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Hotel Altenwerder Hof

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Double Room, Balcony | Down duvets, individually furnished, desk, iron/ironing board
Property entrance
Interior
Reception
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Kleinfeld 16, Hamburg, HH, 21149
  • Place, Harburger Mountains
    ‪8 min drive‬
  • Place, Wildpark Schwarze Berge
    ‪13 min drive‬
  • Place, Kiekeberg Open Air Museum
    ‪16 min drive‬
  • Airport, Hamburg (HAM)
    ‪46 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | Down duvets, individually furnished, desk, iron/ironing board

Double Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Down duvets, individually furnished, desk, iron/ironing board

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | Down duvets, individually furnished, desk, iron/ironing board

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Down duvets, individually furnished, desk, iron/ironing board

Family Room

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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  • Parking included
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About this property

Hotel Altenwerder Hof

Hotel connected to a shopping centre in Hamburg with 6 restaurants
This smoke-free hotel features 6 restaurants, 4 coffee shops/cafes and concierge services. Free wired Internet in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Altenwerder Hof offers 18 accommodations with a hairdryer. Rooms open to furnished balconies or patios. This individually furnished accommodation includes desks. Beds feature down duvets. Flat-screen televisions come with premium cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
With your stay at Hotel Altenwerder Hof, you'll be connected to a shopping centre and close to Harburger Mountains. You'll find features such as free self-parking and free wired Internet, plus 6 restaurants.
  • Free wired Internet in some public areas
  • Free self-parking
  • Dining options include 6 restaurants and 4 coffee shops/cafes
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 5-minute drive from Harburger Mountains and 9 minutes from Kiekeberg Open Air Museum
There are 6 restaurants and 4 coffee shops/cafes on site. A computer station is on site and wired Internet is free in public spaces. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hotel Altenwerder Hof. Self parking is free.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hotel Altenwerder Hof has 6 restaurants on site.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 12.90 per person
  • 4 coffee shops/cafes
  • 6 restaurants

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Altenwerder Hof
Altenwerder Hof Hamburg
Hotel Altenwerder Hof
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel Hamburg

Hotel Altenwerder Hof Reviews

Reviews

6.6
Rating 10 - Excellent. 36 out of 178 reviews
Rating 8 - Good. 44 out of 178 reviews
Rating 6 - Okay. 53 out of 178 reviews
Rating 4 - Poor. 21 out of 178 reviews
Rating 2 - Terrible. 24 out of 178 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Harish

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have a working lift. The rooms do not have a telephone to call the reception. No additional pillow available. No hot water kettle available in the room. Not good value for money. Very expensive.
Stayed 2 nights in Sep 2024

8/10 Good

Laine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2023

8/10 Good

Debbie L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was in a peaceful location and very clean. A couple of restaurants near by and generally a pleasant stay.
Stayed 1 night in Mar 2022

2/10 Terrible

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Find andet hotel!

Det dårligste hotelophold nogensinde!! Larm, ingen varm vand ( hvilket tilsyneladende var en permanent tilstand!) Morgenmad var tag- selv i pap bakker med plastic bestik i et rum hvor man selv skulle starte med at tage stolene ned fra bordene. Det hele føltes meget uvenligt/ uimødekommende Den høje larm og lugt af barbecue samt fest lige udenfor vores vinduer vidnede om at der var ret løse forhold for angiveligt lokale venner? ( Virkede ikke som hotel gæster) Føltes selvf også ekstra belastende man skal op og køre tidligt næste morgen. Lokalisationen ift Hamborg city dog fin👏
Stayed 1 night in Jul 2020

10/10 Excellent

Paul, Wilmington, NC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed where the hotel was located. The employees were very nice and the next time I go to Hamburg again I plan on staying there again.
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2 nights in May 2019

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Kiran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Given single bed instead of double bed room

I had booked for double bed , but I was given single bed room, since no1 was available at the time I checked in , and was said tht I will get a cal for repay back the extra amount took, but till now I dint receive any call or mail yet on same !
Stayed 1 night in Dec 2018

2/10 Terrible

Ufqad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Rude staff and beds are terrible. Pay a bit more and Choose another hotel but NOT this one
Stayed 3 nights in Apr 2018

4/10 Poor

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Only recommended for overnight

Website said it was 0.2km from city but what they actually meant was 0.2km from station. Breakfast was bad only fesh fruit was apples. Juices were of a low quality concentrate.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

pwdmommy, CT

Liked: Cleanliness, staff & service, room comfort

Nice hotel 1/2 hour drive from Hamburg

Staff pleasant. Good breakfast. Large quad room. Quiet even though at front of hotel. Free parking makes it convenient with a car.

10/10 Excellent

Jared, Franklin NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Altenwerder Hof

Great little hotel in a quaint neighborhood. We really enjoyed the stay and the view from the balcony.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good for a short stopover during travelling

Welcoming staff at check in. Room was tired, needs refreshing and updating. Safe neighbourhood but really nothing to do there!

8/10 Good

Ross, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

Well worth it

The beds were a little uncomfortable the room was OK but the breakfast was sensational. The staff were very helpful.

10/10 Excellent

Maria, Guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located.

Close to s Bahn station. Contrary to hotel info it does not have 6 restaurants nor 4 coffee bars! Which, due to it only having 18 rooms, you hopefully already had guessed. There is a nice italian restaurant about 10min walk away( on main road opposite direction to station) Hamburg by train takes about 30minutes. Do buy a hamburg card. If traveling after 9am or anytime at weekend it is only €11.20 for up to 5 people. You can travel anywhere within 3 zones by S Bahn, u Bahn bus and even ferries.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

A very decent hostel - but not a hotel

We stayed at the Hotel Altenwerder Hof for five nights over the Christmas Holidays while visiting family nearby in Neugraben. The Altenwerder Hof is a very functional place. It's clean and ok if you are looking for a place in Neugraben just to sleep. That said, the mattresses were overly soft. The room was small - less than half the 400plus sqft mentioned in the booking confirmation. There was no receiptionist to be seen at any time except when we checked in - but a phone number to call if help was needed. Our hallway smelled of heavy smoke every evening, even though this supposedly is a non-smoking hotel. Again - overall nothing bad can be said - it simply was not a hotel-like experience. We felt like visiting a youth hostel. Location near the main Neugraben train station is very convenient - but not clearly not the best part of Neugraben. Free wifi is a plus.

8/10 Good

Illia

Stayed 1 night in Oct 2025

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Lars

Liked: Cleanliness
Disliked: Room comfort

Støj og for lidt plads

Der var for meget støj og larm. Brusekabinen var alt for lille, umuligt at vaske sig fra knæene og ned. Når der er 25 grader er det ikke nødvendigt med en vinterdyne.
Stayed 1 night in Aug 2025

4/10 Poor

Anna

Travelled with family
Disliked: Property conditions & facilities, room comfort
En stor miss i toaletten. Dörren tog i handfatet på toaletten vilket störde mycket. Sköna sängar. Det stod en skål med karameller på receptionsdisken, i en karamell var det myror i så kolla innan ni stoppar de i munnen. Inte alls stort utbud i frukostbuffén.
Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Stayed 2 nights in Jul 2025

8/10 Good

Janni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Carsten

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Blev ringet op af receptionen ca. 18.30, ville høre hvad tid vi kom. Sagde de gik hjem 20.00, på reservationen stod der 00.00 Vi kunne være der 21.00, de lovede at blive, og det overholdt de. Vi følte os noget presset. Venlig personale da vi kom, godt værelse, godt nok med myrer på toilettet. Rigeligt og god morgenmad.
Stayed 1 night in Jul 2025