The lamps were blinking and the entry light went out right away inside our room. And i wasn't a fan of the coffee maker being in the bathroom. But otherwise it was a clean hotel with friendly staff and they stayed on top of meeting any needs.
The hotel charge me more than what it said it would and when I spoke to the front desk, they can barely speak English and they told me my bank charged me twice and my bank said that was ridiculous. So now Iâm fighting to get my money back.
Wouldn't let me use my reservation claiming my card was declining but went 3 miles down the road to another motel and the same card worked like a charm.
Les points faibles : Personnel et service et confort de la chambre
Rude front desk
I was given a card for room 220 two separate times when my room was 219 and on the third attempt I asked the representative what card he was given me for what room and he admitted he was given me the wrong key to the wrong room so he fixed it. My female teenager was waiting in front of the hotel room door with our luggage while i was running back n forth trying to get the right key. Also he told me it was easier to get to my room from back of them building so i parked back there with my luggage and found out there was no way to open the door. So we had to drag our luggage around the front of the building to go in the front. Told me there wasnt going to be a hold on my credit card but there was a $75 hold placed. When i went to check out i complained to the front desk about it and he was very rude, accused me of lying and said they got cameras with audio. I said thats great they will be able to see and hear how i was treated. I will never stay there again.
My husband dropped the gravy spoon. The manager let his feelings show. The towels were very scratchy.
Would stay again if needed. Just overnight though.