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Hotel Hi Guadalupe

2.5 star property

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Photo gallery for Hotel Hi Guadalupe

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Miguel de la Madrid 168, Guadalupe, NL, 67116
  • Place, Parque La Pastora
    ‪5 min drive‬
  • Place, Paseo La Fe
    ‪8 min drive‬
  • Place, Citadel Shopping Center
    ‪9 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Hi Guadalupe

A microwave in a common area, a 24-hour front desk and a garden are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Change of towels is available on request
Hotel Hi Guadalupe offers 33 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Hotel Hi Guadalupe, you'll be close to Estadio BBVA. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a vending machine and a shared microwave
  • 10 minutes by car from Estadio BBVA and 11 minutes from Fundidora Park
As a guest of Hotel Hi Guadalupe, you'll find a vending machine, a garden, and a microwave in a common area. Public spaces have free WiFi. Free self parking is available.

This Guadalupe hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Hotel Hi Guadalupe.

Property is also known as

Hotel Hi Guadalupe Hotel
Hotel Hi Guadalupe Guadalupe
Hotel Hi Guadalupe Hotel Guadalupe

Hotel Hi Guadalupe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 82 reviews
Rating 8 - Good. 12 out of 82 reviews
Rating 6 - Okay. 17 out of 82 reviews
Rating 4 - Poor. 6 out of 82 reviews
Rating 2 - Terrible. 9 out of 82 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is new, it has good attention
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Lorena

Liked: Cleanliness, staff & service
.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Maira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very small and customer service is horrible. We forgot my daughters sandles at checkout so i called them and they confirmed. But then i go, and they say never found.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Juan

Disliked: Staff & service, amenities
Their administration is unorganized. Y room’s door was knocked to let me know that I had to pay for the room. The following day my door was locked because my bed sheets were stained and I had to pay for them first in to have my door open.
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Adlih

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed in this hotel for four nights and for the price it was good. The rooms weren’t too small, the ac worked awesome. It was a basic room nothing luxurious. The Ubers had a little bit of trouble to find the entrance since it’s by a busy road and the property is new. The staff though was not the nicest at all. They weren’t accommodating or comprehensive. I booked with Expedia and they didn’t respect the price you pay and they make you cancel and book directly with them. When you cancel with Expedia there’s a fee and it’s not worth all the hassle. The fee is high and the hotel doesn’t care. They just wanted me to book directly when the difference of prize was 1 peso. Ridiculous. They were fighting me for 1 peso. I told them I will give them the peso and they told me no we can’t do that. You have to cancel your Expedia reservation and the fee is not our problem basically
Stayed 4 nights in Jun 2023
Verified

4/10 Poor

Amairani

Disliked: Property conditions & facilities
La puerta de los baños no tiene chapa, el tamaño de la regadera es mini, no te puedes ni mover.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mario

Liked: Staff & service, property conditions & facilities
Mucho ruido por la noche ya que se encuentra muy cerca de la autopista
Stayed 1 night in Mar 2025
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service
Es buena y tranquilo
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuenta con las tres B's.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Muuky

Liked: Cleanliness
Disliked: Amenities
No me gustó que el día que iba a llegar me mandaron un mensaje temprano para pedirme que transfiriera el monto de mi reservación, si ya tenían registrada una tarjeta mía como garantía. Me dio desconfianza por no saber si era del hotel o estafa, escribi para confirmar y comentar que mi pago serian con tarjeta de crédito y por tanto no podía hacer transferencia y me llamaron para decirme que no había problema, sin embargo se me hizo de mal gusto pedir el pago de esa forma cuando ya tenían una tarjeta de crédito en garantía. En otros hoteles que he reservado por Expedia no me había sucedido esto
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

José Alejandro

Disliked: Staff & service, amenities
La atención de la recepcionista. Muy enojaada estaba sin tener explicaciones
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Pedro

Liked: Staff & service, room comfort

Mal sistema de reservación

Te piden que deposites el mismo día antes de llegar. En mi caso mandaron el correo solicitando depósito a las 3:30 pm del día de arribo diciendo depositar antes de las 4:00 pm si no, no se garantizaba tener la habilitación al llegar. Muy mal sistema
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Básico, económico pero con muy difícil conexión

Cumple y es buen equilibrio costo-beneficio sin embargo, está en una ubicación súper complicada y casi ningún Didi o Uber acepta viajes en esta zona.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente servicio

Fue solo de paso y estuvo genial la atención del personal.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Hipólito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel sin lugar a dudas es para lo que es, descansar, no se pide más, está limpio, tranquilo y seguro. Si lo que buscas es solo descansar, es sin duda alguna muy recomendable
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Ana Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service
Muy cómodo
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Carlos

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel si. Elevadores, habitación extremadamente pequeña. No hablan ingles en recepción no se puede dormir de ido al ruido excesivo de los vehículos. La habitación deja pasar cualquier sonido al interior.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Muy económico y práctico. Hotel prefabricado, tiene lo indispensable en la habitación.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción viaje solitario

Instalaciones nuevas y limpias.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Diego

Buena
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Victor

Liked: Cleanliness
El ruido de los carros que pasan por la autopista se escucha dentro de la habitación, estas no aislan el ruido. No salió agua caliente en ningún momento
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es un lugar facil de llegar, facil para buscar que comer
Stayed 1 night in Sep 2024