We were in town to visit family for Thanksgiving; location was great for us. Host responded very quickly when we had questions...so that was good. Inside of the property was mostly updated and met our needs, but it could have been cleaner. We didn't need to use the yard, so it did not really affect our stay, but it needs some TLC. The one big complaint that I do have is that the programming on the thermostat was locked, so that we could not change the temperature in the house at all. It was programmed to automatically change at different times of the day/night. We were way too hot at various times. When I asked the host, how I could change the temp, the only way was for us to turn it off completely.