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Conifer Grand Hotel

4.0 star property

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Photo gallery for Conifer Grand Hotel

Property entrance
Buffet
Fridge, coffee/tea maker, electric kettle
Hallway
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
42 Tho Xuong, Hang Trong, Hoan Kiem, Hanoi
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Memory-foam beds, minibar, in-room safe, desk

Standard Room

  • Sleeps 2

View all photos for Junior Family - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Junior Family - Breakfast Included

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double or Twin Room - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Standard Double or Twin Room - Breakfast Included

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Studio - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Superior Studio - Breakfast Included

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Suite - Breakfast Included

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe twin Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2

View all photos for Executive Suite Double Room

Memory-foam beds, minibar, in-room safe, desk

Executive Suite Double Room

  • Sleeps 2

View all photos for Junior Family Room

Memory-foam beds, minibar, in-room safe, desk

Junior Family Room

  • Sleeps 3

View all photos for Standard Twin Room

Memory-foam beds, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room

Memory-foam beds, minibar, in-room safe, desk

Standard Queen Room

  • Sleeps 2

View all photos for Deluxe Double Room - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Deluxe Double Room - Breakfast Included

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Shower Only - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Deluxe Twin Room, Shower Only - Breakfast Included

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Studio - Breakfast Included

Memory-foam beds, minibar, in-room safe, desk

Family Studio - Breakfast Included

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Suite

Memory-foam beds, minibar, in-room safe, desk

Suite

  • Sleeps 2

View all photos for Superior Studio Double Bed

Memory-foam beds, minibar, in-room safe, desk

Superior Studio Double Bed

  • Sleeps 2

View all photos for Deluxe queen Room

Memory-foam beds, minibar, in-room safe, desk

Deluxe queen Room

  • Sleeps 2

View all photos for Superior Family Room

Memory-foam beds, minibar, in-room safe, desk

Superior Family Room

  • Sleeps 3

View all photos for Standard Suite Double or Twin Room

Lobby

Standard Suite Double or Twin Room

  • Sleeps 2

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About this property

Conifer Grand Hotel

This hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Conifer Grand Hotel offers 40 air-conditioned accommodations with minibars and a safe. Beds feature memory foam mattresses. 40-inch LCD televisions come with cable channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Conifer Grand Hotel, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from St. Joseph's Cathedral of Hanoi and 7 minutes on foot from Hoan Kiem Lake
  • Airport shuttle service available for a fee
Conifer Grand Hotel offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Conifer Grand Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 580000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 575000 per vehicle (one way)
  • Rollaway bed fee: VND 580000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0107866592

Property is also known as

Conifer Grand Hotel Hanoi
Conifer Grand Hanoi
Conifer Grand
Conifer Grand Hotel Hotel
Conifer Grand Hotel Hanoi
Conifer Grand Hotel Hotel Hanoi

Conifer Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 107 reviews
Rating 8 - Good. 43 out of 107 reviews
Rating 6 - Okay. 9 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities
Love the service. So friendly and very helpful. Sophie was top notch.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close to Train street
Stayed 1 night in Apr 2024

10/10 Excellent

a

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff particularly the Porter. Only thing bit disappointed by was the price of the water in the hotel fridge (which also was only just cold) was 6 times what it would cost in a shop - I expect a mark-up but of all the hotels we stayed in this was the biggest mark-up by a long way
Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen, Canberra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel right in the heart of the Old Town, and right next to St Joseph’s Cathedral, and a craft beer bar (if that’s your thing). If you want the truly authentic Hanoi Old Quarter experience, this is the place for you. Hoan Kiem Lake is also just a short walk away. I’ve stayed there twice now and highly recommend it.
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No view from our room though. Convenient location to the night life.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralize and easy to get anywhere. I really enjoyed my stay there
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación , en el corazón de la ciudad Staff amable
Stayed 2 nights in Jan 2020

10/10 Excellent

Dylan, Vancouver, British Columbia, canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet. Great location, away from main roads. Very clean and staff were really pleasant.
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Hotel is old, should not be 4 stars anymore. Need a revamp.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. I like the quiet environment and the staff are polite and helpful.
Stayed 3 nights in Dec 2019

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it !

We stayed in 3 different hotels in Hanoi, all around the same price range (40-50$), this one way absolutely worth the additional 10$. Looks exactly like the pictures. Service is top notch and the hotel is clean. Shower head actually worked too! Only thing that could improve a little, breakfast. But then again, we had a load of exotic fruit, so cant really complain (;
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay with very clean room, breakfast could get better but was play
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. Staff were welcoming and friendly
Stayed 2 nights in Sep 2019

6/10 Okay

Kelvin

Liked: Staff & service, property conditions & facilities, room comfort

comfortable room but with a inexcusable incident.

room is clean and pretty comfortable but some things to note - my stuffs were thrown out of my room after checking in and only after returning to room at night then i see my luggage being dumped at the walkway. this is very worrying. - aircon is horribly weak. -some black mould has grown in the toilet area.
Stayed 2 nights in Sep 2019

8/10 Good

Chun Wui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room got upgraded to Family room. Room is spacious and clean, breakfast is really good. Location wise not so ideal as it is located in an alley but no big deal, as long as it is clean and quiet.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

RACHEL, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in old town and central location. Easy to walk to central lake and shops. We stayed here prior to a cruise and after. The rooms and decor are to a good standard but unfortunately the sound proofing is poor and we got frequent disturbed by other guests and staff in the corridor and other rooms. The hotel is located on a small side street which meant vehicles other than motorbikes/moped couldn’t go down the road. When we got vehicle transfers a member of staff did help with baggage to a main road and were very helpful.
Stayed 1 night in Jun 2019

6/10 Okay

Leagh

Liked: Cleanliness, property conditions & facilities, room comfort

Great location!!

We really enjoyed our stay at the Conifer Grand Hotel. It's set in a great location, close to so many local attractions, restaurants and shops! The room size was a little disappointing and the service could have been better but overall we were very happy with our stay.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff great location, the AC system is a little irritating as it turns off on it’s own and it gets very hot in the middle of the night
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice for teh night. however had had . asmoker in the room
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

4/10 Poor

Bugfoot

Disliked: Property conditions & facilities, room comfort
Room provided was too noisy. Can hear people talking, chopping, preparing food down below
Stayed 2 nights in Dec 2018