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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Relax by the long, rectangular pool surrounded by comfortable lounge chairs and take in the panoramic views of the lush hillside and serene body of water.
Breakfast and dinner served
Relax in a spacious lobby with a comfortable seating area, elegant rug, and stunning views of the surrounding landscape.
Relax by the panoramic window with a view of the mountainous landscape and body of water below.
Relax in a serene hot tub surrounded by breathtaking views of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪6 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Two large beds with white linens and orange accent pillows, a flat-screen TV, and a sliding glass door leading to a balcony with a view.

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Two large beds with white linens and a variety of pillows, a nightstand with a lamp, and a window offering a view of the outdoor area.

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(32 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Two large beds with white linens, a flat-screen TV, and a desk with a chair, offering a view of the outdoors from the balcony.

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(86 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

Two single beds with white bedding and brown pillows, set apart by a wooden panel.

Deluxe Room, Non Smoking (Japanese Western, Open-Air Bath)

9.6 out of 10
Exceptional
(26 reviews)
  • 47 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Non Smoking (Casual)

Two single beds with white bedding, a nightstand, and a small table with a bread basket.

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(41 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Relax in a serene space with a large bed, a small bench, and a glass-enclosed balcony offering a view of the surrounding landscape.

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds

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  • Hot tub
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4.7 out of 5, Exceptional, (955)
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About this property

Hakone Ashinoko Hanaori

Hotel in Hakone with spa services and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk and a garden are on-site.
Hakone Ashinoko Hanaori offers 154 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Hakone Ashinoko Hanaori. During your stay, you're just a quick walk from Sengokuhara Onsen. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a car charging station, a lift and a terrace
  • On-site recreation includes hot springs
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • 8 minutes by car from Lake Ashi and 11 minutes from Hakone Kowakien Yunessun
Hakone Ashinoko Hanaori offers its guests hot springs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Hakone Ashinoko Hanaori. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone hotel.

季しかり（ときしかり） – This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 908 out of 1306 reviews
Rating 8 - Good. 295 out of 1306 reviews
Rating 6 - Okay. 59 out of 1306 reviews
Rating 4 - Poor. 20 out of 1306 reviews
Rating 2 - Terrible. 24 out of 1306 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views are incredible, beautiful hotel, breakfast and dinner buffet was brilliant
Stayed 2 nights in May 2025

8/10 Good

yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Pleasant, comfortable, love the shampoo and conditioner, hot tub Decor a bit outdated, especially carpet
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent Staff were excellent Hotel Food was very good.Shuttle bus made it easy to get to the hotel from the railway station. Unfortunately the room provided (421) was lacking any view other than the local gas station. (Neither lake or garden view)
Stayed 2 nights in May 2025

10/10 Excellent

Kelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful location next to Lake Ashi, and barely a five minute walk to the pirate ship dock and the Hakone ropeway which was very convenient. The buffet food was amazing too.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
A relaxing stay after the craziness of Tokyo.
Stayed 2 nights in May 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
It was great! We loved our stay at the property!
Stayed 1 night in May 2025

10/10 Excellent

Inara

Stayed 2 nights in Apr 2025

8/10 Good

Carola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful stay. Very clean, great amenities. The location is very close to the pirate boat cruise and the ropeway.
Stayed 1 night in Apr 2025

10/10 Excellent

Nihar

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a free upgrade to larger room, dinner and breakfast buffets are excellent. Large on site onsen. Friendly staff and offered free Shuttle back to Odawara station.
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
would like to return some day
Stayed 2 nights in Apr 2025

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in peaceful area. Easy to walk to from the rope/cable cars. I didn’t realize that the photo of the hotel with the pool that has sitting area in a circle is not a pool, it is just a water feature/fountain with a hot foot bath on the side. Also the spas here are gender separate and traditional onsen with no clothing allowed. They have spa service onsite but it fills up quickly. We got to enjoy the 2 massage chairs for free, which we absolutely loved. Our room had a private onsen bath on the balcony which was great!! It was only big enough to fit 1 person, FYI. Buffet dinner included alcoholic beverages as well. Thank you for a great stay!
This is not a pool, it’s a water feature/fountain, with a connecting footbath
Massage chairs for free in front of hotel shared onsen
Room with private bath balcony, heated water
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick, Quebec

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the Onsen, the food and the site!
Stayed 1 night in Apr 2025

8/10 Good

Leila, RICHMOND HILL

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in Hakone, and I’m so glad I chose this hotel. The location was perfect for me—convenient and within walking distance to the cable car and the lake cruise. The views were absolutely breathtaking, with the public and private onsen baths. An unforgettable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the baths and the staff. Beautiful views- I hope to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

tuangporn

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

ashfaq

Travelled with family
Liked: Cleanliness, staff & service
Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available .
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The staff and service was amazing as well as the dinner and breakfast that was included with our stay. We enjoyed the hot baths immensely and only wished we would have been able to stay longer. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Shin Yin

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice except that since we stayed for three nights, we felt that the Breakfast & Dinner dishes should have been different but unfortunately they were the same everydAY.
Stayed 3 nights in Apr 2025