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Quality Inn Gaylord

2.5 star property

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Photo gallery for Quality Inn Gaylord

Lobby
Free daily buffet breakfast
Indoor pool
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
137 West St, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪13 min walk‬
  • Place, Call of the Wild Museum
    ‪15 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Quality Inn Gaylord

Hotel in Gaylord with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Quality Inn Gaylord offers 117 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Gaylord. During your stay, you'll be within walking distance of Otsego County Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 10 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Pets welcome for a fee (restrictions apply)
Quality Inn Gaylord offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and a picnic area are also featured at the business-friendly Quality Inn Gaylord. Self parking is free.

Smoking is allowed in designated areas at this Gaylord hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Reviews

Quality Inn Gaylord Reviews

6.2

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 230 out of 1003 reviews
Rating 4 - Poor. 174 out of 1003 reviews
Rating 2 - Terrible. 163 out of 1003 reviews

Reviews

6/10 Okay

Frank

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
very convenient from the highway, manager was very helpful as the pool was closed by calling another hotel so the children could go swimming, did not mention the place was being remodeled
Stayed 3 nights in Aug 2025

6/10 Okay

Deanna

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is worn out.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities

Overall Okay

Overall, it was okay. We were on motorcycles and showed up just before it started to storm. They let us keep our motorcycles at the front door, under the overhang until the storm was done (30-35 minutes). We had a king size bed and a pull out couch. There were 4 pillows in the room. We asked for 2 more, but were told they did not have enough pillows to give us extra. The hallways were not air conditioned. The bathroom ceiling was a drop ceiling and the metal grid was rusting. The vent fan was very loud and looked as if it was from the 1970s. The toilet tank had been glued together and porcelain inside the bowl at the pipe was worn off. It made the toilet look like was not clean.
Stayed 1 night in Aug 2025

4/10 Poor

Gaynor

Business traveller
Disliked: Amenities, property conditions & facilities
Very basic, broken room doors, broken pool, limited gym and seedy area.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This hotel has a full size pool (8ft deep) and a great spa. However, that is the only good thing about it, especially since they keep a sign on the door saying pool is temporarily closed, so you have to ask to use it. Our room was horrible. The only curtain on the window was the sheer see through one, the other curtain rod was empty. Huge cracks in the window. Not only did this cause a privacy issue, but there were really bright outdoor lights right outside our window, so it was never dark. The bathroom door would not shut, the hair dryer was falling off the wall, the chairs were all horribly stained, and there were crumbs on the corner chair. Paint was all chipped and the purple wall next to the olive green bedspreads just made it all feel worse. Family members of the workers and owners hanging out in lobby and outside the main doors also made it uncomfortable to go in and out as needed.
Stayed 2 nights in Aug 2025

6/10 Okay

Justin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Rowena

Stayed 1 night in Jul 2025

6/10 Okay

James David

Liked: Staff & service
Outside trashy smelled like cooking in the rooms
Stayed 1 night in Aug 2025

6/10 Okay

Tiffany

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Liked: Cleanliness

Overnight stay

Room chairs are stained, bathroom door doesn’t fit the door jam, hair dryer is falling off the wall and no night curtains in the window.
Stayed 1 night in Aug 2025

2/10 Terrible

Craig

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood, needles, broken window, under construction. DO NOT BOOK HERE.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miranda

Stayed 1 night in Aug 2025

4/10 Poor

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Equipment isn’t even plugged in and it’s ridiculously old.
Stayed 1 night in Aug 2025

10/10 Excellent

CORRINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was delicious, especially the biscuits and gravy! The bathroom was handicap friendly and that was a plus as well. The king sized bed was a little too soft for us but we made due.
Stayed 2 nights in Aug 2025

6/10 Okay

Joan

Travelled with group
Disliked: Amenities, property conditions & facilities
This property is currently undergoing extensive renovations. Security doors unlocked, no ice in machines, breakfast room dirty and under stocked halfway thru meal time. The peanut butter packet was a solid, unspreadable lump. No gluten free/dairy free options. Repairs in bath were so bad I wouldn't shower. Didn't want to go barefoot in my room.
Stayed 1 night in Aug 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things where good. But the coffee was bad, the bed was bad, and the bathroom door scraped the floor
Stayed 1 night in Aug 2025

4/10 Poor

Ruth, woodside

The floors were dirty. My white socks turned brown. My sister got comet and cleaned the sink
Stayed 1 night in Aug 2025

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Damaged. Outdated. Smelled of mildew and cigarettes.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need some serious update on carpet and throughout the facility. Overpriced
Stayed 1 night in Aug 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Staff & service

Very dirty

The first room they put us in (room 135) smelled so bad like urine that it was stinging our eyes within a few minutes. The front desk worker moved us, the next room wasn’t too bad. While I was waiting in line regarding my room two other customers were there. One because their TV didn’t work and the other because none of the lights in their room had bulbs that weren’t burnt out. The poor person working the front desk was all alone dealing with all of the. Check in was Saturday 6/3 at 5:00 pm.
Stayed 1 night in Aug 2025

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay, it was dirty, people are actually living there. Trash in the hallways, I could smell the pot, noisy. I had my grandchildren with me. I want my money back.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
The property itself was not very clenly.
Stayed 2 nights in Jul 2025

2/10 Terrible

Leslie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and over price asked to talk to a manger and never a response after a note was left for them!
Stayed 2 nights in Jul 2025