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Coco Palm

3.5 star property

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Photo gallery for Coco Palm

Beach nearby, white sand
Standard Room, Pool View | 1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Bar (on property)
Standard Room, Patio, Garden View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Gym
  • Bar
  • Room service
  • Pool

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Reduit Beach
    ‪10 min walk‬
  • Rodney Bay Marina
    ‪18 min walk‬
  • Splash Island Water Park Saint Lucia
    ‪2 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)

Room options

View all photos for Standard Room, Pool View

View from room

Standard Room, Pool View

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Patio, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Patio, Pool View

Standard Room, Patio, Pool View | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, Patio, Pool View

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

View from room

Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxe Swim Up Room

Luxe Swim Up Room | 1 bedroom, premium bedding, in-room safe, desk

Luxe Swim Up Room

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Garden View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Garden View

8.8 out of 10
Excellent
(39 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Coco Palm

Hotel in Gros Islet with free breakfast and fitness centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site.
Coco Palm offers 83 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Coco Palm gets high marks from our customers. During your stay, you're just a quick walk from Windward Islands. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Windward Islands and Baywalk Shopping Mall
  • Airport pick-up shuttle service available for a fee
Some rates at Coco Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Coco Palm offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Coco Palm. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available.

This 3.5-star Gros Islet hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Coco Palm has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 10:00 AM to 8:00 PM on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 104.00 per vehicle (maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Coco Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Coco Palm Resort St. Lucia/Gros Islet
Coco Palm Gros Islet
Coco Palm Hotel
Coco Palm Hotel Gros Islet
Palm Coco
Coco Palm St Lucia
Hotel Coco Palm
Coco Palm Hotel
Coco Palm Gros Islet
Coco Palm Hotel Gros Islet

Coco Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 115 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Yvan M, Oberlin

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Its a nice place with almost anything you needed in walking distance. But only stay there is you want to disconnect from the rest of the world the wifi was horrendous. Frequently going in and out in the rooms and balcony even in the bar and restaurant. I go in on Saturday and the pool was cloudy by Sunday night and didnt get cleaned until Wednesday morning. I was in a swim out room. Other than those two thing it would have been great. The food in the resturant was excellent. Without a doubt it is worth getting the all inclusive package if you stay here.
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 9 nights in Apr 2025

8/10 Good

Dale, Cascade

Stayed 3 nights in May 2025

10/10 Excellent

Alicia Joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to restaurants, shopping and supermarkets.
Stayed 3 nights in May 2025

10/10 Excellent

Cory, Kingston

Stayed 5 nights in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Coco Palm. They were absolutely so nice. Everyone was helpful! The food was delicious. Although I didn’t get all inclusive I did have lunch and dinner there once. I had breakfast every morning and it was great. There were restaurants and bars right outside the resort. The only issue I had was housekeeping stole an item out of my room. I checked in with the item and several employees saw me with including the manager. Of course the cleaning staff denied they took anything. That was an unfortunate end to a relaxing and beautiful trip.
Stayed 4 nights in Apr 2025

10/10 Excellent

Noelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely first class. Bryan, Hazel, Nadia were so kind and always ready to help and make our stay comfortable. Room was really nice and it had the swim up style balcony. My daughter and I couldn’t have asked for such a great experience!! The food was also absolutely delicious and amazing too! I’m tearing up right now because I already want to go back!!!! Thanks Coco Palm for everything!
Stayed 4 nights in May 2025

8/10 Good

ERROL

Stayed 3 nights in May 2025

8/10 Good

Fabian

Business traveller
Liked: Cleanliness, staff & service
The place is very nice, the employees were very attentive and polite. I will stay again there next time. The onpy problem was the broken pool and the area around is quite rough full of potholes.
Stayed 2 nights in May 2025

8/10 Good

Mr James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Inclusive for 16 days. We had a good stay, rooms clean, comfortable and functional. We found food good quality, however menus are rather restrictive, would suggest varying Lunch/Dinner options and offering daily specials. The Easter Sunday lunch buffet was fantastic, it was a real shame this isn't offered every Sunday. Garfield the guest relations manager is very friendly and helpful. Ganet at Breakfast/Lunch supervisor has eyes on everything and is brilliant. Male supervisor in evening not a clue, needs training by Ganet!. Our stars of the stay: Migel, Hazel, Vernessa & Celine. Our biggest gripe: pool advertised as open 7am-7pm, however on week 2 was never open earlier than 10:30, and it was as late as noon which wasn't great for little ones or if you needed a plunge to refresh.
Stayed 1 night in May 2025

10/10 Excellent

Phenoia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and the atmosphere was nice not forgetting the food it was excellent.
Stayed 1 night in May 2025

8/10 Good

Thanecha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience. The all inclusive option had restrictions which kind of defeats the purpose of all inclusive but it was still beneficial.
Stayed 3 nights in Apr 2025

6/10 Okay

Itory

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Vacation

I stayed at the coco resort and the time away was great. Needs much updates throught out the whole place. There many mosquitos and the air conditioning is on it's last leg. It is next too many shops so if you want to grab something it is right there.
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexa

Stayed 4 nights in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent trip. I would recommend 👌
Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
simple, yet cool hotel with fast food restaurants and mall with nearby beach all for your convenient.
Stayed 4 nights in Apr 2025

8/10 Good

Keisha Nadine

Travelled with partner
Liked: Cleanliness, staff & service
I enjoyed by stay. The property was kinda dated but the food and the service made up for that. I definately will be back!!!!
Stayed 4 nights in Apr 2025

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 10 days in coco palm from 3rd of April 2025. The hotel is in a nice location at Rodney Bay with 5 minutes walk to one of the best beaches. It is one and half hour from UVF airport to the hotel. Staff at the receptions; Carleen, Roxanna and Vincent; were very polite and helpful. The Bartender were kind and helpful with smile all the time. He knew his job very well. Waitresses and waiters ; Ellisa, Chrizen,... were very kind and helpful. They all were doing their best to serve any customers with any taste. We were frustrated on our arrival at the airport. The hotel supposed to send a taxi for us but it never turned up. After one and half hour waiting, we took a taxi to the hotel. Lunch and Dinner had set menu. Food varieties were OK. But Breakfast needs some improvement in regards with more fruits, varieties of chesses. Unfortunately, wooden beds were old and making noises and need some repairs and fixing.
Stayed 10 nights in Apr 2025

8/10 Good

Sophia

Liked: Staff & service
Stayed 5 nights in Apr 2025

8/10 Good

Bineta

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Jabari

Travelled with family
Liked: Staff & service, amenities
The property is located in a good location. This was my 3rd time staying at the property. I would say that there needs to be some updating and deep cleaning. This time some of the bed frames and furniture in the room were molded. There was also some mold in other areas of the room and the shower house needed changing. My stay outside of what is mentioned above was good, but management should address this.
Stayed 3 nights in Apr 2025

8/10 Good

Rakiya, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fabulous. I liked my room, view, breakfast and drinks at Ti Bannane. Staff were helpful and often went above and beyond. The location to the Village is second to none. The pool is large but perhaps too shallow , there are several outdoor spaces to chill and the beach is only a few minutes away. I got a good airport taxi driver. Only hiccup is my bedsheets were a little dirty and the balcony could benefit from a couple chairs and/or a small table.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

great location, service terrible

I am glad we did not book all inclusive, I have never had such terrible service. We ate there the first night and then ate out every night. We often waited 20 minutes to get a drink at the bar while locals seemed to be getting theirs topped up. The bar staff had a really poor attitude, such a shame as outside of the hotel the St. Lucian people could not have been more helpful or friendly.
Stayed 7 nights in Mar 2025

8/10 Good

Cassandra T

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is well kept, the rooms were spacious, good running water, excellennt AC. The staff are friendly and helpful with any problems or concerns that arises. The breakfast that was included was alright, wish they had more choices and options. I like that we were walking distance to various stores and restaurants. The beach was a 10 minute walk from the resort. CM
Stayed 6 nights in Apr 2025

10/10 Excellent

KEVIN

Stayed 1 night in Apr 2025