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smartments Hamburg Hamm

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Lobby
Studio XL | Desk, free WiFi, bed sheets
Lift
Desk, free WiFi, bed sheets
Studio | Private kitchenette | Fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Kitchen

Explore the area

View in a map
Luisenweg 9, Hamburg, 20537
  • Place, Marienkrankenhaus
    ‪4 min drive‬
  • Place, Horner Rennbahn
    ‪5 min drive‬
  • Place, Mundsburg Center
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪23 min drive‬

Room options

View all photos for Studio

Studio | Desk, free WiFi, bed sheets

Studio

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Studio XL | Desk, free WiFi, bed sheets

Studio XL

  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Apartment | Desk, free WiFi, bed sheets

Apartment

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio XL

Desk, free WiFi, bed sheets

Studio XL

  • Sleeps 2

View all photos for Studio

Desk, free WiFi, bed sheets

Studio

  • Sleeps 2

View all photos for Apartment

Desk, free WiFi, bed sheets

Apartment

  • Sleeps 2

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About this property

smartments Hamburg Hamm

This smoke-free hotel features self parking, laundry facilities and express check-in. WiFi in public areas is free. Additionally, express check-out, multilingual staff assistance and a vending machine are on-site. Weekly housekeeping is available.
Smartments Hamburg Hamm offers 160 accommodations with espresso makers and a hairdryer. A pillow menu is available. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with cable channels. Housekeeping is provided on a weekly basis.

During your stay at smartments Hamburg Hamm, you'll be within walking distance of Marienkrankenhaus. Enjoy features like free WiFi in public areas, plus laundry facilities and self-parking (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • 6 minutes by car from Miniatur Wunderland and 6 minutes from Hamburg Cruise Center
Smartments Hamburg Hamm offers its guests a vending machine, multilingual staff, and laundry facilities. WiFi is free in public spaces. Smartments Hamburg Hamm also features express check-in, express check-out, and a lift. For a fee, parking is available.

This Hamburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:30 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in.
Property Registration Number Am Tullnaupark 15, 90402 Nürnberg, DE118567360, 0049 30 265 90 06-0, smartments Betriebsgesellschaft mbH

Property is also known as

SMARTments Hamburg Hamm Hotel
SMARTments Hamburg Hamm Hamburg
SMARTments Hamburg Hamm Hotel Hamburg

smartments Hamburg Hamm Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 106 reviews
Rating 8 - Good. 26 out of 106 reviews
Rating 6 - Okay. 7 out of 106 reviews
Rating 4 - Poor. 1 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

fta****

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good facilities, comfortable bed. Close to u bah.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place worked great for our stay. Although it’s outside the city center, the 10-minute walk to the metro made getting around very easy. There’s a grocery store, pastry shop, Greek restaurant, and beauty supply store just around the corner, which was very convenient. We usually eat breakfast and dinner in, so a slightly better stocked kitchen would have been helpful — a toaster and a sharp knife would make a big difference. The staff was kind and helpful, and we appreciated having laundry on the ground floor (5 washers and 5 dryers), though it costs 2 euros per wash and 2 euros per dry. The layout was spacious and comfortable overall. The bed was a bit firm for our taste, but the comforters were warm and cozy, and there was plenty of hot water. Overall, a pleasant and convenient stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Scott Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well equipped room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Scott Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well equipped room.
Stayed 11 nights in Sep 2025

2/10 Terrible

Farhenna

Disliked: Cleanliness, property conditions & facilities
Room was not clean when we went to check in looked like someone just left there.
Stayed 1 night in Sep 2025

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay.

The hotel is in a quiet area of the city. I found the kitchen area very useful. The bed was very comfortable. I would certainly recommend this hotel for its cleanliness and hospitality. There are shops close by and public transport links.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Stayed 2 nights in Sep 2025

8/10 Good

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful accommodation! So well appointed with shops and transport close by. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

courtenay

Stayed 1 night in Aug 2025

6/10 Okay

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Zimmer waren top. Betten gemütlich. Alles da.
Stayed 2 nights in Dec 2025

10/10 Excellent

Noémi

Liked: Cleanliness, staff & service, amenities
Clean and practical room, quiet neighborhood, easy to get into the city center.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sarah

Stayed 7 nights in Nov 2025

8/10 Good

Gökmen

Stayed 4 nights in Oct 2025

8/10 Good

Peter

👍
Stayed 1 night in Nov 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fint ophold
Stayed 2 nights in Oct 2025

8/10 Good

Ann Rønne

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles problemlos geklappt. Perfekt für Städtereise geeignet.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes Personal. Es hat an nichts gefehlt. Wir kommen wieder 🙂
Stayed 2 nights in Nov 2025

10/10 Excellent

Helg

Liked: Cleanliness, staff & service, amenities
Der Check In, Check Out war unkompliziert. Die Zimmer mit Küche waren geräumig, komfortabel eingerichtet.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kelvin, Hamburg

Stayed 8 nights in Nov 2025

10/10 Excellent

Karar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ret
Stayed 2 nights in Oct 2025

10/10 Excellent

Gökhan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, brand new equipment. Easy check-in and check out. Beyond my expectations.
Stayed 1 night in Oct 2025

10/10 Excellent

Markus

Stayed 1 night in Oct 2025