This hotel features spa services, a 24-hour front desk and a garden. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include gas grills and a reception hall. Change of towels is available on request
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Rating 10 - Excellent. 58 out of 84 reviews
10 - Excellent
58
Rating 8 - Good. 14 out of 84 reviews
8 - Good
14
Rating 6 - Okay. 4 out of 84 reviews
6 - Okay
4
Rating 4 - Poor. 4 out of 84 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 84 reviews
2 - Terrible
4
Reviews
8/10 Good
ADONAY
26 Jul 2025
Liked: Amenities
It was great just a few things were not quite as expected like it rained all night and it was cold but thats not the places fault. But just certain things
The stay was wonderful and I definitely will be returning but there were a few problems.
The water pressure in the shower changed over night and the pressure reduced significantly. In addition, the detachable shower head didnât work and the heater for the jacuzzi didnât work either. Stay was everything I could imagine and more but was disappointed by the jacuzzi not being able to be used for a chunk of the stay.
Also, thank you to the staff that helped me carry my suitcase up and down the trail! And thanks to Rocky for being so energetic.
This is a very unique property for glamping in Guatape. The Bubble was clean and inviting, the jungle setting beautiful and serene. Perfect if youâre looking for peace, to be in nature and to reset from regular life. They offer a small menu and will deliver food to your bubble or you can cook the food. Amazing experience.
Excellent atmosphere if youâre looking to connect with Mother Nature for a total relaxation. Staff is the best. Great breakfast. They help you with transportation. Cleanliness is awesome
Rented 3 the first one had fallen down very dangerous couldnât even go inside the employee had to start throwing the wood fence down the mountain place is very unsafe and dangerous the walk down is horrible and the other bubble they had filled it with clorox damanged my brand new swimming shorts and wifes bathing suit. Definitely will not to back
I think, Toilet facility they can improve little better with more privacy.
Food were very limited. There are a lots of room for improvement such as more options were desirable. Also, lack of English translation was very challenging such as ordering food and talking reception.
Overall a cute and unique experience for a nigh. 3 nights was too much. 1 or 2 nights is plenty for Guatape in general.
I wish there was a bit more covered area for when it rained to eat under. The hot tub was only warm not hot.
Completely fell in love with this place, staff were helpful and friendly, me and my partner were completely at ease the entire time we were here. A unique experience that we will be returning for in the future.