This ryokan features a restaurant, a garden and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance.
Lalaca offers 9 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.
Bathrooms include a separate bath and shower, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.
Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen). The ryokan bathing area is open from 3:00 PM to 11:00 PM.
During your stay at Lalaca, you're just a quick walk from Hakone Gora Park. Free WiFi in public areas, free self-parking and a restaurant are available.
Free WiFi
Free self-parking
Enjoy Japanese cuisine and garden views while dining at Lalaca restaurant
Amenities include a front desk safe and multilingual staff
Just a 4-minute walk from Hakone Gora Park and a 4-minute drive from Hakone Kowakien Yunessun
There's a restaurant on site. Public spaces have free WiFi. Lalaca also features multilingual staff, a garden, and a front desk safe. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.
Lalaca restaurant – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
A restaurant
Restaurants on site
Lalaca restaurant
Family friendly
In-room refrigerator
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
In the mountains
Spa
In-room massages
Public bath open from 3:00 PM - 11:00 PM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Accessibility
No lift
More
1 building
3 floors
Designated smoking areas
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Refrigerator
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Safe
Tatami (woven mat) flooring
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5:30 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 3 PM - 9 PM
Guests will receive an email with check-in instructions prior to arrival; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in half board rate plans must check-in before 6 PM to receive dinner.
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3 PM - 9 PM. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.
We should mention
Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Property is also known as
Lalaca Inn Hakone
Lalaca Inn
Lalaca Hakone
Lalaca
Lalaca Hotel Hakone-Machi
Lalaca Ryokan
Lalaca Hakone
Lalaca Ryokan Hakone
Lalaca Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 119 out of 174 reviews
10 - Excellent
119
Rating 8 - Good. 49 out of 174 reviews
8 - Good
49
Rating 6 - Okay. 3 out of 174 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 174 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 174 reviews
2 - Terrible
2
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Tricia
1 Dec 2025
Liked: Cleanliness, amenities
Amazing room, beautiful views and both the public and private onsen were fantastic. Our dinner and breakfast were highlights of our trip to Japan.
What an incredible experience while visiting Japan, the authentic dinner & breakfast were outstanding, and the close proximity to Hakone Ropeway, Lake Ashi and breathtaking views of Mt Fuji was a bonus!!
Staff were lovely and the food was amazing. The onsens were lovely to relax after breakfast and dinner. I also really liked the midcentury modern architecture and styling, even if some guests might think it's outdated. We had a great time and hope to come back again!
Fantastic experience staying here with wife and friend. The staff are very polite and professional. The onsens are relaxing. The autumn view from our room was absolutely gorgeous, as was the view from the dining area. The food was excellent, always filling. Quick walk from Gora Station but even quicker to use the next station up if you are taking the cable car to Owakudani/Lake Ashi.
We had a very memorable experience here and were really impressed with the cleanliness and comfort provided by the staff.
We thoroughly enjoyed our stay. if you’re lookong for new modern dont go. if you want to experience Japan like the Japanese go here. the staff was so pleasant, the room was so clean and we loved our Onsen stay. Would definitely book again.
I enjoyed my two night stay and my only regret is that I didn't arrive before 6:30pm the 1st night for a wonderful dinner like the one I had on the 2nd night. Location is walking distance from the Gora Train station yet far enough away to feel secluded.
We were a little nervous at first about visiting a ryokan as we wanted to do things correctly and were unsure on how everything worked, but as soon as we arrived all the staff put us at ease and talked us through hows things worked at every stage. We had a great stay, amazing rooms and views and the food was incredible. Brilliant service, thank you so much for making us feel so welcome.
The property is a charming ryoken with simple amenities that is nestled in the mountains with beautiful views from the room. We slept comfortably on futons in our traditional tatami rooms.The kaiseki meals were amazing so didn't miss out on that experience. They have a private onsen during the evening that you can reserve and a men's and women's bath available . We enjoyed the relaxing atmosphere and friendly staff who spoke English.
I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
Der Ryokan ist eine gute Wahl, wenn man Hakone erkunden möchte. Die Unterkunft sieht von Außen zwar nicht nach einem klassischen Ryokan aus bietet aber ansonsten den gleichen besonderen Service. Das Frühstück und Abendessen besteht aus mehreren Gängen die wirklich sehr sättigend und vielfältig sind. Während unserers Aufenthalts gab es immer andere Gerichte. Die Getränke beim Essen kosten extra, wobei Wasser wahrscheinlich kostenlos wäre. Der Onsen war sehr schön und das Wasser stammt von den lokalen Quellen auf dem Berg Owakudani. Es ist trüblich weiß aufgrund der Mineralien des Wassers. Das Zimmer war sehr geräumig und gemütlich. Das Personal war stets freundlich und hilfsbereit.
Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail.
Thank you!
The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!