This hotel features self parking, dry cleaning and express check-out. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site. Housekeeping is not available.
Heikotel - City Nord offers 36 accommodations with minibars and a safe. Flat-screen televisions come with pay-per-view films.
Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access.
During your stay at Heikotel - City Nord, you're just a quick walk from Stadtpark. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
Free WiFi
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
10 minutes by car from Hagenbeck Zoo and 10 minutes from Hamburg Messe and Congress
Dogs welcome for a fee
Heikotel - City Nord offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. Heikotel - City Nord also features dry cleaning/laundry services, express check-out, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3.5-star Hamburg hotel.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Parking on site (EUR 12 per day)
Limited on-site parking
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 6.90 for children
Family friendly
Soundproofed rooms
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Multilingual staff
No housekeeping service
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
3 floors
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Pay films
Food and drink
Minibar
More
Free daily newspapers
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:30 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Theodor-Rumpel-Weg]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets: EUR 12 per pet, per day
Only dogs are allowed
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 2 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 18.50 for adults and from EUR 6.90 for children
Self-parking fee: EUR 12.00 per day
Pet fee: EUR 12 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 5:00 PM. Guests arriving after hours will need to go to the following location to check in: Theodor-Rumpel-Weg To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.