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Bay Gardens Hotel

3.0 star property
VIP Access

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Photo gallery for Bay Gardens Hotel

Water park
Property video
TV
Front of property
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪3 min walk‬
  • Place, Reduit Beach
    ‪15 min walk‬
  • Place, Rodney Bay Marina
    ‪15 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

One Bedroom Croton Suite

8.0 out of 10
Very good
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Two Bedroom Croton Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room Double

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room King

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room King

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Standard King

Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Standard King

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Croton Superior Double

Croton Superior Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Croton Superior Double

7.6 out of 10
Good
(17 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite | Minibar, in-room safe, blackout curtains, iron/ironing board

Jr. Executive Suite

8.0 out of 10
Very good
(9 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room King

Standard Room King | Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room King

7.8 out of 10
Good
(22 reviews)
  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double | Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Room Double

8.6 out of 10
Excellent
(12 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Bay Gardens Hotel

Beach location and 3 outdoor pools
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Premium cable televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Bay Gardens Hotel. During your stay, you're just a quick walk from Windward Islands. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine and a poolside location while dining at Spices
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Windward Islands and 4 minutes on foot from Baywalk Shopping Mall
  • Free local-area, theme park and beach shuttle service
Some rates at Bay Gardens Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities such as a 24-hour fitness centre.

Free breakfast is served daily, and guests can also enjoy a free manager's reception. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Self parking is free.

This 3-star Gros Islet hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Spices – This poolside restaurant specialises in Caribbean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bay Gardens Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Bay Gardens Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

LILLAWATTIE

Stayed 7 nights in Oct 2025

6/10 Okay

MELISHA V.

Travelled with partner
Meals and room.
Stayed 5 nights in Oct 2025

8/10 Good

Linda

The room was spotless. However, the food (fish etc.) served for dinner could have been heated before being served.
Stayed 4 nights in Oct 2025

6/10 Okay

Charmaine

Liked: Cleanliness
The staff was pleasant There was a bug on the wall on first arrival.
Stayed 3 nights in Oct 2025

8/10 Good

Ethlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time at BGH. Great location, comfortable room, great selections from the buffet breakfast to the complimentary shuttle service to the resort. Special thanks to the General Manager, Ms. Gustave for arranging the lovely decor on the bed and the champagne for our birthday celebrations. Kamani, you are a star, continue to shine, Shanica and Keamalyn thanks for making our birthday dinners at the resort memorable. My husband and I greatly appreciate your warm hospitality.
Stayed 6 nights in Oct 2025

2/10 Terrible

Sonia

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Shaquille

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed
Stayed 2 nights in Oct 2025

10/10 Excellent

Arnan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and polite.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 4 nights in Jul 2025

10/10 Excellent

Sabra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no stove but the kitchen was good enough
Stayed 9 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Great location, clean and large comfortable rooms, brilliant breakfast, staff lovely, pools wonderful.
Stayed 5 nights in Sep 2025

6/10 Okay

ross

Stayed 6 nights in Oct 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Staff was very helpful
Stayed 7 nights in Oct 2025

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald, Spanish Fort

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2025

6/10 Okay

christine

Liked: Staff & service
Am sorry I didn’t have a view I was put in a room that was very far away, and I was sharing a room with a door to another room and I would wake every morning to noise and music and loud talking.
Stayed 5 nights in Oct 2025

2/10 Terrible

Nazreen

Stayed 6 nights in Sep 2025

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness, staff & service
We had a very relaxed stay and the staff were helpful and attentive, especially Lashawn. The only thing I did not like was that the pool was closed for our entire stay. We only had small pockets of time when we were not busy, so taking the free shuttle to the resort was impractical as it ran once an hour. Everything else was good quality for the price we paid. Thanks again to all the staff.
Stayed 6 nights in Sep 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. I was in town for the annual Red Tie Gala for the Botham Jean Foundation and this was one of two hotel options. The other was Bay Gardens' resort hotel which is about .75 miles away but on the beach. The Bay Gardens Hotel is lower-priced than the resort, but the staff runs an hourly shuttle to the resort if you want to go to the beach. The advantage of the hotel over the resort is that you're close to shopping with a large grocery store, a KFC and more dining options. My only complaint was that the shower was a "freeze or boil" type situation. It was hard to get the temperature just right. Great service, friendly staff and wonderful breakfast station with an omelet bar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice and clean the staff was very friendly. I have to mention one staff member who was exceptionally great at her job (Ebony). The service she provided was top-tier!! would recommend this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ghineil

Stayed 5 nights in Sep 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great hotel for the family vacation or a weekend getaway.
Stayed 3 nights in Sep 2025

10/10 Excellent

RISHI

Liked: Cleanliness, staff & service, property conditions & facilities
Plase pay some attention to the mosquitoes in the Croton Suites.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was clean, close to shopping and activities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maguy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good week end at Bay Garden.
Stayed 1 night in Sep 2025