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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Creator video
Lobby
Breakfast and dinner served
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Pirate Ship
    ‪5 min walk‬
  • Place, Lake Ashi
    ‪6 min walk‬

Room options

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.6 out of 10
Excellent
(45 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(95 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath) | In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(29 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site.
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hakone Ashinoko Hanaori. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes hot springs
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 8 minutes by car from Lake Ashi and 6 minutes from Ōwakudani
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） – This buffet restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 931 out of 1329 reviews
Rating 8 - Good. 301 out of 1329 reviews
Rating 6 - Okay. 56 out of 1329 reviews
Rating 4 - Poor. 19 out of 1329 reviews
Rating 2 - Terrible. 22 out of 1329 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal, Foster CIty

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano). Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air. The onsen was clean and in excellent condition; lots of quality amenities. Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse than Keurig, but the Japanese teas were very fine. There were so many food options it is a little overwhelming but I think it would be nice to have a guide to introduce people to how you would do a curated kaiseki meal by course; so folks can enjoy some of that experience.
Stayed 2 nights in Sep 2025

8/10 Good

Amarjeet

Stayed 3 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have stayed longer

The hotel is gorgeous and perfectly located near Togendai station. Accessible by public transport, it was easy to get to from Tokyo. The rooms are perfectly suited for short stays but could be stretched for 3 or 4 days and still be super comfortable. Plenty of Instagram worthy photo opportunities, sensational breakfast and dinner. Staff are constantly helpful and wonderful. My only issue was 2 nights wasn't enough to catch everything that Hakone and the surrounds had to offer. Highly recommended.
Stayed 2 nights in Sep 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Hakone overviewing the lake. Great variety for the breakfast & dinner buffet.
Stayed 1 night in Sep 2025

10/10 Excellent

Israela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay,great location,great food

Stayed 3 nights in Sep 2025

10/10 Excellent

LINNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stayIng with nice lake view, clean room, staff 's hospitality and tasty meals !
Stayed 1 night in Sep 2025

8/10 Good

AYA

Stayed 1 night in Aug 2025

4/10 Poor

Yasutoshi

Stayed 1 night in Aug 2025

10/10 Excellent

Ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location is also great
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very wonderful stay, staff was friendly and helpful. The included breakfast and supper buffet had lots of variety. The onsite onsen was perfect for unwinding and the foot spa was a picturesque place for taking in the view. It’s location is a five min walk to the ferry and gondola station.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Junji

Stayed 1 night in Aug 2025

10/10 Excellent

BILGUUN, Yokohama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at the Hakone Lake Ashi Hanaori hotel yesterday, and it was absolutely amazing! We were celebrating my sister's birthday, and I honestly couldn't have picked a better place. We were so happy with our stay from start to finish. The staff were incredibly friendly and welcoming. They made us feel special right away. The hotel itself is beautiful, with stunning views of Lake Ashi. It's the perfect spot to relax and unwind. One of the highlights of our trip was the private open-air bath. It was so relaxing, and we had a great time soaking in the peaceful atmosphere. The temperature was perfect—not too hot—so we could really take our time and enjoy it. It was exactly what we needed to feel refreshed. Overall, everything about this hotel exceeded our expectations. We had such a wonderful and memorable time. We'll definitely be back!
Stayed 1 night in Aug 2025

8/10 Good

Wing Yee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

khashaiar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Beautiful view, great food, fantastic service
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was amazing. From the moment we walked on the premises we were greeted by friendly staff who helped us with our luggage and made our check-in very easy. The lobby is nice but the view of lake Ashi was breathtaking. The onsen was something special. It has multiple baths and an open air setting that will be hard to top. The dinner and breakfast buffet meals were amazing and dinner included Japanese whiskey. If you’re looking for something to balance out the crowded busy city life of Japan, this hotel will give you a retreat you’ll never forget.
Stayed 1 night in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for some nature hikes and relaxation; great buffet food and amazing service
Stayed 6 nights in Jul 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays of my life
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chaofeng

Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, amenities
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they don’t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.
Stayed 1 night in Jul 2025