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The Enchanted Ha Long Hotel - Bai Chay Beach

3.5 star property

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Exterior
Deluxe Double Room, Bathtub, City View | Premium bedding, minibar, in-room safe, laptop workspace
Grand Studio Suite, City View | Living area | 48-inch Smart TV with cable channels, pay films, printers
Exterior
Restaurant

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
37 Chau My, phuong Bai Chay, Ha Long, Quang Ninh, 01000
  • Place, Sun Square
    ‪11 min walk‬
  • Place, Bai Chay Beach
    ‪15 min walk‬
  • Place, Cái Dăm Market
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Bathtub, City View

Deluxe Double Room, Bathtub, City View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room, Bathtub, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Studio Suite, City View

Grand Studio Suite, City View | Living area | 48-inch Smart TV with cable channels, pay films, printers

Grand Studio Suite, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Superior Quadruple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, City View

Deluxe Quadruple Room, City View | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Quadruple Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

The Enchanted Ha Long Hotel - Bai Chay Beach

This hotel features a restaurant, a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas and free valet parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and 24-hour room service are on-site. Change of bedsheets is available on request
The Enchanted Ha Long Hotel - Bai Chay Beach offers 21 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. 48-inch Smart televisions come with premium cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. This Ha Long hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at The Enchanted Ha Long Hotel - Bai Chay Beach, you'll be within walking distance of Sun Square. Free WiFi in public areas, free valet parking and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free valet parking and self-parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Ha Long Bay and 12 minutes by car from Halong Bay Marina
  • Cats and dogs welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at The Enchanted Ha Long Hotel - Bai Chay Beach. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Ha Long hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
The Enchanted Ha Long Hotel - Bai Chay Beach has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Portable fan
  • Printer
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 11 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 100000 per person
  • Rollaway bed fee: VND 350000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay, Google Pay, Apple Pay, PayPal and WeChat Pay
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

The Enchanted Ha Long Hotel - Bai Chay Beach Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

4.0/10

Cleanliness

2.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Jeannie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad service. Staff was very unfriendly
Stayed 1 night in Mar 2026