I really liked this lodge, it was clean and cozy and am willing to give it a second chance but our first visit was only ok.
There was a really disruptive and loud guest below us, and while the staff did handle it, it took a little time. We also didn't have a phone in our room to be able to call the front desk easily ourselves to report the disruptive guest.
The bigger issue, however, was our shower was broken, something we didn't know about till the next morning. The shower water was scalding hot and we couldn't control the temperature or turn it off. My partner scalded his foot as he prepared to get into the shower, thankfully it wasn't serious.
The staff did connect us with maintenance so we could let them know, and maintenance said they had been having issues with that shower, if they knew they were having issues why did they rent the room to us, why not put us in another room that they knew for sure had a working shower, especially since the shower issue led to scalding water and could have caused someone serious injury.
I hope if I stay next time we wont run into any room utility issues like we did with the shower.