Good breakfast,lovely evening meal,staff friendly, hotel ideal location,young man in restaurant in the morning was lovely friendly and polite ,just a nice stay ,need more coffee and milk in rooms
The staff here are really nice and helpful. The place is comfortable and well located on the road but still quiet for a decent night sleep. The place is looking a bit run down, housekeeping do a great job (clean bed, surfaces, bathroom, towels) but it could do with a deep clean (stains on walls, clean the carpets etc) but its a very reasonable price
Friendly and helpfull especially Paul, wonderful fool, excellent decor and atmosphere in the restaurant area. A beautiful setting with convenient public transport
The hotel is well situated for visiting Whitby and Saltburn, pleasant bar and dining area. The food was excellent a d reasonable price as well. Well worth a visit and we shall certainly be calling again.
First time at Cross Keys; room was perfect. Food was lovely & staff so friendly. Manager Ben helped us book another stay & was really helpful. Outside the building very neat & quiet.
The Cross Keys was just what we needed when we were visiting relatives. Staff were very friendly, room and beds very comfortable and the breakfasts were excellent.