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Sheraton Guangzhou Hotel

5.0 star property

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Photo gallery for Sheraton Guangzhou Hotel

Outdoor pool, pool umbrellas, pool loungers
Property video
4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Presidential Suite, 1 Bedroom | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead
Club Premier Suite, Club lounge access, 1 Bedroom Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Tee Mall
    ‪2 min walk‬
  • Place, Tianhe Stadium
    ‪8 min walk‬
  • Place, Taikoo Hui
    ‪12 min walk‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Room, 2 Single Beds, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Deluxe, Guest room, 1 King, TianHe Stadium view

Premier Deluxe, Guest room, 1 King, TianHe Stadium view | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Deluxe, Guest room, 1 King, TianHe Stadium view

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premier Deluxe, Guest room, 2 Twin/Single Bed(s), High floor

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Deluxe, Club lounge access, Guest room, 1 King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Club lounge access, Guest room, 2 Twin

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Deluxe, Club lounge access, Guest room, 2 Twin

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Grand Deluxe, Club lounge access, Guest room, 1 King

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Club Grand Deluxe, Club lounge access, Guest room, 1 King

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Premier Suite, Club lounge access, 1 Bedroom Suite

Club Premier Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay films

Club Premier Suite, Club lounge access, 1 Bedroom Suite

  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Grand Suite, Club lounge access, 1 Bedroom Suite

Club Grand Suite, Club lounge access, 1 Bedroom Suite | Living room | 55-inch LED TV with digital channels, pay films

Club Grand Suite, Club lounge access, 1 Bedroom Suite

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King | Living room | 55-inch LED TV with digital channels, pay films

Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King

  • 130 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 55-inch LED TV with digital channels, pay films

Presidential Suite, 1 Bedroom

  • 250 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe, Guest room, 1 King, City view, Corner room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Grand Deluxe, Guest room, 1 King, City view, Corner room

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Guangzhou Hotel

Luxury hotel connected to a shopping centre in Guangzhou with 4 restaurants
This hotel features 4 restaurants, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Guangzhou Hotel offers 445 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 55-inch LED televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Guangzhou Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Tee Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • The 4 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute drive from Taikoo Hui and a few minutes from Canton Tower
  • Airport and train station pick-up shuttle service available for a fee
Sheraton Guangzhou Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre, meeting rooms, and limo/town car service. The luxury Sheraton Guangzhou Hotel also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Guangzhou Hotel was completed in December 2022.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Bene Italian & Seafood – This seafood restaurant serves lunch and dinner.
Daily Social – This buffet restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
& More by Sheraton – On-site lobby lounge. Open daily.
Yue Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves brunch, lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • & More by Sheraton
  • Bene Italian & Seafood
  • Daily Social
  • Yue Chinese Restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar near toilet (80 centimetre high)
  • Handrails in stairways (120 centimetre high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Roll-in shower (80 centimetre wide)
  • Sign language-capable staff
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (100 centimetre wide)
  • Wheelchairs on site

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 198 for adults and from CNY 99 for children
  • Airport shuttle fee: CNY 780 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 9144010169154142X5
This property accepts credit cards and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Guangzhou Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Guangzhou Sheraton
Guangzhou Sheraton Hotel
Hotel Sheraton Guangzhou
Sheraton Guangzhou
Sheraton Guangzhou Hotel
Sheraton Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel
Sheraton Guangzhou Hotel Guangzhou
Sheraton Guangzhou Hotel Hotel Guangzhou

Sheraton Guangzhou Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 559 out of 890 reviews
Rating 8 - Good. 260 out of 890 reviews
Rating 6 - Okay. 44 out of 890 reviews
Rating 4 - Poor. 16 out of 890 reviews
Rating 2 - Terrible. 11 out of 890 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHUNG YING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I stayed in. The expectations on a 5 stars hotel is high, and Sheraton Guangzhou took it further. Stayed in the club room, the services provided in the club lounge was spotless. Travelled with my elderly parents and coincidentally affected by typhoon Ragasa. The crisis management of the hotel was beyond expectations. Hotel staffs took great care of the guests, with more than expected selection of food in the club lounge, knowing that guests would not be able to travel out for dinner. The hotel gave us late check-out without asking because of my delayed transportation. Special mention to Jenny, who went the extra miles when I needed help with extended stay. For a 5 stars hotel, the high-quality hardware is expected. What makes it different from the rest is the service staffs, and Sheraton Guangzhou did just that to make it a league above the others!
Stayed 2 nights in Sep 2025

10/10 Excellent

Lim

Stayed 3 nights in Sep 2025

10/10 Excellent

Gek Choo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Yunhe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool is really clean. Not so crowded. Stuff is super helpful. Will revisit in the future.
Stayed 3 nights in Sep 2025

10/10 Excellent

edward

Stayed 6 nights in Sep 2025

10/10 Excellent

Lim

10/10 Excellent

Lim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Sanny Chen and Zero Chang provided truly exceptional service during an incredibly stressful time when our flight was canceled due to a typhoon. Amid the chaos of flight rebooking, city lockdowns, and the urgent need to extend our stay, they went above and beyond to ensure we had a secure place to stay and helped us swiftly with all essential arrangements. Their professionalism, compassion, and dedication turned a difficult situation into a manageable one, and we are deeply grateful for their outstanding support.
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excepcional
Stayed 1 night in Sep 2025

10/10 Excellent

INJE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kian Hin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton Hotel is near all the big shopping mall like Tee Mall & Parc Central , etc . You can never go hungry with nice restaurant inside those malls like dim sum, desserts selection. There is a big Iphone store at Parc Central. The Sheraton hotel is next to Metro station, when it raining, you will not get wet. You can take the Metro to travel everywhere in GuangZhou, even to ShenZhen. There is a big underground mall near to the hotel too. When I visit GuangZhou again, I shall stay at Sheraton Hotel again.
Stayed 6 nights in Sep 2025

10/10 Excellent

TI-CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will love it!

Great location with great staffs, excellent hotel to stay, thanks a lot!
Stayed 4 nights in Sep 2025

10/10 Excellent

Chwee

Stayed 2 nights in Sep 2025

10/10 Excellent

Wing Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

貼心服務

登記入住時，前台Mr Lu得體有禮，解說清楚（低樓層即時有房，較高樓層須等候約一小時，不過會發飲品劵），效率也高，客人覺得舒服。房間整潔，視野很好。
Stayed 3 nights in Sep 2025

8/10 Good

Tan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Xian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Aug 2025

10/10 Excellent

Louis-Martin, Montréal

Stayed 1 night in Aug 2025

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great and close to shops and subway.
Stayed 2 nights in Aug 2025

8/10 Good

Wai Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Location! Convenient to metro, shopping malls n eateries. There is a door linked to Teemall. Staff is helpful n friendly . The room is big. Bed is super comfortable n big. Water pressure for the shower is strong. Air conditioning worked well. Highly recommend to friends n would stay for the next visit.
Stayed 4 nights in Aug 2025

10/10 Excellent

Haiqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 3 nights in Aug 2025

10/10 Excellent

Wen-hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

xiao yi

Stayed 5 nights in Aug 2025

10/10 Excellent

yuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very convenient location
Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and friendly. The hotel room is quiet, clean, and in a very convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel location in Guangzhou.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge staff was very helpful and addressed our queries with patience. Also provided useful alternatives and suggestions.
Stayed 4 nights in Jun 2025