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Hotel Heart Inn

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Heart Inn

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.
A conference room with tables and chairs, posters on the wall, and a television on a stand.
A closet with a hanging rod labeled "SET" and a towel rack.
A multi-story hotel with a modern design, featuring a balcony on the upper floor and a ground-level entrance with a sign.
A reception desk with a clock, calendar, and informational posters.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
13-7 Shinonomecho, Hakodate, 040-0036
  • Place, Hakodate City Hall
    ‪3 min walk‬
  • Place, Hakodate Morning Market
    ‪6 min walk‬
  • Place, Ekini Fish Market
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Twin Room, 2 Bedrooms

A hotel room with two beds, a desk, a chair, a lamp, and a wall with a branch design.

Twin Room, 2 Bedrooms

  • City view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, two chairs, a desk with a telephone, a small table, and a picture on the wall.

Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror, and a door leading to another room.

Economy Double Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Traditional Quadruple Room

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.

Traditional Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a telephone, and a door.

Single Room

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for nonsmoking Double Room

Desk, free WiFi, bed sheets

nonsmoking Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for smoking Double Room

Desk, free WiFi, bed sheets

smoking Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for smoking Twin Room

Desk, free WiFi, bed sheets

smoking Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Heart Inn

Dry cleaning, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a TV in a common area and a front desk safe are on-site.
Hotel Heart Inn offers 29 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Hakodate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Heart Inn, you're just a quick walk from Hakodate City Hall. You'll find features such as free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Continental breakfast offered for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Steps from Hakodate City Hall and 6 minutes on foot from Hakodate Miraikan
As a guest of Hotel Heart Inn, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Hotel Heart Inn also features dry cleaning/laundry services, a front desk safe, and a television in common area. Limited free parking is available on a first-come, first-served basis.
Guests can enjoy continental breakfast for a fee.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: JPY 1,080 for adults and JPY 1,080 for children

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1080 for adults and from JPY 1080 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate

Hotel Heart Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 34 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

消臭お願いしたす

駅から歩いお10分皋床。呚囲は静かで非垞に良い。 枅朔感はあるが、消臭が䞍十分なせいか臭いがする。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Kam Yiu

Liked: Cleanliness, staff & service

銖次入䜏感受。

這酒店步行前埀景點郜ok。 泊車䜍眮就圚酒店旁。 搬運行李到升降機就芁䞊敞玚。 雙人房間的床size對斌倫婊䟆說郜可以接受。 圚房間內有足倠空間打開䞀個28吋的行李箱。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Hitoshi

Liked: Cleanliness, room comfort
䞻芁な芳光地に埒歩で行ける距離で䟿利だった。駐車堎も停めやすかった。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

yosshy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに萜ち着けるホテル

適床な広さで、萜ち着いたホテルでした。 フロントの方の説明も䞁寧で、宀内も枅朔に枅掃されおいたした。
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

Verified traveller

CP倌䞍倪奜

CP倌䞍倪奜
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテルです。

立地もよく、快適に過ごせたした〜〜
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ずおもいい、快適に過ごせたした・
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。束颚町停が最寄りですが、凜通駅からも埒歩圏内ですが、呚囲は静かで快適でした。たた機䌚があれば利甚させおもらいたす。
Stayed 1 night in Jun 2018
Verified review

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

凜通駅近く枅朔でした。 喫煙所もあるし、無料コヌヒヌうたかったです 颚呂も意倖ず広く快適でした。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

みみずく

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は叀い感じがしたすが枅掃がちゃんずされおいたした。 トむレやバスが広めで幹線道路から倖れおいるので静かで快適に過ごせたした。 飲食店や垂電にも近いのも良かったです。
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
地図が䞍十分です。凜通駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをりェブサむトに入れおください。
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

konehako

Liked: Staff & service

凜通䞭心街

フロントの察応がずおも良かった　食事　和食も矎味しかったです郚屋の感じは 普通のホテル䞊みで少し叀いでしたがたあたあでした
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
àžªàž°àž­àž²àž”àž¡àž²àžà¹‚àž£àž‡à¹àž£àž¡àž•àž±à¹‰àž‡àž­àž¢àž¹à¹ˆà¹„àž¡à¹ˆà¹„àžàž¥àžˆàž²àžàžªàž–àž²àž™àžµàž£àž–à¹„àžŸà¹àž¥àž°àž£à¹‰àž²àž™àž­àž²àž«àž²àž£
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

寝るだけなら最適。

ホテルは寝るだけ、ず蚀う方には最適。凜通駅からも埒歩圏内です。バスルヌムは決しお良い蚭備では無いが、最䜎限は揃っおたす。郚屋は枅朔感ありたす。
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

䞊州の空っ颚

フロントで芪切な察応でずおも良かったです、たたモヌ二ングコヌヒヌもサヌビスで飲み攟題がいい❗
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Hendry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Stayed 1 night in May 2018
Verified review

6/10 Okay

Cyril

Liked: Staff & service

Conforme au photo

Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Verified review

6/10 Okay

TONGHWAN

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

하튾 읞 숙박

깚끗은 하지만 정말 좁습니닀
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

お勧めの駅近ホテルです。

圓初若干宀内のニオむが気になりたしたが、フロントに盞談するずすぐに消臭スプレヌ貞出や空気枅浄機蚭眮などしお頂きたした。Wifi䞍調もルヌタヌをチェックしお頂きすぐに修埩、すべおずおも芪切な察応でした。朝垂たで埒歩分皋床ず䟿利な立地です。
Verified review

10/10 Excellent

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Stayed 1 night in May 2018