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The Palm Court Hotel

3.0 star property

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Photo gallery for The Palm Court Hotel

Indoor pool
Breakfast and dinner served
Lobby sitting area
King Room plus Single | Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

View in a map
North Drive, Great Yarmouth, England, NR30 1EG
  • Place, Caister-on-Sea Beach
    ‪1 min walk‬
  • Place, Britannia Pier Theatre
    ‪7 min walk‬
  • Place, Great Yarmouth Beach
    ‪16 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪35 min drive‬

Room options

View all photos for Single Room

Single Room | Individually decorated, individually furnished, free WiFi, bed sheets

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | Individually decorated, individually furnished, free WiFi, bed sheets

Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room plus Single

King Room plus Single | Individually decorated, individually furnished, free WiFi, bed sheets

King Room plus Single

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Luxury Superking

Luxury Superking | Individually decorated, individually furnished, free WiFi, bed sheets

Luxury Superking

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superking

Superking | Individually decorated, individually furnished, free WiFi, bed sheets

Superking

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Individually decorated, individually furnished, free WiFi, bed sheets

Double Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Individually decorated, individually furnished, free WiFi, bed sheets

Twin Room, Sea View

  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Family Room, Multiple Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Triple Room, Multiple Beds

Classic Triple Room, Multiple Beds | Individually decorated, individually furnished, free WiFi, bed sheets

Classic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Individually decorated, individually furnished, free WiFi, bed sheets

Basic Double Room

7.8 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Palm Court Hotel

Beachside hotel with indoor pool
At The Palm Court Hotel, hit the beach, dine on-site at the restaurant or enjoy a drink at one of the hotel's 2 bars/lounges.
The Palm Court Hotel offers 69 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
The Palm Court Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Venetian Waterway Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Venetian Waterway Gardens and Caister-on-Sea Beach
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and meeting rooms are available.

Public spaces have free WiFi. An indoor pool, a terrace, and tour/ticket assistance are also featured at The Palm Court Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Great Yarmouth hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
The Palm Court Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • 3 floors
  • Banquet hall
  • Built in 1890
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2025 to April 1 2026 (dates subject to change):
  • Swimming pool
The property is closed between 18 December and 11 February.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Palm
Burlington Palm Great Yarmouth
Burlington Palm Hotel
Burlington Palm Hotel Great Yarmouth
Burlington Great Yarmouth
Burlington Hotel Great Yarmouth
Burlington Palm Hotel Great Yarmouth, Norfolk
Palm Court Hotel Great Yarmouth
Palm Court Great Yarmouth
The Palm Court Hotel Hotel
The Palm Court Hotel Great Yarmouth
The Palm Court Hotel Hotel Great Yarmouth

The Palm Court Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 501 reviews
Rating 8 - Good. 171 out of 501 reviews
Rating 6 - Okay. 60 out of 501 reviews
Rating 4 - Poor. 27 out of 501 reviews
Rating 2 - Terrible. 13 out of 501 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Joly

Travelled with family

Friendly staff

Staff were nice especially the lady at the reception was very friendly. We really enjoyed it at the pool but found the family room quite small and outdated. Bathroom was nice and clean but it’s a shame I can’t say the same thing about the room. However it was a last minute thing and we really enjoyed our stay.
Stayed 3 nights in Aug 2025

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel, we would definitely stay again. We had the luxury of the pool to ourselves which was an added bonus. Good location very close to beach and parking provided.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location is good and the staff are very helpful and pleasant. The bar area and the pool may possibly have been renovated more recently, but the rooms and decor are very old and tired.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

ANGELA

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
It states a family room we was in, it is no way a family room for 2 adults and 11 and 15 year old, room was too small, bed comfort for us all was not great,
Stayed 2 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thanks
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff were all so friendly and helpful. Restaurant had lots of choices and the roast dinner is not to be missed! We really enjoyed our stay.
Stayed 2 nights in Jul 2025

6/10 Okay

Xiyu

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Not as good as it looks

Rather tired decor and uncomfortable bar arrangement. Over priced food and facilities. Found most people ate else where. Very poor insulated rooms which meant heard alot of external noise. Parking an issue at the hotel but there is an over flow car park down the road but if you can't walk far may be an issue. Staff great. Bedroom tired and smaller than expected over looking back of football stadium.
Stayed 2 nights in Jul 2025

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay lovely welcome from reception and food first class would stay again
Stayed 4 nights in Jul 2025

10/10 Excellent

Anthony, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
I took my
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Stayed 1 night in Jul 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Amenities
Very clean,bedrooms excellent,Staff brilliant,will definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
2nd time I’ve stayed here now,this time on my own in a very good single room.staff all very friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay welcoming staff great location
Stayed 1 night in Jul 2025

6/10 Okay

brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

lee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great, very dated and the lift is a death trap. Not for me unfortunately
Stayed 2 nights in Jun 2025

4/10 Poor

Nigel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Alf

Liked: Staff & service
Stayed 1 night in Jun 2025