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Hard Rock Hotel Guadalajara

4.0 star property

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Property video
Property entrance
2 bars/lounges, poolside bar
Buffet

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Place, US Consulate General Guadalajara
    ‪3 min drive‬
  • Place, Minerva Roundabout
    ‪3 min drive‬
  • Place, Expo Guadalajara
    ‪4 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Free minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(116 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

8.8 out of 10
Excellent
(17 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

9.2 out of 10
Wonderful
(33 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

7.6 out of 10
Good
(5 reviews)
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Double Rock Royalty)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

  • Sleeps 3
  • 1 King Bed

Suite (Amplified - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

Suite (Rock - Rock Royalty)

  • Sleeps 4
  • 1 King Bed

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About this property

Hard Rock Hotel Guadalajara

Pet-friendly hotel connected to the convention centre in Zapopan with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Hard Rock Hotel Guadalajara offers 348 accommodations with free minibar items and a safe. 49-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Zapopan hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hard Rock Hotel Guadalajara. During your stay, you'll be connected to the convention centre and just a quick walk from National Chamber of Commerce. Enjoy features like free WiFi in public areas, plus 2 bars and a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at Sessions
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, aromatherapy or reflexology at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by car from Minerva Roundabout and 5 minutes from Expo Guadalajara
  • Airport drop-off shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hard Rock Hotel Guadalajara offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hard Rock Hotel Guadalajara. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Zapopan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Sessions – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 650 per vehicle (maximum occupancy 4)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Hard Rock Hotel Guadalajara offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Reviews

Hard Rock Hotel Guadalajara Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1733 out of 2462 reviews
Rating 8 - Good. 371 out of 2462 reviews
Rating 6 - Okay. 191 out of 2462 reviews
Rating 4 - Poor. 94 out of 2462 reviews
Rating 2 - Terrible. 73 out of 2462 reviews

Reviews

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
Need update but overall excellent! Thanks
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bar and live music cheap dinning and easy to go and get to friendly and helpful staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Oscar, CHAPARRAL

Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

MANUEL

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Everardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location front desk staff super clean quiet place.
Stayed 4 nights in Jun 2025

6/10 Okay

Estuardo

Travelled with partner
Liked: Cleanliness, staff & service
Desde afuera se ve un muy bonito hotel, pero por dentro las habitaciones están algo descuidadas. Mucho ruido de tránsito y del tren que pasa varias veces en la madrugada tocando la bocina.
Stayed 4 nights in Jun 2025

6/10 Okay

Yeni

Liked: Staff & service
The area felt safe, with several dining options within walking distance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Minerva

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Had great entertainment at the restaurants.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yamel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ubication and safety.
Stayed 3 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location! Nice and clean. Staff was also great
Stayed 5 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

Dana

Stayed 1 night in Jun 2025

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Stay here when rooms are available. Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan, Humble

Liked: Cleanliness, amenities, property conditions & facilities
Hard Rock Hotel Guadalajara is always the best option for the value. Staff friendly, 24 hour room service, music, and location are worthy of 5 stars.
Stayed 1 night in Jun 2025

6/10 Okay

Jorge

Travelled with family
Liked: Cleanliness, amenities
The restaurants were excellent and the room was clean. The elevators did not work and we were on one of the top floors. The room service was terrible, they served us raw hamburgers. And lastly, both our room and my mother-in-laws rooms front doors would not close. We had to call maintenance to repair them. It felt very insecure.
Stayed 4 nights in Apr 2025

10/10 Excellent

maria elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien!
Stayed 1 night in Jun 2025

8/10 Good

Juan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, thank you for everything!
Stayed 2 nights in Jun 2025

8/10 Good

Mario

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Kate

Stayed 5 nights in Jun 2025

10/10 Excellent

Roberto

Stayed 5 nights in Jun 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

8/10 Good

Bertha

Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel . Staff was great. Very clean and safe
Stayed 3 nights in Jun 2025