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SureStay by Best Western Grayson

2.5 star property

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Photo gallery for SureStay by Best Western Grayson

Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Reception
Free daily continental breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
501 C W Stevens Boulevard, Grayson, KY, 41143
  • Place, Kentucky Christian University
    ‪14 min walk‬
  • Place, Carter Caves State Park
    ‪16 min drive‬
  • Place, Marshall University
    ‪33 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay by Best Western Grayson

Hotel in Grayson with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a fireplace at reception and a vending machine are on-site. Housekeeping is available on request.
SureStay by Best Western Grayson offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grayson hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at SureStay by Best Western Grayson. During your stay, you'll be within walking distance of Kentucky Christian University. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and a fireplace at reception
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.7 miles (1.2 km) from Kentucky Christian University and 11.5 miles (18.6 km) from Grayson Lake State Park
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An indoor pool, a vending machine, and a fireplace in the lobby are also featured at the business-friendly SureStay by Best Western Grayson. Free self parking is available.

This Grayson hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travellers only
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The Inn at Grayson
Surestay By Grayson Grayson
SureStay by Best Western Grayson Hotel
SureStay by Best Western Grayson Grayson
SureStay by Best Western Grayson Hotel Grayson

SureStay by Best Western Grayson Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 313 reviews
Rating 8 - Good. 65 out of 313 reviews
Rating 6 - Okay. 45 out of 313 reviews
Rating 4 - Poor. 24 out of 313 reviews
Rating 2 - Terrible. 20 out of 313 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sierra

Travelled with family, Travelled with family and small children
Liked: Staff & service
People were friendly . But upon entering our room there was dirty underwear on the floor in the bathroom and hair all in the tub
Stayed 2 nights in Aug 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were stained bad. Towels were damp, floors felt wet. Bathtub dripped non stop
Stayed 2 nights in Aug 2025

6/10 Okay

Rachael

Travelled with family, Travelled with group
No elevator, cramped rooms, unfortunate piil area
Stayed 2 nights in Aug 2025

4/10 Poor

Brian

Stayed 1 night in Jul 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Roy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High Turnover

I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Stayed 1 night in Aug 2025

6/10 Okay

Sharla

Stayed 2 nights in Jul 2025

8/10 Good

Kristina, Christiana

Liked: Cleanliness, staff & service, property conditions & facilities
With not too many choices available , I started here for one night . Odd combination of “dated” and “renovated” The room was clean , bed was surprisingly comfortable. Biggest plus was the Mexican restaurant I could walk to next door .
Stayed 1 night in Aug 2025

10/10 Excellent

Missy, Grayson ky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

April

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Stayed 1 night in Aug 2025

10/10 Excellent

Robin

Stayed 2 nights in Jul 2025

4/10 Poor

Michael

Travelled with family
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

JAMEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Stayed 1 night in Jul 2025

6/10 Okay

GEORGE

Liked: Staff & service
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Stayed 2 nights in Jul 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Stayed 2 nights in Jul 2025

4/10 Poor

Natalie

Travelled with group
Disliked: Cleanliness

nasty bedding

our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Stayed 2 nights in Jul 2025

8/10 Good

ALLISON

Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

family from Arkansas

We had two rooms 122 and 123. Room 121 smelt horrible. Michael Ann was great and understanding when I asked if we could switch rooms. She said if it smelt to that if I let her know she would make sure she got me a good room. The room didn't smell good but smelt better than the other. During breakfast we went down between 730-8 and there was no eggs. We sat down and waited for about 15 minutes but none was never brought out. We purchased with Continental breakfast to save money on food so it was disappointing. The older kids was able to eat about 930 so that helped for sure. This property definitely needs to work on cleanliness.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Great staff. Polite and welcoming. Room clean
Stayed 1 night in Jun 2025

4/10 Poor

Rondal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Tina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Sign by check in says no pets allowed. A family came walking in from outside in their swimwear with 2 dogs. Went straight to their room. The chair in our room was stained black over most of chair. Our friends toilet bowel had not been cleaned after someone had a bowel movement. Out of eggs , over cooked sausage. The biscuits and milk gravy were good. Won’t stay at sure stay again
Stayed 1 night in Jun 2025

6/10 Okay

Sheryl

Stayed 1 night in Jun 2025

10/10 Excellent

melvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday
Stayed 2 nights in Jun 2025