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Hakone Retreat Före

4.0 star property
VIP Access

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Photo gallery for Hakone Retreat Före

Public bath
Restaurant
Café
Exterior
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Housekeeping

Explore the area

View in a map
1286-116 Sengokuhara Ashigarashimo-gun, Hakone, Kanagawa, 250-0631
  • Hakone Venetian Glass Museum
    ‪6 min walk‬
  • Ōwakudani
    ‪4 min drive‬
  • Hakone Kowakien Yunessun
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room with Shower, Non Smoking

Deluxe Double Room with Shower, Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Deluxe Double Room with Shower, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Room with Terrace, Non Smoking

Suite Room with Terrace, Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Suite Room with Terrace, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 109 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(33 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room with Shower and Wood Stove, Non Smoking

Deluxe Double Room with Shower and Wood Stove, Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Deluxe Double Room with Shower and Wood Stove, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 Large Single Sofa Bed

View all photos for Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Adjoining Room (Deluxe Double Room with Shower and Wood Stove), Non Smoking

  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Deluxe Double Room (4 people), Non Smoking

Deluxe Double Room (4 people), Non Smoking | 2 bedrooms, in-room safe, desk, blackout curtains

Deluxe Double Room (4 people), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Double Room(4-person)

Living area | MP3 dock

Deluxe Double Room(4-person)

  • Sleeps 4

View all photos for Superior Twin Room

2 bedrooms, in-room safe, desk, blackout curtains

Superior Twin Room

  • Sleeps 2

View all photos for DELUXE DOUBLE W/ FIREWOOD STOVE

Interior

DELUXE DOUBLE W/ FIREWOOD STOVE

  • Sleeps 3

Deluxe Double Room

  • Sleeps 3

Foret SUITE

  • Sleeps 4

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About this property

Hakone Retreat Före

Boardwalk/promenade hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Hakone Retreat Före offers 37 accommodations with MP3 docking stations and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Könoha Spa has 2 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Public bath/onsen services include an outdoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs open between 3:00 PM and midnight.

During your stay at Hakone Retreat Före, you're just a quick walk from Sengokuhara Onsen. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to body treatments, body scrubs or facials at Könoha Spa
  • Amenities include a front desk safe, a meeting room and a car charging station
  • On-site recreation includes hot springs, bicycles to rent and hiking/biking trails
  • 10 minutes by car from Hakone Kowakien Yunessun and 6 minutes from Ōwakudani
As a guest of Hakone Retreat Före, you'll find a full-service spa and hot springs. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and an arcade/games room are also featured at Hakone Retreat Före. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Hakone hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Hakone Retreat Före has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: JPY 4,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Hot spring
  • Shopping

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot spring
  • Hot springs open from 3:00 PM - midnight
  • Hot springs water temperature - 90 ºC
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Genkan (entryway)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Coffee grinder
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must contact the property immediately after booking with their expected arrival time.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Hot springs access available from 3:00 PM to midnight.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

NEST INN HYOSEKIKAKU
NEST HAKONE HYOSEKIKAKU
NEST HYOSEKIKAKU
NEST HAKONE
Hakone Retreat Fore Hotel
Retreat Fore Hotel
Retreat Fore
Hotel Hakone Retreat Fore Hakone
Hakone Hakone Retreat Fore Hotel
Hotel Hakone Retreat Fore
Hakone Retreat Fore Hakone
NEST INN HAKONE
NEST INN HAKONE HYOSEKIKAKU

Hakone Retreat Före Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 252 out of 373 reviews
Rating 8 - Good. 84 out of 373 reviews
Rating 6 - Okay. 29 out of 373 reviews
Rating 4 - Poor. 5 out of 373 reviews
Rating 2 - Terrible. 3 out of 373 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Stayed 3 nights in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful luxurious retreat!

Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Stayed 1 night in Apr 2025

10/10 Excellent

Juhi

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Stayed 1 night in Apr 2025

10/10 Excellent

Davide

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Stayed 2 nights in Apr 2025

10/10 Excellent

Omid

Travelled with group
Liked: Cleanliness, staff & service, amenities
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
Stayed 3 nights in Mar 2025

6/10 Okay

eleni, Hillsboro Beach

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely a retreat

This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight get away

From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great. Would highly recommend
Stayed 1 night in Feb 2025

6/10 Okay

George

Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing final stop on a long tour

An excellent and relaxing stay to conclude our tour of southern Japan. The food was amazing and the staff were very pleasant and focused on us having the best stay. Thank you very much.
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Staff & service
I was a bit disappointed in the quality and condition of the rooms for the price.
Stayed 3 nights in Oct 2024

8/10 Good

Mizuki

Stayed 1 night in Sep 2024

8/10 Good

Tom

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom door was see thru and no privacy in the shower because of this.
Stayed 2 nights in Jul 2024

6/10 Okay

neng chin

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jordi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Irwin

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night.
Stayed 1 night in Mar 2024

10/10 Excellent

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with beautiful surroundings. Very attentive staff.
Stayed 2 nights in Apr 2024

6/10 Okay

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Stayed 3 nights in Mar 2024