otsego Resort Gaylord
Otsego Resort Resort
Gaylord Otsego Golf Ski Resort
Otsego Club Resort
Otsego Resort Gaylord
Otsego Resort Resort Gaylord

Otsego Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 483 reviews
Rating 8 - Good. 184 out of 483 reviews
Rating 6 - Okay. 47 out of 483 reviews
Rating 4 - Poor. 30 out of 483 reviews
Rating 2 - Terrible. 20 out of 483 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Feb 2025

8/10 Good

Jayme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of snow
Stayed 1 night in Feb 2025

10/10 Excellent

William J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

10/10 Excellent

Ali, Dearborn

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming older place with beautiful grounds.

Older resort but has a lot of charm. Because it's older the lobby has that older smell to it when you walk in. Parts could be updated to some of the buildings. We rented an economy room with twin beds and a bunker up top in the Lodge building. The room was clean and cozy with comfortable beds and pillows, bathroom, table and TV with mini fridge and coffee maker and closet with ironing board . The grounds and view were gorgeous. We ate at the main restaurant and it had a cozy feel and pretty good food overall. We would for sure stay again.
Stayed 1 night in Oct 2024

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived after dark around 9pm with my 16 year old daughter. Check in went ok - upon arrival to the building with our 'economy' room, things went wrong. The room next to ours had old metal blinds that were 'shredded' and falling apart. The metal threshold at the entry door was tipping and moved when you were walking in and out. The blinds in our room were in bad shape. 'Economy' room was meant to indicate 4 twin beds instead of double beds - which was fine. The smoke detector was missing, likely because someone wanted to smoke at some point. Then the heat didn't work - called the front desk - they said they were sending a guy to come fix it. A guy came promptly - no uniform - dirty clothes with large stain on his pants - he quickly said - no, the heat doesn't work and I should call the front desk for another room. He was quite odd and lingered looking at me inappropriately then left. I started feeling more and more uncomfortable. Front desk said they would send a guy to help us move to another room. I waited a couple minutes then my daughter and I started packing up to load our truck, knowing it would be in another building. The previous 'guy' seemed to be living in our building and was sitting on a lawn chair just watching us load our truck in the dark. The sidewalk had lots of cracks and settling - very hazardous. Entire building was very run down.
Stayed 1 night in Oct 2024

6/10 Okay

Judith

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is a beautiful location!! The views are amazing. I was traveling with a pet so in order to accommodate that, I could not get the Expedia rate. I actually paid $100 more. They have special rooms for pets and I guess they don’t think your room should be nice when traveling with one. One bed sagged so bad it was hard to get in and out of. We killed numerous spiders and there were other bugs flying around. The building needs a paint job. The paint is pealing and flaking. I was very disappointed in the overall condition of the place.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We did a girls weekend, and wine tasting color tour on the golf carts. We had the best time. A lot of people seen our pictures and asked for the information for your resort. We will definitely be back!
Stayed 2 nights in Oct 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has so much potential. You walk in to a grand entry with huge windows overlooking the changing leaves over the ski hills, but there were no lights on and the windows were filthy. We ate at the Duck Blind restrestaurant. They didn't have a table ready by the windows and tried to sit us in the dark corner. When a few guests left, we asked for their table. They cleaned it off and gave it to someone else. So we just sat at the bar. We ordered the boneless chicken wings. They came out looking like a cheap bage of Tyson chicken nuggets. When we paid for our meal we did not leave a tip. We later checked our card and found a $16 added charge. This place was a terrible experience to our beautiful weekend. What a shame. We are at trestrestaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Stayed 1 night in Oct 2024

2/10 Terrible

Sarepta

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Bait and switch! Reserved King rooms (2) got rooms with 2 beds each. Wasn’t told about this at checkin. Desk was closed by the time we finished dinner at their restaurant. Contacted Travelocity and they tried to contact manager several times, no call back. Color tour for party of 6 and dinner for party of 7 was great. Cement walkway to rooms is a hazard at night. Rooms are dated and hallways are rough looking. Hotel begs you to leave good review at checkin. Had issue with key, didn’t get to see room until after desk was closed for the night.
Stayed 1 night in Oct 2024

8/10 Good

Robbyn

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

10/10 Excellent

Ali, Dearborn

Stayed 6 nights in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very unique, it’s like stepping back in time. It could use a little exterior love and maintenance. Our room was clean and comfortable though a bit outdated but clean goes a long ways!
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The coffee in the room! One thing I didn’t like was the the bed was too high off the floor it need to be 3 to 4 inches lower! The entrance way no light it needed to be fixed!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
The room was adequate and clean. The outside of the property was shabby, run down, and in need of repair. The spiral staircase to the second floor made carrying suitcases difficult.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Carrie

Stayed 1 night in Aug 2024