Hotel in Gruenberg with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and ATM/banking services are on-site.
Serways Hotel Reinhardshain Nord offers 16 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 80-cm flat-screen televisions come with cable channels.
Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Serways Hotel Reinhardshain Nord, you'll be close to Golf-Park Winnerod. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Amenities include a meeting room, a lift and an ATM
8 minutes by car from Golf-Park Winnerod and 11 minutes from Staufenberg Rathaus
Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Serways Hotel Reinhardshain Nord also features an ATM and a lift. Limited free parking is available on a first-come, first-served basis.
This Gruenberg hotel is smoke free.
Serways Hotel Reinhardshain Nord has a restaurant on site.
Languages
English, German, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
80-cm flat-screen TV with cable channels
Food and drink
Free bottled water
More
Air conditioning
Desk
Heating
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 14 days prior to check-in
Access methods
Staffed front desk
Pets
Pets: EUR 15 per pet, per night
Only dogs and cats are allowed
Maximum 1 pets
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
We should mention
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Serways Reinhardshain Nord
Serways Hotel Reinhardshain Nord Hotel
Serways Hotel Reinhardshain Nord Gruenberg
Serways Hotel Reinhardshain Nord Hotel Gruenberg
Serways Hotel Reinhardshain Nord Reviews
Reviews
6.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was very clean and neat but quite small and didnt have a proper chair to sit down.
There isnt really a reception or room service of any sort so if u need anything like a spare pillow there is no ody to speak to. However the room was modern amd clean.
There was no air conditioning - or i couldnt figure out hpw to turn it on.
Man mødes af venligt og hjælpsomt personale. Værelset er minimalistisk, men der er hvad der skal være. Madrassen er for hård. Optimering af madrassen ville være stedet at forbedre
Alles in allem erfüllt das servays Hotel seinen Zweck - in diesem Sinne gibt es fünf Sterne - für längere Urlaubsreisen sicher nicht geeignet 😉 doch um ein Autofahrt nicht in Ermüdung zu ertränken - eine wunderbare Lösung
Kristin
Stayed 1 night in Mar 2025
4/10 Poor
Ulrika
16 Feb 2025
Liked: Cleanliness
Hotell på långtradarparkering
Hotellet låg på ena sidan om en långtradarparkering och receptionen på andra sidan. Svårt att gå säkert mellan dessa.
Det fanns ett litet utbud av mat i restaurangen, men det var dyrt och inte prisvärt. Omysigt.
Hotellrummet i sig var det inte något större fel på!
Wir waren das erste Mal in einem serways hotel und waren sehr positiv überrascht. Zimmergrösse, Ausstattung, , Sauberkeit, Ambiente und Ruhe alles super. Besonders hervorzuheben sind die Matratze und schneeweißer Bettwäsche. Der check in problemlos und jederzeit möglich, kostenlose Parkplätze am Haus. Frühstück für 7,50 ausreichend und okay. Ich kann fas Hotel auf jeden Fall empfehlen und würde hier auch immer wieder einkehren.
Zimmer mit Klimaanlage die leider nicht funktioniert hat und das bei Temperatur über 28 Grad Frühstücken gibt es in der Raststätte ist aber nicht als Frühstück zu bezeichnen zwei Scheiben Wurst ein Brötchen ein Croissant etwas Marmelade und einen Kaffee. Wenn man einen zweiten möchte muss man den extra bezahlen
Fint økonomisk hotel til en enkelt overnatning op og ned af autobahn - det er på en rasteplads så der er ikke så meget omkring, men der var fint plads til fire og værelset var pænt og rent
Jacob
Stayed 1 night in Jul 2024
6/10 Okay
Joanna
25 Jul 2024
Joanna
Stayed 1 night in Jul 2024
4/10 Poor
Karin Louise
24 Jul 2024
Liked: Staff & service
Hotel is well located for a 1 night sleepover if you are using it as a transit on a journey. The hotel itself is very average. The first room we received hadn't been serviced but we were quickly offered a new clean room. The service at the reception was very good and the gentleman was very helpful.
Die Rezeption findet sich nach kängerer Suche an der Tankstellenkasse, dort werden die Gäste zwischen Tankquittungen und Würstchen abgefertigt. Zum eigentlichen Hotel muss man dann zwischen abgestellten Lkws und pinkelnden Touristen durchklettern. Das gebuchte Doppelzimmer zur Einzelnutzung stellte sich nach intensiver Suche als Klitzekleines Einzelzimmer heraus mit schmutzigem Bad. Dies habe ich reklamiert ( wieder den Weg zurück über die Raststätte….). Dort angekommen erklärte man mir dass ich für ein Doppelzimmer auch doppelt bezahlen müsste. Meine vorgelegte Buchung mit entsprechenden Fotos hat man nicht akzeptiert. Nach langer Diskussion hat man mich mit der sogenannten ´ geschäftsführerinˋ verbunden. Diese hat dann aggressiv und genervt erklärt dass man für die Fotos und Werbetexte nicht zuständig sei und ich also nur das schmutzige Kämmerchen haben könne. Nach Bemerkung über Rechtsmittel hat man sich bereit erklärt die Buchung zu stornieren und das Geld zurückgegeben.
Fazit: Nie wieder. Die Fotos und Texte entsprechen nicht der Realität, das ganze Objekt ist ungepflegt und unsauber. Das Personal vor Ort ist überfordert, die Geschäftsleitung unseriös und unfreundlich.